Curry Honda Chicopee - Service Center

Excellence! As always they give me the info I need at the right time. They help me with preventative measures so I save myself a lot of problems in the future. Th As always they give me the info I need at the right time. They help me with preventative measures so I save myself a lot of problems in the future. The staff are all friendly and professional. Thank you! More

Scheduled Maintenance for Honda Fit at Curry This was my first appointment at Curry Honda's Service Department. I was impressed with the attention the service advisor paid to my time and to what This was my first appointment at Curry Honda's Service Department. I was impressed with the attention the service advisor paid to my time and to what the most expeditious method was to organize the services. The waiting area was clean and comfortable; the wifi worked well. I particularly appreciated the fact that no one tried to upsell me anything. More

Awesome Friendly employees Every employee I dealt with, listed here, were great. Particularly my salesman Christian AND Joe in Service were both so caring and helpful. I would g Every employee I dealt with, listed here, were great. Particularly my salesman Christian AND Joe in Service were both so caring and helpful. I would gladly refer my friends and coworkers to Curry Honda. More

Very knowledgeable staff. Problem was fixed with no complain Top rating. Needed breaks and alignment done. Was a 3 hr wait however, I wasn’t scheduled for the alignment and I was warned it will increase the wait Top rating. Needed breaks and alignment done. Was a 3 hr wait however, I wasn’t scheduled for the alignment and I was warned it will increase the wait so I can’t complain. I was kept up to date regularly More

Until we dealt with JasonAller we were not very happy. Jason went over and above to help us out. We really appreciated his personal help. He made us change our mind about Curry. Anyone else just sloughed Jason went over and above to help us out. We really appreciated his personal help. He made us change our mind about Curry. Anyone else just sloughed us off.He is an excellant rep for your company....the rest ? More

5,000 service/oil change Excellent service. Call center not good they said call at 6:30 not open, at 7:30 still on recording to call next day no one answered Excellent service. Call center not good they said call at 6:30 not open, at 7:30 still on recording to call next day no one answered More

Oil Change I made an early morning appointment (7 AM) for an oil change. I arrived on time and my vehicle was completed by 7:40 AM. I told the service agent th I made an early morning appointment (7 AM) for an oil change. I arrived on time and my vehicle was completed by 7:40 AM. I told the service agent that I had previously checked my air pressure on my tires which I kept at 36 PSI and to please not reset my tire air pressure. I also stated I had just installed my own new air filter which now did not have to be checked. My vehicle was serviced to my satisfaction. I bought my vehicle (2007 Honda Pilot) new at this dealership and have had it serviced exclusively at this dealership with no complaints and complete satisfaction. I now have driven it 170,000 + miles and it will be 12 full years of my ownership in April 2019. More

Disappointing service experience. I usually have the car serviced at Curry, but was very disappointed in how this was handled. I was in for basic service oil change and tire rotation I usually have the car serviced at Curry, but was very disappointed in how this was handled. I was in for basic service oil change and tire rotation which led to having to go 2 days in a row?. Upon leaving the car made a very loud noise after driving a few miles. By this time the service dept. was closed and I had to call the next am. They did fit me in, but it required a second visit for basic service? I know everyone is not perfect and may have occasional mistakes, but what got me really upset was the lack of concern that I had to go back a second day? Curry called saying my car was ready, so I went at lunch time to pick it up. Brandon did explain the problem and told me it was corrected. Even though they were at fault requiring a 2 time visit, they did not rush to get my car ready when I got there the 2nd day? They said there was no charge and sent me to the register to get the keys and when there were 3 people in front of me. I went back out and asked them to get my car and they pulled 2 more vehicles in before mine was finally brought in. After requiring 2 visits for an oil change and tire rotation, they should have said I'm sorry let me get your car immediately. Instead go to the register and expected to wait in line?? More

Prompt, polite, service! /Juan Tony Alicia Radio issue would not turn on twice. As luck would have it radio working fine on my appointment day. Technician ran electrical scan checking for a s Radio issue would not turn on twice. As luck would have it radio working fine on my appointment day. Technician ran electrical scan checking for a short none found they reset my radio and noted the issue should it happen again. Everyone was prompt, polite and took my car right in at scheduled time. I am very satisfied with the excellent service at Curry Honda. I love my 2017 Honda CRV it is an awesome vehicle. More

Dissatisfied customer I've had issues with the service dept b4 they didn't install glove box right had to return for them to fix fix it right didn't think they could not co I've had issues with the service dept b4 they didn't install glove box right had to return for them to fix fix it right didn't think they could not complete such a simple job had to return after to get it fixed right More