Currie Motors Chevrolet - Service Center

Ken Waller is exceptional in the way he works with his customers; that has been my experience. I've dealt with other excellent service professionals, but right now I'm commenting on Ken. I've had an iss customers; that has been my experience. I've dealt with other excellent service professionals, but right now I'm commenting on Ken. I've had an issue with my car for some time that would normally be covered under the extended warranty. It just so happens that the extended warranty company I purchased from when I bought my car at Currie Motors is not the warranty company they work with anymore. That puts a bit of a strain on the support front, I think. Anyway, Ken fought for me when my rear camera kept going out and the radio would go wonky. No luck. The warranty company said, "No until the whole thing dies." Well, luckily for me, the camera started working again. But then, the next year, my radio would go in and out, over and over. Ken had it checked and yes, there was a malfunction that could not be fixed. He went to bat for me again and this time, the extended warranty company gave in. Yay, Ken! Ken Waller is a rep that remembers your name and takes the time to follow things up. I am always pleased when I can work with him. He cares about his customers and is an asset to Currie Motors. More

Reasonable service only an oil change, service was timely, service worker was very very helpful timely, service worker was very very helpful More

I was overzealous in writing a very unflattering review about Currie Motors a few days ago. Perhaps there was some miscommunication. Nevertheless, Chris Culver, Services Director, invited me back to have about Currie Motors a few days ago. Perhaps there was some miscommunication. Nevertheless, Chris Culver, Services Director, invited me back to have my car checked out again and clearly explained and showed me the area that may need servicing soon. I truly appreciated his efforts to ensure all my concerns were addressed, and for completing his evaluation in a reasonable time frame. Yes, I will be doing business with this dealership again in the near future. Thanks again Chris! More

My experience is always great. I was in and out in a timely manner. The sales associate was professional and friendly. I cannot remember the name of the sales associate, but she ha I was in and out in a timely manner. The sales associate was professional and friendly. I cannot remember the name of the sales associate, but she has “HA HA HA HA HA” tattoos on her forearm. She great! More

I don’t know what to say but thank God for such caring ppl Rebeca that works in the back where they fix cars was amazing she felt my pain and instantly kicked in with problem solving not only did my car g ppl Rebeca that works in the back where they fix cars was amazing she felt my pain and instantly kicked in with problem solving not only did my car get fixed but she gave me a rate I couldn’t beat Iam so happy and thank God for her and the Mechanic More

Every time I need service for my vehicle Sonia always goes above and beyond to make sure it’s done. And also is great with communication. She needs a raise and recognition goes above and beyond to make sure it’s done. And also is great with communication. She needs a raise and recognition More

They service staff were great. My service rep was a very personable young Lady and it was a pleasure seeing a female. My service rep was a very personable young Lady and it was a pleasure seeing a female. More

Daniel is not only rude but dishonest in honoring online coupons posted by their dealership. coupons posted by their dealership. More

Our Volt was taken to Currie Motors due to an issue with the high voltage battery that was covered under the Voltec warranty. Vehicle was picked up and driven home to sit for 2 days until it was driven on a the high voltage battery that was covered under the Voltec warranty. Vehicle was picked up and driven home to sit for 2 days until it was driven on a Saturday to an event. Upon leaving the event the car completely died in the middle of an intersection that was 40 miles from home---and when I mean "died" I mean that the car shut down. No gas engine, no electric, no power steering, no HVAC---NOTHING. Error messages were "Shift to Park" and "Not Able to Charge" I called Currie motors and spoke to the General Manager and to someone from service who both suggested that I have the vehicle towed at my expense back to them. Yes, that's right. I should pay for a tow truck after they had this vehicle in for repairs. By the way---the General Manager questioned if I bought the car from them or not. Why? I didn't leave near when the car was purchased. I now live locally and thought I could trust the local dealer instead of traveling 30-40 miles in order for service problems. Guess I was wrong. This car has driven 46,000 miles without issue and as soon as these guys tear apart the electrical system the car became bricked. GM's roadside assistance took the car (after waiting for 3 hours in the cold) instead to a dealership that was "closest" which was in Bolingbrook (thank you Advantage Chevy) and I still had to Uber back home on my dime as no rental car agencies were open. I ended up having to take time off from work on that Monday in order to get the car squared away at the other Chevy dealer and to get a rental lined up as we have a 2 vehicle requirement in the household. I do finally have the car back after the diagnosis and repair from Advantage Chevy---Currie Chevy DID NOT repair the vehicle correctly by balancing the voltage on the battery packs causing the entire car to shut down in the middle of a road. So no, Mr. Service Manager the problem wasn't with the shifter assembly as you attempted to tell me otherwise. You're free to call Advantage Chevy if you'd like, or I'll bring the paperwork to you to see YOU ARE RESPONSIBLE. I seriously question on how Chevy is going to go "all electric" when dealerships, like this one, can't repair vehicles correctly. I spent 3 hours on my day off waiting for a tow truck (and missed a birthday party), took a day off of work in order to get this car squared away for repairs. Who's paying for my time missed from work? Who's paying for my mileage, tolls and fuel in order to get to Bolingbrook to retrieve this car? Complaint filed with General Motors as the problem that they caused to my car could have caused serious injury or even death if we would have been traveling down the highway. I DO NOT enjoy pushing a vehicle out of a busy road! So if you need your vehicle serviced---take it to Advantage Chevy in Bolingbrook or anywhere else. Now we found out that Currie Chevy failed to return the rental car to Enterprise. $340 in charges on our credit card due to them sending the car back 4 days later. 4 days!!! Still no response from Currie and they’re telling General Motors that we kept the rental for 4 extra days. 4 extra days and suddenly the rental was turned back in by Currie. Guarantee that if you look at security footage that the car was parked right outside. More