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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

May 30, 2024

We haven't purchased a car in over ten years . We actually dreaded the anticipated event. But it was time to do so. Our 2011 Toyota is fine. Why get a new one then? Our twin granddaughters wi More

by DCSMUTKO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Ken and Gloria, Thank you for your very kind review. Stanhope and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

Good Service from the staff at DCH. Delivered as promised and very courteous. Scheduling was easygoing. More

by DARRENSH0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

DCH Brunswick Toyota responded

Darren, Thank you! Gary and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

Very nice person, thank you everything people Very good very satisfied for job do in my car 100% satisfaction thank again More

by TOBAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
David Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David and Gary met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 29, 2024

Service was good ,wait time good,Gary was terrific, only problem is to expensive and no breakfast More

by Harold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Harold, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 29, 2024

Very professional and easy to work with. Great sales team, very knowledgeable. Over all pleasant experience of buying a vehicle. More

by Vasili
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 29, 2024

On Saturday, 5/25/24:🌟Geoffrey S. @service dept. provided 💎exceptional customer service. Service was quick and expedited efficiently. I went in for a multipoint inspection and tire ch More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 29, 2024

Excellent staff. Great service. Done job on given time. Explain what is problem and how much cost. More

by DINSHA870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 28, 2024

Excellent service, Steven is trusted advisor, very transparent, explains things thoroughly and honestly, love the video report and quality work. More

by J.MENDELSOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

After spending over $1000 I was shocked to have to spend another 60 on a shop fee. I was not informed about this fee More

by artie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 29, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your experience and appreciate you bringing it to our attention. Please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

Service is not bad for my first time bought a Toyota Rav4 hybrid from DCH Brunswick. More

by calvinzengs
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for your feedback on your recent visit to DCH Brunswick Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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