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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
545 Reviews

545 Reviews of DCH Academy Honda - Service Center

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February 24, 2022

Dealership is very easy to work with. The sevice managers are excellent to work with. More

by ARIVELLI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Excellent people and excellent Service meaning service is done on time as promised . Highly recommended to everyone. More

by Wil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Always pleasant people. Agents should be more knowledgeable about approximately how long work will take. But they work very hard to please the customer and give good service More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Feb 24, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Good service especially from Sylvester very happy i will return back anytime thank you for the best service More

by bekimavdiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

It's great to hear that Sylwester was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

Service person was very helpful and provided me regular updates of my car. The service was completed on a timely manner. More

by R0NNIES.REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

This dealer's service department never fails to deliver the utmost service. Also, Sylvester is a great representative for your company. He is a great person to work with. Don't lose him! More

by Izzyizborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

People are always very and professional. They ask you what are you needing to have done and take your car in for service. I will always use Honda on rte 9 for all of my services for veh More

by okorinko2olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Feb 24, 2022 -

DCH Academy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

The service was fine. I always service my two vehicle here. The adviser should have offered me any available coupons. Which Jenna has done in the past More

by SHELG830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. I will share your comments with the team, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 24, 2022

I have Honda maintenance and no dealer has ever charged me for tire rotation. DCH Honda is the first to charge me for that. I have inquired it with Honda Customer care and they said tire rotation is includ More

by hishamhabib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Mar 13, 2022 -

DCH Academy Honda responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

February 19, 2022

I requested LCD bulb replacement. When car was returned, the headlight wasn’t working. I has drive back to put the light bulb. The head light was in working condition, when car was dr More

by Qajagdish
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for reaching out; we hope we can get to the bottom of this and try to turn things around for you as soon as possible. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

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