
DCH Freehold Toyota
Freehold, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I specifically asked to work a deal via email. They said fine. After several days of emailing back and forth, they refused to give me a quote via email. Join the 21st century and show some respect for your fine. After several days of emailing back and forth, they refused to give me a quote via email. Join the 21st century and show some respect for your customer's time. More
Nori Wilhelm was very professional and informative, a pleasure to deal with. The overall staff was also friendly and courteous. pleasure to deal with. The overall staff was also friendly and courteous. More
Came in to look to purchase a RAV4 and here are two complaints that Ann fails to disclosed there is a markup in price due to car shortage as I assume I know there is a markup. Also on DCH freehold we complaints that Ann fails to disclosed there is a markup in price due to car shortage as I assume I know there is a markup. Also on DCH freehold website said there is a special 1.9% financing on RAV4 that she failed to let me know. She and her manager said there is no special from Toyota. Told me to get financing from my own bank. I was ready and able to buy this car right there. Ann is not a good salesperson that she has to interrupt me constantly with phone calls and not concentrate on my sale. She is not experienced salesperson that she has to pull her manager to speak to me that I don't want to speak to. I appreciate more if you take my objections and speak to the manager rather than having the manager come to me. You lost a good sale and commission. I went to another Toyota dealer and they treated me with respect and no BS. They offered me the 1.9% financing special. I will never do business with DHC Freehold. More
I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Vinny was very thorough and knowledgeable. He was able to help me purchase the vehicle I had set my eyes on The process was stress free and pleasant. Vinny was very thorough and knowledgeable. He was able to help me purchase the vehicle I had set my eyes on! More
Buying a car is never fun from a dealership. Not so from DCH Freehold Toyota. This is the second time we bought a car from this dealership and both times, the process was smooth and hassle-free! Nori met us DCH Freehold Toyota. This is the second time we bought a car from this dealership and both times, the process was smooth and hassle-free! Nori met us at the door when we walked in and was also the last person when we drove off in our new car. She took us through the entire process in a professional manner. She got us a great deal on the new car and our trade-in. Nick, the Finance Manager worked on the financing and bettered the already low rate I had. This is a seller's market no doubt but these folks are the best around. No hard-selling, no delaying tactics like walking back and forth to the manager or hard balling. No crazy 5K plus markups on the car. What an amazing experience at a dealership! More
Good service good demonstration , very good explanation , I love to recommend to my friends and family , I love to recommend to my friends and family More
Great service. They had all the paperwork ready. I am very happy to deal with such Toyota very happy to deal with such Toyota More
First time at this dealership, everyone was very First time at this dealership, everyone was very friendly, Ian Salon was my salesman who made my first leasing experience satisfyingly. He was very h First time at this dealership, everyone was very friendly, Ian Salon was my salesman who made my first leasing experience satisfyingly. He was very helpful and pleasant. Paul Leahy from the finance department was great and very helpful as well. More
I have hated most of my experiences buying cars. The salesman BS, the upselling,etc..etc... Dealing with Vincent was a pleasure. I had done some basic research leading up to my purchase and found Vincen salesman BS, the upselling,etc..etc... Dealing with Vincent was a pleasure. I had done some basic research leading up to my purchase and found Vincent very straightforward. I never felt pressured, I felt like I was being assisted. The one issue was the long wait for delivery; but even that was handled properly. I was contacted periodically, even if the news was not great. When I received the car, Vincent spent time going over the features and I was in and out of the finance department quickly; once again without high pressure of add ons. I truly had a great experience! Thanks again to Vincent. More
Should advertising car online locally ONLY...don't waste your valuable time here if you NOT live local. Physically you have to be at the dealer to finalize the purchase. your valuable time here if you NOT live local. Physically you have to be at the dealer to finalize the purchase. More