256 Reviews of Curtiss Ryan Honda - Service Center
Great experienxe I had a great experience with the service department at Curtiss Ryan Honda. Everyone was friendly and willing to help. It was a positive experience ov I had a great experience with the service department at Curtiss Ryan Honda. Everyone was friendly and willing to help. It was a positive experience overall. More
easy to deal with! Went in to have my car serviced and oil changed, staff is very knowledgeable and friendly and my car was serviced in a very timely manner. I would rec Went in to have my car serviced and oil changed, staff is very knowledgeable and friendly and my car was serviced in a very timely manner. I would recommend using this service center even if you didn't purchase your Honda here More
Fast and friendly service! Everyone I dealt with at the dealership was friendly, helpful and efficient. The waiting room had a great selection of snacks, and a play room where Everyone I dealt with at the dealership was friendly, helpful and efficient. The waiting room had a great selection of snacks, and a play room where I was able to wait with my 18 month old son. We did not have to wait long, and were back on the road in no time. 10/10 will be continuing to use this dealership for my service needs. More
very unhappy I bought my granddaughter a "certified" used Honda, 2013 about four or five months ago. A few days after taking possession of the vehicle she had pro I bought my granddaughter a "certified" used Honda, 2013 about four or five months ago. A few days after taking possession of the vehicle she had problems with the brakes. Took it back and was supposedly fixed. A few weeks later same problem, they supposedly turned down the rotors and fixed the brakes. Four months later she is still having the same problems; took it back yesterday and of course the warranty is over and to fix the problem it will cost her $400.00. Because they say it's "were and tear".....after 4 months? Furthermore, when she went to pick up the car after the sale everything was supposed to be ready as she had to be to work....they waited so long to sign the final papers, that she was almost fired from her job....and they knew she had to be at work. Those final papers should have been ready and waiting for her. I will NEVER do business with this place again!!! More
Great customer service John Hauck personally made sure our car was repaired as it should be. He addressed our complaints and was very professional in solving our issues! John Hauck personally made sure our car was repaired as it should be. He addressed our complaints and was very professional in solving our issues! More
Service Center DIsappointing I recently went in for an express oil change and was there for close to two hours. Noticed the last few visits there were not as good as you used to b I recently went in for an express oil change and was there for close to two hours. Noticed the last few visits there were not as good as you used to be. More
Safety recall, car to be out of service for weeks, no loaner 7/29/16 Called Service to make appointment for a safety recall. Nice young lady spoke to me, sorry I don't remember her name. She told me Dan would c 7/29/16 Called Service to make appointment for a safety recall. Nice young lady spoke to me, sorry I don't remember her name. She told me Dan would call me Sat. or Mon. to get info for a rental/loaner car they would provide on Tuesday, 8/2/16. Spoke to Dan Monday, claims he can get the backordered parts in 2 weeks, (American Honda says 5-7 weeks) but Dan said he can not give us a car to drive for the 2 weeks ours is sitting. Called American Honda. 2X they said the DEALER WILL arrange for and provide a vehicle--Dan is trying to avoid giving a rental to us even though American Honda says the dealer will arrange it. More
YOUR FRIENDLY NEIGHBORHOOD PLACE TO GO We have purchased both of our Hondas from CR,and are very, very satisfied, both with service, as well as, the care the staff shows us whenever we walk We have purchased both of our Hondas from CR,and are very, very satisfied, both with service, as well as, the care the staff shows us whenever we walk in. They have kept our vehicles clean and in tip top shape. Highly recommend them for both purchasing a new, or used vehicle or for servicing. More
IN FOR A RECALL Went in for service recall on our 2012 CRV and ended up buying a 2015 CRV Touring model. We were browsing and Hector asked if we needed help and we s Went in for service recall on our 2012 CRV and ended up buying a 2015 CRV Touring model. We were browsing and Hector asked if we needed help and we said we were just in for service. He showed us the new 2015 and all the features it had and the rest is history. Gave us a great deal.......... I love my new 2015 CRV fully loaded. Thank you Hector Rodriguez! Still can’t believe we did this! More
Great Service Dept. We have purchased our 6th Honda from Curtis Ryan and have been very satisfied with all the purchases. I couldn't rate their service dept. any higher We have purchased our 6th Honda from Curtis Ryan and have been very satisfied with all the purchases. I couldn't rate their service dept. any higher. I have been completely satisfied with all aspects of their service. My wife and I enjoyed the classes they offer to new car purchases. John Hauck answers every question with thorough answers. The service dept is very professional and patient explaining everything they did. With other places you pays your money and takes your chances. Here you pay your money and there no chances. All their work is completed with the upmost professionalism. More