DCH Freehold Toyota

This is my second car that I have bought with Nori. Always makes the process easy and smooth! I highly recommend Nori when buying a car. She steered me in the right direction and helped me get the best Always makes the process easy and smooth! I highly recommend Nori when buying a car. She steered me in the right direction and helped me get the best possible deal. I will continue to recommend her to others and will always go back to her when I am ready to upgrade. More

I would like to commend Mr Ian Michael Salon one of the best sellers that I met. His advice, kindness, and professionalism make my experience leading a new car with Toyota a unique experience. His invaluab best sellers that I met. His advice, kindness, and professionalism make my experience leading a new car with Toyota a unique experience. His invaluable help and convincing recommendations make a significant difference He is the best More

Great service from Vinny Vitolo. Appreciate the attention we got from Vinny and the team and was very happy they were able to meet us where we were regarding price. we got from Vinny and the team and was very happy they were able to meet us where we were regarding price. More

Very Disappointed! I have never written a bad review for any type of business before. After waiting a long time for someone to help us , which is very unusual in itself when going to a car dealer , I test d any type of business before. After waiting a long time for someone to help us , which is very unusual in itself when going to a car dealer , I test drove and fell in love with a 2018 Hyundai Santa Fe that was on the lot , when my husband & I went in to purchase the vehicle they said the internet price was 2,000 dollars more then the sticker price on the car. Their mistake and they were not willing to budge . They said an outside company comes in to change the sticker prices and they do not know why that one was not done . When you go into a store and the price at the register is different then the price on the shelf , they always give you the lower price. After speaking with the manager , he said there is a big demand for used vehicles right now and that was why the price was 2,000 dollars more then the sticker price. If they would have met us in the middle for THEIR MISTAKE , we still would have taken the car . As we were leaving we took a picture as proof of the sticker price on the car and our salesperson followed closely behind and ripped the sticker off of the car. DCH Toyota of Freehold will never have my business. More

I had recently purchased a 2019 Cadillac Escalade from them and within one week after questioning their mismatch tires . they said that they put new tires on it . I questioned one of the tires they said i them and within one week after questioning their mismatch tires . they said that they put new tires on it . I questioned one of the tires they said it was passable meanwhile 4/32s is not acceptable The tire won’t even hold air , it goes down to 11 pounds overnight i’ve called four times already and I’ve been put on hold each time they won't even return my phone calls I guess this is why they have reviews . also I have in writing an offer for my trade-in which was low at 6800.then when I got there they wanted to offer me 4000 . In a used car market where the trade-ins are valued higher than ever. I’m tired of people blaming not taking care of the customer on Covid so if this is how they wanna play , they get a bad review I'll buy my own tires when I spend $54,000 I shouldn't have to buy a tire on my own I would never buy another vehicle from DCH freehold Toyota .also the mgr Maria told me it was a Cadillac loaner which was a lie I found documentation in the vehicle after I purchased it from enterprise Rent-A-Car in Baltimore so it’s nothing more than a rental. horrible customer service. Take my advice and take your money elsewhere. Where you would be taken care of. Not to mention they wouldn’t go a dime on the vehicle reduction in price at all. They even tried to tack on 500. Charge for the etch which i refused to pay . I never trusted car dealers and this is exactly why I should’ve read other reviews on DCH Toyota Freehold, I should of bought my Escalade a Cadillac dealer and paid a couple of bucks more but I didn’t have the extra money they wanted and end up now I end up having to buy new tires for it. I guess it’s better than I have to foot the bill for a new set a tires so other people don’t have to get to experience what they do and treat customers More

WE are returning customers to DCH of Freehold and could not be more pleased with overall customer delivery. Vincent Vitolo was a pleasure to work with. Fast, efficient and effective in answering, deliverin not be more pleased with overall customer delivery. Vincent Vitolo was a pleasure to work with. Fast, efficient and effective in answering, delivering and expediting the process of trade in car purchase. Exceptional follow up to my additional needs. Vincent Vitolo also was extremely attentive to my time limit and ensure I was out the door in two hours as per my request. More

My two sons and I would like to thank Bruno for a great experience. I was a little nervous coming in but Bruno's friendly demeanor quickly put us at ease. He explained everything well and didn't make us fe experience. I was a little nervous coming in but Bruno's friendly demeanor quickly put us at ease. He explained everything well and didn't make us feel pressure to buy which was very comforting. We most definitely will be returning to DCH Freehold to purchase future vehicles. More

We bought a 2019 HIGHLANDER XLE in’19 - this is the first Toyota we’ve owned, LOVE IT!! We got a post in the mail about trade-ins at DCH TOYOTA FREEHOLD. So, with the mind set of “it can’t hurt to check ou Toyota we’ve owned, LOVE IT!! We got a post in the mail about trade-ins at DCH TOYOTA FREEHOLD. So, with the mind set of “it can’t hurt to check out the offer” my husband and I drove into the dealership in my 2019 XLE Highlander and drove out in a brand new 2021 XSE Highlander 3 hours later. Vinny was great, absolutely no pressure, more than helpful & extremely personable. Matt gave us our numbers and was so patient explaining them to me since we had a trade in. I won’t go anywhere else to buy a car. I love this dealership!! More

Vinny was pleasant and very helpful. Sale was pressure free. He was patient took his time making sure every detail was correct. Thank you Vinny free. He was patient took his time making sure every detail was correct. Thank you Vinny More