Currie Motors Chevrolet - Service Center

Oil change and recall# 14770 I received prompt and courteous service.Service was completed on time as promised. I was offered a way to get home so that i would not have to wait a I received prompt and courteous service.Service was completed on time as promised. I was offered a way to get home so that i would not have to wait at the dealership. More

OUTSTANDING I recently had an oil change, and I was pleased as I always am when I receive service. I would highly recommend you. Thank you. Mark J. Walek I recently had an oil change, and I was pleased as I always am when I receive service. I would highly recommend you. Thank you. Mark J. Walek More

No hassle service dept. never a problem im always in and out popcorn always ready. service area alway clean i would let my associates know the sevice here is great so far. never a problem im always in and out popcorn always ready. service area alway clean i would let my associates know the sevice here is great so far. More

Fast service Kind courteous staff, fast service, job well done always willing to help. Easy to get an after work appointment. Just a good place all around. Kind courteous staff, fast service, job well done always willing to help. Easy to get an after work appointment. Just a good place all around. More

great salesman I went into the the dealership just for a oil change and ended up driving out with a brand a 2013 Malibu with only 10900 miles on it. Tim Eddy helped I went into the the dealership just for a oil change and ended up driving out with a brand a 2013 Malibu with only 10900 miles on it. Tim Eddy helped me to find a far that fits my needs a lot better I recommend him to everyone that needs a new car. More

Good people Nina was helpful in setting up the appointments and explain proximally time it will take she had a very good positive attitude only one thing I saw co Nina was helpful in setting up the appointments and explain proximally time it will take she had a very good positive attitude only one thing I saw could be done will be a bigger waiting room I also saw Dwayine millerthe sales rep very kind person More

I was recently in for service / repair The staff was quick to enter me into the system and into their already full repair & service day. The staff was respectful and friendly from start to The staff was quick to enter me into the system and into their already full repair & service day. The staff was respectful and friendly from start to finish. My vehicle was fixed under warranty and back in my hands quickly as well. More

Excellent The customer service , it's hard to explain how the people treated you with such respect and how the took the time to service your vehicle The customer service , it's hard to explain how the people treated you with such respect and how the took the time to service your vehicle More

repairs on vehicle I was completely satisfied with my service Adam was very friendly an very helpful in assisting me with my car troubles and I really appreciated that t I was completely satisfied with my service Adam was very friendly an very helpful in assisting me with my car troubles and I really appreciated that the work was done in a timely manner thank you ! More

Horrible Customer Service I am very disappointed with the service I received from your establishment. I went in because of a notice I received about a recall on my car. My key I am very disappointed with the service I received from your establishment. I went in because of a notice I received about a recall on my car. My key could be pulled from the ignition and the car could still run. I took the car to your establishment and they were able to fix the key but I was not satisfied. It turned out that my car wouldn't turn back on after shopping at Wal-Mart 2 days later. I had to inconvenience a family member who happened to look under the hood and notice that there were a few loose wires and the top on the battery was not tightened close. I called Mike Murphy, who had originally set me up and he explained that the repairman, Manny, should not have had any reason to even look under the hood in regards to the type of recall I had. In my opinion then, it seems as if a few things were not tightened on purpose to have me pay for the service to get it "fixed" since the recall was free. Mike Murphy did call back and explain that Manny did look under the hood and he may not have tightened everything but he offered me a free oil change, which did show great customer service, however I was not impressed with the loose wires and my car dying on me. Another issue I had was that I requested to have my original keys returned, which after countless conversations with online GM reps and your employees, I received two conflicting stories. Two GM reps explained your company was supposed to dispose of the keys and your service manager Chris Culver explained the GM rep was wrong and the original keys were broken and sent back to GM per their policy, I was still not convinced. I was extremely concerned because I didn't want anyone with my keys, whether they did or did not work on the new part, because if my car ended up being stolen, the first group of people I would have thought of would have been your employees. Chris Culver tried to spin it around and say "Well it's a 2005 Chevy, anyone can steal that car" which really ticked me off because that was not my point. I had been nothing but respectful to your employees and here your manager is getting sassy with me. I ended up not getting my original keys back and requested Mr. Culver write a note explaining he broke my keys and had them shipped to GM. My last problem was that the new keys they gave me didn't work if I wanted to open the door manually. I explained this to Chris and during our initial conversation he explained if it's not the key then they would have to repair the door cylinder for FREE. I was fine with that until he left a voicemail later explaining that he forgot to let me know that I would have to pay at maximum $15 dollars for the sales tax if they needed to order the part. Now I'm getting even more upset! I called Chris back and explained that I don't think I should have to pay for a part that isn't broken. I used my original spare key to unlock the door and it worked fine. So I say it's the new key your employees made for me that is the problem, wouldn't you think so? In response, your manager told me that he is not obligated to fix the car and he's doing me a favor. I really feel that statement put me over the edge because I had done nothing wrong and was simply disagreeing with your manager and he starts to get defensive because, in my opinion, he has to get me to pay for something. I feel your company is obligated to at least fix the new key they gave me because it doesn't work to the door. We did set up an appointment to try and have the key fixed but I will not agree to paying for anything if the parts need to be ordered because the door is fine, it's the new key that your company made that is not working. I also feel that your Manager, Chris Culver needs to work on his customer service skills. I will not be bringing my car back to your establishment and will not recommend your services to anyone who asks. I have already written a yelp review on the horrible service I received. and quite frankly, it's your manager Chris Culver who influenced the note and the yelp review. He came off quite condescending and his remarks implicated that all he wants is money and doesn't care about customer satisfaction. More