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DCH Academy Honda

Old Bridge, NJ

4.8
7,236 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,236 reviews

March 13, 2023

Absolutely awful. They sold my boyfriend a used Toyota highlander. We returned is 3 days later via tow truck bc the engine had ceased. They are unwilling to do anythin More

by mere1068
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Would prefer not to name
Mar 14, 2023 -

DCH Academy Honda responded

We're sorry to hear about your experience, please give us a call to find a solution. Best Regards, Veronica L (732) 721-3333

March 11, 2023

Came to look at a used vehicle First thing I noticed was that the engine Was knocking secondly I scanned the computer and found that the check engine light had been reset very poor business Drove ove More

by BobbyZ
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not sure
Mar 16, 2023 -

DCH Academy Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Ray Desimone, General Manager (732) 847-4391

March 11, 2023

It was our pleasure meeting with Javier Ayala from the first day till we purchased our new Honda. Javier was very patient, great customer service, courteous & willing to help us. GREAT JOB JAVIER!!! More

by elizabethdrumm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javier Ayala
Mar 13, 2023 -

DCH Academy Honda responded

Thank you, Elizabeth. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ray Desimone, General Manager (732) 847-4391

March 10, 2023

Younger sales people need technical training before putting them on job-they don’t have any exposure even to the basics of the car. I am not specific to the sales guy who sold me one, may be there are More

by Haroon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Ayala
Mar 16, 2023 -

DCH Academy Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Ray Desimone, General Manager (732) 847-4391

March 08, 2023

John really helped me out with a great deal, was very understanding helpful and made it easy on my end. Thank you More

by qadderyamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Suryil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Branco
Mar 09, 2023 -

DCH Academy Honda responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Best Regards, Ray Desimone, General Manager (732) 847-4391

March 06, 2023

John was courteous, helpful and easy to work with. He was quick, responsive and willing to answer our questions. More

by J Harvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Deeb, John Branco
Mar 07, 2023 -

DCH Academy Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service, We thank you for choosing DCH Academy Honda! Best Regards, Ray Desimone, General Manager (732) 847-4391

March 06, 2023

We had a very pleasant experience. Everything was handled well, with little stress on our side. More

by ccme23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mina Suryil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Ayala
Mar 07, 2023 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Ray Desimone, General Manager (732) 847-4391

February 28, 2023

It was a great experience with customer service from the start to finish. Pleased with my purchase. John B was very helpful in getting us a good deal within our budget. Very happy with what we got. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Branco
Mar 01, 2023 -

DCH Academy Honda responded

David, thank you for your feedback on your recent visit to DCH Academy Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Best Regards, Ray Desimone, General Manager (732) 847-4391

February 28, 2023

I bought a few cars from Enrique this time I got Honda CRV and service was outstanding as usual More

by ryanram2
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

DCH Academy Honda responded

Here at DCH Academy Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Ray Desimone, General Manager (732) 847-4391

February 28, 2023

Purchased my new car with Enrique. He was extremely easy to work with, responsive and friendly. More

by juanrod
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

DCH Academy Honda responded

Thank you so much for your wonderful review! We are thrilled that Enrique had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing DCH Academy Honda! Best Regards, Ray Desimone, General Manager (732) 847-4391

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