Curry Honda Chicopee

warranty work I received good service. They diagnosed the problem in 24 hrs and ordered the parts to fix my car. I also was able to get a loaner even though I lost I received good service. They diagnosed the problem in 24 hrs and ordered the parts to fix my car. I also was able to get a loaner even though I lost 2 days of work. More

It was very helpful. I had a problem with a tire pressure message on my new car. They took care of the problem right away I was very happy with the fast service. I had a problem with a tire pressure message on my new car. They took care of the problem right away I was very happy with the fast service. More

Senior Female Alone vs. Award-Winning Salesperson I previously and erroneously gave a 5-star review of Andrew Bassett on December 23 (around Christmas) because I was still in a state of shock and he t I previously and erroneously gave a 5-star review of Andrew Bassett on December 23 (around Christmas) because I was still in a state of shock and he told me I should give him 5 stars or he would be upset with me. It has since come back to bite me on the backside with an attorney, so I am now giving a real review. I had never gone alone to a dealership before but Mr. Bassett came recommended by the dealer's assistant service manager, Brandon, an acquaintance. I thought I would be safe and get some hand-holding, but I was wrong. Mr. Bassett has numerous awards and is a lifelong professional salesperson. I was no match for Mr. Bassett. I am 64 years old and have never dealt with such slick people as these in my entire life. I am a very cautious person who researches everything before making a move. This is not a case of buyer's remorse, because I chose the car I wanted after a great deal of research. I still want this vehicle. This is about a lack of transparency and overzealousness on the part of the Curry Honda staff. I was never told by Mr. Bassett that there is no difference in price between a lease and a purchase. I was told that 2 days later by Lundgren Honda who offered a price of $19,987 for the Honda HRV LX. I showed that price to Curry and they would not match it. I should have walked out, but asked Mr. Bassett to run some numbers for me. He first ran the purchase option with a loan ... it was too high. I did not ask him to work on a purchase again because I thought I would get a better deal with the lease. I asked him to run the lease numbers. They too were too high ... but thinking I was getting a better deal with a lease, I asked him to negotiate for under $400 per month. In a state of shock because he came back with $388, I said OK. One of my requirements was to receive no less than $4000 for my trade-in as it was worth almost $4500 as a trade-in, which I would sell privately if need be. I was given $3,350, which I did not even realize because I was given one-page of paperwork. I had to look hard. Also, I was coming down with the flu and 103 degree fever ... which lasted six weeks ... and didn't even look at the paperwork or drive the car since purchasing it for about two weeks. I was also talked into road hazard insurance which was outrageously expensive. I refused it 3 times, but was pushed and pushed by the finance person. I want to cancel it, but they are requesting a $50 fee to do so. This pushed my monthly lease amount well over $400, which is beyond my budget. I have written several letters for assistance. I would like to cancel the road hazard insurance and change the lease financing to purchase financing. I would negotiated a good loan price with my credit unions ... who are ready to work with me. My response from Curry was a letter from an attorney ... No help ... this is buyer's remorse. No one from Curry even called me about this matter. I am currently working with senior organizations in the community to try and change this lease to a purchase and remove the road hazard insurance. Additionally, I work at a community service organization ... many dealers volunteer in the community. I find no evidence of Curry Honda volunteering in the community. More

Leased a 2019 Honda Pilot Wonderful sales rep. (Hadem) Very knowledgeable and not pushy. Best car buying/leasing experience I ever experienced. Highly recommend Curry Honda and Wonderful sales rep. (Hadem) Very knowledgeable and not pushy. Best car buying/leasing experience I ever experienced. Highly recommend Curry Honda and sales rep. Hadam Rajab. More

Good Service Good fast service. Friendly staff, curtious staff, very helpful. Very prompt upon arrival, very friendly staff. The service advisor was very helpfu Good fast service. Friendly staff, curtious staff, very helpful. Very prompt upon arrival, very friendly staff. The service advisor was very helpful and explained everything. More

Fast and easy Took my car in for a battery test and to get the weather stripping fixed on one of the windows. Ended up having to replace the battery and walked away Took my car in for a battery test and to get the weather stripping fixed on one of the windows. Ended up having to replace the battery and walked away with a fresh battery and a long standing warranty for a pretty reasonable price. Also finished well before the estimated time, which was great. More

Check battery Curry Honda provided excellent service. The employees were had very good knowledge of the problem with my car, and I was able be get a free replacemen Curry Honda provided excellent service. The employees were had very good knowledge of the problem with my car, and I was able be get a free replacement battery. More

Very helpful, repair went very smooth Our representative was very helpful, took care of us and delivered the car repaired. He even went out of his way to drive the car to me. Our representative was very helpful, took care of us and delivered the car repaired. He even went out of his way to drive the car to me. More

Great customer service experience I was greeted immediately upon pulling in the bay by two different associates while my technician made her way over. She was pleasant and thorough re I was greeted immediately upon pulling in the bay by two different associates while my technician made her way over. She was pleasant and thorough reviewing the car's needs and assisted me with all my questions. More

Glad I made the switch from Lia Honda in Northampton. Always a pleasure to deal with! Friendly, professional and the dealership is clean and neat. I will definitely look to buy my next Honda at Curry. Always a pleasure to deal with! Friendly, professional and the dealership is clean and neat. I will definitely look to buy my next Honda at Curry. More