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257 Reviews of Curtiss Ryan Honda - Service Center
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May 11, 2021
Patti Schutz was a pleasure to work with as she explained exactly what was going to be done and at how much, kept me advised, let me know when it was completed, reviewed it all with me when I got there, and exactly what was going to be done and at how much, kept me advised, let me know when it was completed, reviewed it all with me when I got there, and made sure I was satisfied. I drove away happy in my clean, well running HRV. Another great experience in our 20 year relationship with Curtis-Ryan Honda More
by George Hicks
Employees Worked With
Patti Schutz
March 31, 2021
As always, Paul Viveiros was very helpful. The work was done as requested and he even was able to provide a loaner on short notice. He is one of the reasons we keep coming back. done as requested and he even was able to provide a loaner on short notice. He is one of the reasons we keep coming back. More
by corcoran.james.p
Employees Worked With
Paul Viveiros
March 05, 2021
Can’t say enough about the wonderful customer service I received from Sebastian Fonseca. This was my 3rd visit to the service department and he went above and beyond as usual. received from Sebastian Fonseca. This was my 3rd visit to the service department and he went above and beyond as usual. More
by Liz C.
Employees Worked With
Sebastian Fonseca
March 03, 2021
Not sure why our brake job (with a 'frozen' caliper) cost over $1500! We went in for an oil change & service to change cabin air filter/engine filter, change fluids, etc. and Paul called to say we had a fro over $1500! We went in for an oil change & service to change cabin air filter/engine filter, change fluids, etc. and Paul called to say we had a frozen caliper (THERE WERE NO SIGNS OF BRAKE WEAR whatsoever on our car that has only 50K miles on it). Was expecting my husband to pay $500 for a maintenance check up (which is pricey, as it is). Ended up walking out with a $2000 bill!!! Something we cannot afford right now, as both of us are unemployed & had to pull our daughter out of college because we have NO income. DO NOT...I REPEAT....DO NOT GO TO THE DEALER FOR SERVICE. I feel my family has been taken advantage by Paul. Why does it take 1 hr to change filter or spray 2 cans of additive to the car???? Ridiculous. HONDA IN SHELTON HAS TOTALLY LOST OUR BUSINESS. Thanks for nothing, Crooks. If only one person reads this interview & takes their business elsewhere, I will fell much better about this whole unfortunate situation. Elaine McKinney Oxford, CT More
by mckinneyer
Employees Worked With
Paul from Maintenance, Dan Maillet
February 16, 2021
I am very happy with the friendly service! Paul was very helpful and genuinely concerned that was car was safe and properly maintained. The loner car was much appreciated! helpful and genuinely concerned that was car was safe and properly maintained. The loner car was much appreciated! More
by KAM
Employees Worked With
Paul
February 12, 2021
Curtiss Ryan Honda has been my dealership for over 30 years; wouldn't go anywhere else. Paul Viveiros was my advisor and was fantastic; knowledgeable, concise and courteous throughout the entire servic years; wouldn't go anywhere else. Paul Viveiros was my advisor and was fantastic; knowledgeable, concise and courteous throughout the entire service. Always a good experience getting service at Curtiss Ryan Honda. More
by charzweb54
Employees Worked With
January 23, 2021
Excellent is an understatement. I was a long time CR customer, who took a six year hiatus, to drive another brand of vehicle. Returning to CR was the best vehicle-related decision I have made in six ye customer, who took a six year hiatus, to drive another brand of vehicle. Returning to CR was the best vehicle-related decision I have made in six years! I was treated as if I had never left. Jim Cossette is the consummate professional, who was able to answer all of my questions, and exceed the level of service I was looking for. If you are looking for a Honda, this is the place for you. -JM, Trumbull CT More
by JM28
Employees Worked With
January 19, 2021
Quick, courteous service starting from the service writer all the way through to the cashier. Clean, comfortable, safe waiting area for this drive in oil change service for my CR-V. all the way through to the cashier. Clean, comfortable, safe waiting area for this drive in oil change service for my CR-V. More
by Myhonda2918
Employees Worked With
Paul V.
January 11, 2021
Brought my 2020 Accord in for a minor issue- I was in and out in 40 minutes. The staff was professional and the Service Manager met with me and explained what was done. I've always had great experiences with out in 40 minutes. The staff was professional and the Service Manager met with me and explained what was done. I've always had great experiences with both Sales and Service at Curtiss Ryan and would highly recommend them to anyone. Thanks!! More
by tsaldamarco
Employees Worked With
Dan Maillet
December 05, 2020
Very professional service! Thank You!This is my 8th Very professional service! Thank You! This is my 8th lease with Curtis Ryan Honda! Minor flaws were quickly fixed on timely manner. Cole was very we Very professional service! Thank You! This is my 8th lease with Curtis Ryan Honda! Minor flaws were quickly fixed on timely manner. Cole was very well updated on the product. Kudos! More
by shipovalnikov
