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D'Arcy Hyundai

Joliet, IL

4.9
2,296 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,296 reviews

September 07, 2022

Some dealerships tend to have the reputation of being less than customer focused and/or extremely difficult to work with. Terry D'Arcy (and his entire team) demonstrate, by example, what the car buying More

by rabrenik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to rate us 5-Stars and allowing us the pleasure of working with you. We truly appreciate you sharing your feedback with our online community. We have heard some stories along the way of customers such as yourself, here at D'Arcy Hyundai we believe in putting our customers first. We do our very best to ensure you feel right at home, with friends, and ensure you are taken care of every step of the way. We are glad you were able to experience the D'Arcy Difference. Thank you for feedback and the privilege of earning your business. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

September 05, 2022

Leroy was great to work with. I enjoyed the experience and not being pressured. Great team over there! More

by Smurphy4122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Campobasso, Francisco Medina
Sep 19, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to rate us 5-Stars and allowing us the pleasure of working with you. We truly appreciate your feedback, time, and business. We understand the market is a bit hectic and we try to ensure your vehicle shopping experience isn't one for you. We do our very best to ensure you feel right at home, with friends, and ensure you are taken care of every step of the way. We are glad you were able to experience the D'Arcy Difference. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

September 04, 2022

Excellent Hyundai service as usual. Great staff and service department! Always timely, friendly, and professional! More

by BILLK2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
Sep 19, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to rate us 5-Stars and using our service department. We greatly appreciate your feedback, time, and business. We are glad everything went as well as expected. If there is anything more that we can for you, please let us know. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

September 02, 2022

First time at this location for car service. Friendly Staff, timely work, will definitely go back to D'Arcy More

by magnum41505
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to rate us 5-Stars. We are glad you enjoyed using our service department, thank you. We greatly appreciate your feedback as our online customers also appreciate it. If there is anything more that we can do for you, whether it'd be sales or service. Please let us know. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

August 31, 2022

Dealership is fantastic. Very nice people and they always do what they say they’re going to. More

by ekociuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to rate us 5-stars. We appreciate your time and your kind words. We are glad everything went well while you were here with Jimmy. If there is anything more that we can do for you, please let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

August 26, 2022

Frank and his staff were very professional and knowledgeable! We appreciate the communication. We have always enjoyed our Santa Fe. More

by Katrad07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

Excellent customer service,, concern for the customer. Dealership is clean & they offer Quality care The environment is friendly & Leroy Parks is an top notch sales person. I am looking to purchase my More

by andrewsgloria@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

We needed our car serviced for a part that came off during a car wash. Unfortunately, after we brought the car in, so the service staff could see what was needed to order, the wrong part came in...not More

by paul.harring
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

I scheduled service maintenance to change the transmission fluid and filter. I was in and out within a reasonable amount of time. More

by John Sheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 24, 2022

We just bought our fourth Hyundai. I would not buy a car from any other dealer. They are just the very best to deal with. Larry and Lauren work together great one helping the other wit More

by eolsen523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry - Sales Manager 5 stars, Francisco Medina
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to rate us 5-stars. We appreciate you taking the time to share your feedback with our online community. We are happy to hear you had a good experience with our team Lauren/Larry. Thank you for allowing us to earn your business. Welcome to the D'Arcy Family. Please let us know if there is anything more that we can do for you in the future. Thank you. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

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