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DCH Freehold Toyota

Freehold, NJ

4.7
2,669 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,669 reviews

October 29, 2021

I specifically asked to work a deal via email. They said fine. After several days of emailing back and forth, they refused to give me a quote via email. Join the 21st century and show some respect for your More

by SiennaOrBust
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayden Bloom, Laine Juneau
Nov 10, 2021 -

DCH Freehold Toyota responded

I appreciate you taking the time to provide feedback. However, I would like to sincerely apologize for the experience you had. I can assure you this is not the standard we set here. Please contact me 732) 984-6141 at your earliest convenience, so I can learn more and hopefully make things right. I look forward to hearing from you. Best, Brian Conway, General Sales Manager

October 29, 2021

Nori Wilhelm was very professional and informative, a pleasure to deal with. The overall staff was also friendly and courteous. More

by Dan C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Braverman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nori Wilhelm
Nov 01, 2021 -

DCH Freehold Toyota responded

Thank you for the 5-star review and kind words!

October 27, 2021

Came in to look to purchase a RAV4 and here are two complaints that Ann fails to disclosed there is a markup in price due to car shortage as I assume I know there is a markup. Also on DCH freehold we More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 10, 2021 -

DCH Freehold Toyota responded

Thank you for your review. I am disappointed to read this type of feedback and would like to apologize that your time here was anything less than excellent. Please contact me 732) 984-6141 at your earliest convenience, so I can learn more and hopefully make amends. I look forward to hearing from you. Best, Brian Conway, General Sales Manager

October 23, 2021

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Vinny was very thorough and knowledgeable. He was able to help me purchase the vehicle I had set my eyes on More

by Jose S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

DCH Freehold Toyota responded

Thank you so much for the wonderful review and kind words about Vinny! We appreciate you choosing DCH Freehold Toyota, and we hope you enjoy your new vehicle!

October 17, 2021

Buying a car is never fun from a dealership. Not so from DCH Freehold Toyota. This is the second time we bought a car from this dealership and both times, the process was smooth and hassle-free! Nori met us More

by DV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nori Wilhelm, Nicholas Ventriglio
Oct 18, 2021 -

DCH Freehold Toyota responded

Thank you so much for the positive feedback! We truly appreciate your business and kind words. Thank you again for choosing DCH Freehold Toyota!

October 11, 2021

Good service good demonstration , very good explanation , I love to recommend to my friends and family More

by Ashokpatel212u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

DCH Freehold Toyota responded

Thank you for the positive feedback! Please do not hesitate to reach out and let us know if there is anything we can do to make your next experience 5-star worthy!

October 11, 2021

Great service. They had all the paperwork ready. I am very happy to deal with such Toyota More

by kpierre66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

DCH Freehold Toyota responded

Thank you for the fantastic review and positive feedback. We are so glad you had an enjoyable experience. We truly appreciate you choosing DCH Freehold Toyota!

October 03, 2021

First time at this dealership, everyone was very First time at this dealership, everyone was very friendly, Ian Salon was my salesman who made my first leasing experience satisfyingly. He was very h More

by m_antabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian-Michael Salon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

I have hated most of my experiences buying cars. The salesman BS, the upselling,etc..etc... Dealing with Vincent was a pleasure. I had done some basic research leading up to my purchase and found Vincen More

by coachldp208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vitolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Should advertising car online locally ONLY...don't waste your valuable time here if you NOT live local. Physically you have to be at the dealer to finalize the purchase. More

by hchan911
Recommend Dealer
No
Employees Worked With
Maria
Sep 30, 2021 -

DCH Freehold Toyota responded

Mr. Huang, thank you so much for your valuable feedback. I am so sorry for any misunderstanding. Here at DCH Freehold Toyota, we have multiple options for you to choose from on how you want to proceed with the transaction. We have plenty of options to offer if you choose to execute your transaction remotely. Please feel free to contact me directly so we can clear up any confusion. I can be reached at 732-984-6141. I hope to hear from you soon. Sincerely, Brian Conway, General Sales Manager

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