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256 Reviews of Curtiss Ryan Honda - Service Center
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August 17, 2018
B service on my 2016 Pilot Ease in setting up my appointment within a couple of days. Serive done within the estimated time Frame. Service writer was polite, answered all my qu Ease in setting up my appointment within a couple of days. Serive done within the estimated time Frame. Service writer was polite, answered all my questions and demonstrated the need for a surprise cabin filer that was found to need replacement. I even got my car washed. This is why I have purchased all my cars since 1990 More
by smitty
Employees Worked With
John Conte
August 02, 2018
Grateful to Dee and the staff at Curtiss-Ryan Can't say enough on how helpful Dee Melendez was when I had a bit of a repair crisis. My car had a an unexpected repair and finances have been tight a Can't say enough on how helpful Dee Melendez was when I had a bit of a repair crisis. My car had a an unexpected repair and finances have been tight at the moment, so was not happy when I was faced with possibility of having a possible engine failure. I felt both Dee and the mechanic were upfront and honest and gave me enough detailed information to make an informed decision. It all worked out and I am happy with the outcome. More than this is Dee made sure I was not left without a car as I live fairly far away from Shelton and having my daughter in for a visit in the middle of summer over a weekend would have been a bit of a hardship. Dee went the extra mile and took care of me and was able to secure a rental. My weekend was saved, car was repaired and in good shape, I'm very happy and extremely grateful to Dee and the staff at Curtiss-Ryan. I will definitely buy my next Honda there! More
by CTChas
Employees Worked With
Dee Melendez
July 25, 2018
My salesman Jim Cossette & Patti @ Curtiss Ryan are the best I needed a loaner in a hurry and the car was there before I signed the form. Been going to ONLY them for 19+ yrs. I needed a loaner in a hurry and the car was there before I signed the form. Been going to ONLY them for 19+ yrs. More
by Hondagirl
July 25, 2018
Service tech misinformed. I brought my car in for an oil change and brake light failure. It was done. I noticed on my inspection sheet that I refused major maintenance . THIS W I brought my car in for an oil change and brake light failure. It was done. I noticed on my inspection sheet that I refused major maintenance . THIS WAS COMPLETELY UNTRUE. I only refused tire switching. I stopped back and asked a service tech about this and she said I needed a coolant change, rear end change and automatic transmission change . I do all everyu 30, 000 miles but she said that oil breaks down over time. Everything I have read and understand about engine and transmission oil is that ti;me does not break down oil is car is not being driven. My honda crv manual says that the transmission and rear end should be changed every 120,000 miles but curtiss ryan convinced me that I should change it every 30000. I have to pay for it, I really think Honda should./ More
by wwilber
Employees Worked With
I do not know any of them
July 25, 2018
ABOVE AND BEYOND I have been servicing my hondas at Curtis Ryan since 2002. This past week, my daughter was visiting with her two kids from Knoxville. She has a Mazd I have been servicing my hondas at Curtis Ryan since 2002. This past week, my daughter was visiting with her two kids from Knoxville. She has a Mazda. The car was making a loud noise underneath. Since CR is the only place I have gone for over 15 years, I called and asked if they would service her Mazda. CR said yes. I took it in and an hour later we left with the plastic oil pan protector back in place. We were charged $1.58 for the fasteners. She is safely back home in Knoxville. We got $1,000,000 worth of peace of mind while she was travelling. Thank you John and the service team at CR Honda. More
by mikehudz
Employees Worked With
July 16, 2018
Outstanding service team The service team at C-R Honda is phenomenal. They were incredibly thorough in diagnosing a tricky engine issue on my Civic and getting it roadworthy The service team at C-R Honda is phenomenal. They were incredibly thorough in diagnosing a tricky engine issue on my Civic and getting it roadworthy again during a very busy schedule. Thanks to John Conte, a "top" Service Advisor, and the rest of the very capable mechanics and service staff, I am once again driving my Honda with total, 100%, confidence in its continued longevity. Thank you, thank you. V. Almodovar More
by gact
Employees Worked With
John Conte, Service Advisor
July 05, 2018
GREAT SERVICE GLEN BANKS AND JACK PAPE WHERE AWSOME. THEY HELPED ME GET INTO A CAR AFTER MY PREVIOUS CAR WAS TOTALED THEY WENT ABOVE AND BEYOND GLEN BANKS AND JACK PAPE WHERE AWSOME. THEY HELPED ME GET INTO A CAR AFTER MY PREVIOUS CAR WAS TOTALED THEY WENT ABOVE AND BEYOND More
by OVOANT24
Employees Worked With
JACK PAPE, Glenn Banks
June 08, 2018
Curtiss Ryan’s Service Department is Outstanding We have been Curtiss Ryan Customers for 14 years. We have used their service department for servicing all 5 of our Hondas. They are honest, experience We have been Curtiss Ryan Customers for 14 years. We have used their service department for servicing all 5 of our Hondas. They are honest, experienced and prompt. We have never been misled, and the repairs are properly done the first time.without surprises. The service advisors are knowledgeable and incredibly helpful. I wouldn’t go anywhere else. More
by John I
June 08, 2018
Came in for an oil change and to fix a break light Came in to fix a break light and oil change. Was all done in less than and hour. They noticed my air filter was dirty so i had them replace that too. Came in to fix a break light and oil change. Was all done in less than and hour. They noticed my air filter was dirty so i had them replace that too. Everything was explained to me and the service was excellent More
by rtejr
Employees Worked With
dont remember
May 31, 2018
Unscheduled Service I have been a customer of Curtiss Ryan Honda for many years. Everything about them keeps me coming back but most especially it's the service departme I have been a customer of Curtiss Ryan Honda for many years. Everything about them keeps me coming back but most especially it's the service department. You could not ask for a more friendly, attentive and trustworthy service staff. On my most recent visit I would like to acknowledge John Conte for his help on my particular service need. He took the time to explain the result of the diagnosis of the issue and what my options where. I had confidence in his judgment and authorized the work. The work was done in a timely manner as promised. Thanks again John and to all service staff for all you do for your customers. Gary Simpson More
by Irish053
Employees Worked With
John Conte
