Steven Taveras

😃💛I've been a loyal customer since 2018, and I gotta say, 🌟Steven T., 🌟Rich V., and 🌟Paul S., were helpful, knowledgeable, and supportive during my vehicle needs. They've Always provided Exceptional say, 🌟Steven T., 🌟Rich V., and 🌟Paul S., were helpful, knowledgeable, and supportive during my vehicle needs. They've Always provided Exceptional customer service!! They are my Toyota family and it's ALWAYS a pleasure doing business with them upon every visit! 🌟🎉🌟🎉💯💛Special Shout-Out to Associates: Nancy, Juan, Stacey, Geoffrey, Chris... Also, Service&Parts Department Service Managers: Kevin, Andre, and Mike!! THANK YOU, ALL for your Awesome and Exceptional Customer Service!!🌻Thank you very much, for your transparency, honesty, and the warm, courteousness, and kind, customer service experience towards me and my vehicle's needs. Thank you, ✅DCH Toyota Certified Technicians, Robert, Miguel, and everyone!! Keep up the Awesome, Satisfactory, and Phenomenal work that you do!! Your trained skills and expertise, is what keeps us safe on the road. Thank you, All! #😃🌟🫶🏾Beep, Beep! #Toyota! Let's Go Places!!🙏🏽🙌🏾💯 More

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Hello, DCH Brunswick Toyota team! Hesh I. and Service Advisor-Steven T. responded to my inquiry about a letter I recieved regarding Vehicle Service Warranty with knowledgeable and hel Hesh I. and Service Advisor-Steven T. responded to my inquiry about a letter I recieved regarding Vehicle Service Warranty with knowledgeable and helpful insight. They have given me the assurance that there was nothing to worry about and that I am currently fully covered. Thank you, for the peace of mind! Best wishes to you guys! See you soon for my next service appointment! #ToyotaLetsGoPlaces! More

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Excellent experience. They have kept my 2005 Camry in great condition. Completely trust my advisor. Kevin Scesney has assisted me for 15 years. I stay with DCH, even thoug They have kept my 2005 Camry in great condition. Completely trust my advisor. Kevin Scesney has assisted me for 15 years. I stay with DCH, even though less convenient than service near my home, because of the trusted professional relationship with him. My new advisor, Steven Taveras is also good. I stay with DCH because of the trusted relationships. They have never failed to fix problems. I liked the old location better, but the new location is much improved over the last year. Highly recommend. More

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The service was quick and efficient. Problems I missed were politely pointed out to me without pressure. Contact was always made about what are being oroposed. Problems I missed were politely pointed out to me without pressure. Contact was always made about what are being oroposed. More

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Mr. Tavares went above and beyond when it came to getting the service my vehicle needed. He was very informative about the diagnosis and the action needed to rectify the issue that had my vehicle running bel the service my vehicle needed. He was very informative about the diagnosis and the action needed to rectify the issue that had my vehicle running below required specifications. Truly a remarkable service advisor. I know who to trust with my vehicle from now on. Thank you Toyota and Mr. Tavares. More

by Jenkinsomar Verified Customer Verified Customer

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This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even when there are no customers to serve. Plenty of personal with Toyota shirts on but if it’s not “their department “ they just shrug their shoulders and don’t care. There is no parts counter available. Employees just call someone, somewhere, and nothings happens. Customer Relationship Manager was useless too! I own 4 Toyota’s but they treat you like garbage anyway. All employees I came in contact had a serious “I really don’t care attitude “. More

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Good service but longer wait than usual for oil change and air filter. No nickel and diming and air filter. No nickel and diming More

by SURESHV456 Verified Customer Verified Customer

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They didn't want to change my brakes though. I was asked to return at another date. I was asked to return at another date. More

by AWAAJOSEPH Verified Customer Verified Customer

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Great service group to work with - responsive, professional, and efficient! Easy to schedule on-line at website or telephone. professional, and efficient! Easy to schedule on-line at website or telephone. More

by Ilona.lachina Verified Customer Verified Customer

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The people attending good made solution of the problem and the dealer is nice and close to my house and the appointment are soon and the dealer is nice and close to my house and the appointment are soon More

by CESARl_0620 Verified Customer Verified Customer

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