DCH Academy Honda

First Time Being Comfortable At A Car Dealership As a loyal Honda purchaser, my first car was a Civic EX which I had for 10 yrs then a Accord EXL for 9 years. With those purchases I never felt that c As a loyal Honda purchaser, my first car was a Civic EX which I had for 10 yrs then a Accord EXL for 9 years. With those purchases I never felt that comfortable with the entire purchase process which included the Sales Agents trying to sell me the car to begin with. This time I tried to do a bit more research with not just the Honda Pilot I was interested in but with also who would I purchase it from. Dealerrater is where I found out about DCH Honda and a bunch of wonderful employees looking to help the purchase process go so much easier. Bryan Gamble took his time talking to my wife and I about the car, options involved and choices to make. I never felt rushed or pressured during the process unlike other experiences I've had in the past with dealerships. Bryan was great with us and worked with us to get down to the price that we were comfortable with. Even that dreadful moment when you meet with the Finance Manager to finalize the deal was not something I was looking forward to but I gotta say that went pretty smoothly as well when we met with Veronica. I mean don't get me wrong, I'm not sugarcoating this experience, everyone is always trying to make something off a new car purchase but I gotta say this time around there was no pressure and overall was a pleasant experience and I would absolutely purchase a car from Bryan and his team again. More

Excellent customer service I worked with Megan and Mike and they both showed excellent customer service. I felt very comfortable speaking with both of them. They were very hones I worked with Megan and Mike and they both showed excellent customer service. I felt very comfortable speaking with both of them. They were very honest and overall helpful! More

Great customer service Went to Service about a recall. not only was the recall handled with professional expertise, I was advised that my battery was weak and that they wou Went to Service about a recall. not only was the recall handled with professional expertise, I was advised that my battery was weak and that they would replace it that day, free of charge; since I was still under warranty. Nik Esposito was very professional and pleasant. I purchased my car in 2015; Ryan Hoey was the Salesperson. It was a great experience overall; and I have recommended him to other friends that have been looking to buy a car. More

Kylie, Ash & Jen I LOVED Kylie! The people I had the opportunity to work with were outstanding. Highly recommend Kylie as an advisor, Ash the sales rep and Jen the fin I LOVED Kylie! The people I had the opportunity to work with were outstanding. Highly recommend Kylie as an advisor, Ash the sales rep and Jen the finance manager. They get xxxx done! My first lease was a successful experience. Proud of my new car! Thanks guys! More

Pleasant My experience was from the salesman,manager to the finance manager. They we're very patient with me and took there time to make me feel comfortable! My experience was from the salesman,manager to the finance manager. They we're very patient with me and took there time to make me feel comfortable! More

Ashley was great - very helpful through the entire process I had my doubts as to the ease of the entire car shopping process but Ashley really made the whole thing easy. She was very straightforward and helpfu I had my doubts as to the ease of the entire car shopping process but Ashley really made the whole thing easy. She was very straightforward and helpful with all questions and information. I would definitely go back to her and recommend friends / family to do the same! More

Jason Inspired Confidence We traveled to DCH Academy Honda because of an advertised price that was lower than other area dealers. Jason Sepulveda greeted us after driving from We traveled to DCH Academy Honda because of an advertised price that was lower than other area dealers. Jason Sepulveda greeted us after driving from northeastern Pennsylvania and we immediately felt relaxed with him. He was very prompt in offering a test drive of the Ridgeline Sport which we went to see. The drive was fun with Jason. Their trade was fair - almost generous. Then everything went smooth and quickly. Within a short time we were headed home in the Honda we love. Much thanks to Jason and the entire staff at DCH Academy Honda! This is a great vehicle and will surely provide for my family's needs. More

Outstanding Customer Service Ashley was terrific in making my new purchase seemless from start to finish. She was so knowledgeable, courteous and friendly which are the values I l Ashley was terrific in making my new purchase seemless from start to finish. She was so knowledgeable, courteous and friendly which are the values I look for when dealing with a sales associate. Buying a car can be daunting however when you are dealing with a professional, you know you are in good hands. She handled everything flawlessly up to and including my new registration. I am so pleased with my purchase, my experience and working with Ashley. Please pass my comments to her. Thank you! More

Great experince Quick, easy and fast. Jason helpes me pick out my new honda accord. Really great experince and nice people. Jason deserves a raise thank you. Quick, easy and fast. Jason helpes me pick out my new honda accord. Really great experince and nice people. Jason deserves a raise thank you. More

Great Service! It was a pleasure working with Enrique. He was knowledgeable and very friendly. And, even though we were there late (not his fault), Enrique took the It was a pleasure working with Enrique. He was knowledgeable and very friendly. And, even though we were there late (not his fault), Enrique took the time to show me how to use all of the fun stuff in my car - and bonus...he did it with a smile. If you're looking to purchase a car from DCH and want a great experience, make sure you schedule an appointment with Enrique. Thank you again, Enrique, for all of your assistance! More