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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
544 Reviews
Call Service Center (732) 721-3333

544 Reviews of DCH Academy Honda - Service Center

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March 02, 2022

Great service from great personnel. They were honest and knowledgable. Can’t say enough about the crew More

by rvtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
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Mar 02, 2022 -

rvtm responded

Great job

Helpful
March 01, 2022

Dirty and unprofessional. They did not give me the key fob for my rental car and spoke to me rudely like it was my fault demanding I return the car immediately. More

by Pattyjhickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know who I dealt with.
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Mar 18, 2022 -

DCH Academy Honda responded

Patty, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

Helpful
February 28, 2022

George is a great service advisor. Very helpful and knowledge. Highly recommended. Can DCH make wait time shorter? More

by MHD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words for George, and for taking the time to leave us this wonderful service feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
February 28, 2022

George is always very helpful and takes the time to answer all of my questions. More

by Jmccaig480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
February 28, 2022

They did the service on time and honored a coupon from a different dealer. I would recommend them. More

by DOREEN9364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

DCH Academy Honda responded

Doreen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
February 28, 2022

They were in the midst of construction so I was missing the complimentary bagels. Took about 2 hrs for an oil change and to change cabin filter. Its been slow since covid so understandable. Im guessing lik More

by Maya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
February 28, 2022

Service was alot quicker then I expected. Friendly and courteous staff. Clean waiting room with free coffee and water. More

by GRELIGPNG99644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
February 28, 2022

Staff was very helpful. Joe was able to help with my warranty and oil change right away. He was very friendly and courteous. More

by rashid_haroon75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

DCH Academy Honda responded

Rashid, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
February 28, 2022

Worst service I've ever had to deal with. they should not be in the automotive business More

by Rtricar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick Garretson
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Mar 17, 2022 -

DCH Academy Honda responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

Mar 20, 2022 -

Rtricar responded

im still waiting patiently Ray

Helpful
February 27, 2022

My service advisor is excellent , he takes his time to make u to understand ur car situation More

by BENDUB2004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

DCH Academy Honda responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

Helpful
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