DCH Freehold Toyota

Great customer service This is the second vehicle we purchased from Nori. She is very concern with making the purchasing experience a very pleasant one. She was willing to This is the second vehicle we purchased from Nori. She is very concern with making the purchasing experience a very pleasant one. She was willing to work with us and got us an excellent price for the vehicles. More

At DHC Freehold Toyota hires the right, nice employees My DCH Freehold experience on 4/7/2018 was Excellent. Justin Raymond was a great help from the very beginning when I walked into the Toyota Dealership My DCH Freehold experience on 4/7/2018 was Excellent. Justin Raymond was a great help from the very beginning when I walked into the Toyota Dealership. He was very knowledgeable and I could feel he was genuinely sincere from start to end. I’ve bought 2 pre-owned cars at Infiniti Dealers before, but have never experienced the costumer service and care from a car dealership which I experienced at Toyota of Freehold NJ. Justin was absolutely Excellent and very professional. My father who was with me greatly enjoyed and liked him as well. Justin looks like and reminded me of my brother in-law to a ‘T”, warm, approachable and an all around nice person. I wasn’t in the best of moods, having run from dealer to dealer that particular week, but Justin has a really likeable personality so things got better for me. The Sales Manager John Mclaughlin was excellent and Super cool as well. He knows how to talk to people and make you not just see but feel hes genuinely trying to help you. I’ve referred Justin and John’s card to my brother and I’ve told my co workers, and so has my father. In closing DCH has an AWESOME set of people working there. Thanks again to Justin and I hope the Best for your future. A++++ All Around. -Eric Magloire More

Review of Ian Salon Pre-Owned Camry sales Ian was very helpful once again in the last purchase. We had to purchase two pre-owned Camry's in the last 3 weeks and the reason we ask for Ian t Ian was very helpful once again in the last purchase. We had to purchase two pre-owned Camry's in the last 3 weeks and the reason we ask for Ian this second go around was because of his helpfulness we experience with the 1st Camry purchase ~3 weeks ago. As most car buyers know, waiting around at the dealer for all the paper work to be prepared as you wait is a real pain and unnecessary. So we asked Ian, since these two purchases were for cash, to follow the same request we had for the earlier Camry purchase. Once the purchase amount was agreed upon and we stated we'll pay cash, we requested that all the paper work be prepared for us while we attended conference calls for work. We stated we would return when Ian was ready with the paper work. Ian agreed and prepared all the paper work for signature so all we had to do when we returned later that day was sign, pay and drive away (saving hours of our precious time. We requested the same approach for this latest purchase that occurred 4/7/18. Ian pushed the paper work through so that al we again needed to do was sign off the various documents, talk to finance - pay, and the drive the car away. Overall we estimate that saved us 1.5-3 hours of wasted time at the dealer for each purchase. We will required similar efforts from dealers for future purchases. Remember a customers time saved will come back to you in the form of return purchases for the same customer. Very Truly Yours, Paul McDonough. More

Service Excellence Ian was accomodating, quick, helpful and friendly. When we arrived there everything was prepared that all we had to do was to sign and just few questi Ian was accomodating, quick, helpful and friendly. When we arrived there everything was prepared that all we had to do was to sign and just few questions asked for confirmation. I didn’t expect that we would be finished early and I was happy that we were able to go home early too. More

Justin Raymond is professional! My wife and I met with Justin Raymond on 4/5/18 with full intentions of buying either a Corolla LE or SE. All the questions I had regarding the two mo My wife and I met with Justin Raymond on 4/5/18 with full intentions of buying either a Corolla LE or SE. All the questions I had regarding the two models Justin had the knowledge and patience to explain. He made the car purchasing experience simple and anxiety free. More

Great seamless buying experience Great buying experience, Ian helped get me choose between two different cars and got me a great deal on a Corolla SE. He is very knowledgeable and ens Great buying experience, Ian helped get me choose between two different cars and got me a great deal on a Corolla SE. He is very knowledgeable and ensured my purchase was completed in timely fashion, More

Professionalism...from Start to Finish! My initial contact w/ DCH Freehold Toyota was via email. Christine & her assistant Lisa replied immediately w/ certified pre-owned RAV4 confirmations. My initial contact w/ DCH Freehold Toyota was via email. Christine & her assistant Lisa replied immediately w/ certified pre-owned RAV4 confirmations. No delayed replies, no generic/universally formatted replies, they emailed me direct! My family & I arrived @ DCH, & we met w/ Christine who introduced us to Pete. He sat & spoke w/ us, discussed our preferences, viewed our choices, & further narrowed our list, as well as explaining why. Pete was great! He never stopped working w/ us (or for us!) Pete answered our questions & concerns, & offered us privacy to discuss among ourselves...with absolutely no pressure. Pete introduced us to Matt who worked w/ us as well, very professional, & again, no pressure. With the finish line in sight, I met w/ Chad, who was very thorough, explaining all options, & answering any financial questions...Chad basically explained "how much for how much!" Period! Perfect! Also, Kudos! to the employees who (as finalization was taking place) were cleaning and detailing the vehicle. When I left, my RAV4 looked brand new. More

We had a great experience at DCH. I was looking for a good deal on a 2017 truck but found such an awesome price on a brand new 2018 Highlander at DCH. They made the truck available to I was looking for a good deal on a 2017 truck but found such an awesome price on a brand new 2018 Highlander at DCH. They made the truck available to me during a major snowstorm. My 2 children checked out every car available on the floor and DCH loved it. Peter was great and worked with my budget and Matthew made it all happen! Thank you both so much!! More

Working with Nori Wilhelm made it a pleasing experience just leased a highlander XLE ,salesman Nori Wilhelm was very knowledgeable and went over all our options and went out of her way to accomodate us with just leased a highlander XLE ,salesman Nori Wilhelm was very knowledgeable and went over all our options and went out of her way to accomodate us with a special color my wife wanted,,,, will def recommend More

Working with Nick Hoff was such a pleasure!! Buying a car can be very time-consuming, overwhelming and frustrating. Thankfully, I didn't have to worry about that kind of an experience because I Buying a car can be very time-consuming, overwhelming and frustrating. Thankfully, I didn't have to worry about that kind of an experience because I had a wonderful experience working with Nick Hoff at Freehold Toyota. I never felt pressured into making decisions without Nick allowing me adequate time to process the negotiations of purchasing my Highlander. He was professional, respectful, and did all he could to present a reasonable deal. He clearly explained everything I needed to know about the vehicle I purchased and was very accommodating with any concerns or questions I had. It's great to buy a car without being "jerked around" with dishonest, game-playing sales staff as I've encountered at other dealerships. I highly recommend working with Nick if anyone is looking to have a pleasant experience purchasing a car from Freehold Toyota. More