Curry Honda Chicopee - Service Center

Awesome Follow-up and service excellence Jon is a fantastic service advisor, he is attentive, listenes to your needs as a customer and his follow-up skills are exceptional. What more could Jon is a fantastic service advisor, he is attentive, listenes to your needs as a customer and his follow-up skills are exceptional. What more could you ask for! Thank you More

Brandon was very helpful and professional. Appointment was on time and additional work that was done was completed within the timeframe given. I have never ha was very helpful and professional. Appointment was on time and additional work that was done was completed within the timeframe given. I have never had a poor experience at this dealership. More

good service I can not complain. Nice and easy. It was hassle free, took my car and they did the rest. All i had to do was wait until it was done. I can not complain. Nice and easy. It was hassle free, took my car and they did the rest. All i had to do was wait until it was done. More

Amazing Best dealership for service and sales! Friendly and knowledgeable employees who took the time to listen to my concerns, and not only take care of my c Best dealership for service and sales! Friendly and knowledgeable employees who took the time to listen to my concerns, and not only take care of my concerns but also explain the process. More

great experience Jon explained everything before and after the repair was done. so far so good. and the young man who drove me home was very professional and polite th Jon explained everything before and after the repair was done. so far so good. and the young man who drove me home was very professional and polite thank you all. More

Very Satisfied Brought in my Element for a bunch of things and when I came back all of things were addressed and the service advisor went over all of these things ve Brought in my Element for a bunch of things and when I came back all of things were addressed and the service advisor went over all of these things very thoroughly and I was very satisfied. More

Recall Experience I received a letter from Honda of a recall for the passenger airbag. I called the day I received the letter, on a Monday and was given an appointmen I received a letter from Honda of a recall for the passenger airbag. I called the day I received the letter, on a Monday and was given an appointment for 1:30PM the following Monday. I received 3 reminders of the appointment. I arrived on time and was made to wait in line 20 minutes before my car was checked in. Then I was told it would take 2 hours for a job that Honda's letter said should take 45 minutes. At 2:30pm and 2:50pm, I asked the status of my car and got no response which told me work had NOT yet begun. At 3:45pm, I was finally told my car was ready. -There was no reason for me to be at Curry at 1:30pm. I could have arrived at 2:45pm. -Too many cars were booked for the same time period. - More

Good service Friendly environment, I had a great customer service with Max Fisenko, he will go above and beyond to help his customers. Also, Brandon Morgado provid Friendly environment, I had a great customer service with Max Fisenko, he will go above and beyond to help his customers. Also, Brandon Morgado provided great service in the service department. Thank you, guys! More

Awful I droped my car off Sunday night to get diagnosed was told they will call me Monday morning never received a phone call had to call them Monday after I droped my car off Sunday night to get diagnosed was told they will call me Monday morning never received a phone call had to call them Monday afternoon. Confirmed what the problem was told me the part will come in overnight and my car will be done before lunchtime. Again waited and waited for phone call never received a phone call called him around 230 my car wasn’t done yet told me it’ll be done in an hour car was finally done by four Yet again had to call to confirm that my car was ready. Awful customer service won’t do work there again. And my service advisor tony was awful as well. Didn’t even apologize about it taking so long and not calling me to update me on my car. More

Quality service Everytime that I stop in, I am always greeted by the friendly staff. The staff explain in detail what has been completed and if there are any needed Everytime that I stop in, I am always greeted by the friendly staff. The staff explain in detail what has been completed and if there are any needed or recommended services my car is in need of. More