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DCH Kay Honda

Eatontown, NJ

Overview
Employees
Reviews
Vehicles
4.8
10,757 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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finance Scott trade in Kay used vehicle Ray Lance Mike

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Showing 10,757 reviews

April 28, 2024

I enjoyed doing business with dch. The pricing on the car is fair. Leasing process is easy and I left with great deal. More

by DECHENWANGCHUK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2024 -

DCH Kay Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Michael Lyttle General Sales Manager

April 27, 2024

This dealership has fair pricing but it could take a long time to come to an agreement on price. More

by Happy ex-t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin McQuade
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Apr 28, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Michael Lyttle General Sales Manager

April 27, 2024

I found my positive battery terminal cover up on my windshield stuck between my wiper blades and the hood. I don’t have anything really bad to say. the people were nice. More

by LouisP765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

DCH Kay Honda responded

Thank you for bringing this to our attention, Louis, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Kallok Service Director

April 27, 2024

Jessica Villamena was very friendly and provided excellent support during my trade in and used car purchase. In fact, she is the best sales person I have ever had the pleasure of working with and th More

by cristiancastro1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Villamena
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Apr 28, 2024 -

DCH Kay Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Cristian, for choosing DCH Kay Honda! Michael Lyttle General Sales Manager

April 27, 2024

Good service so coprative everyone they explain how is the service process and solve the issue and our work done . Thanks More

by Jayavanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 28, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 27, 2024

They were very helpful and knowledgeable of the problem at hand. They fixed the problem and recommended future work. More

by keith.lest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 28, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Keith, and we look forward to working with you again. Ken Kallok Service Director

April 26, 2024

I’ve taken my car in for service quite often and am always pleased at the outcome. Everyone is professional but vey courteous. More

by MikkiJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Kind
Print
Apr 28, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 26, 2024

It was terrible communication. Got calls from 2 different people yo drop of vehicle on different dates. I took off to drop of vehicle last Thursday. Ans then again got call to More

by Rahulkshah66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Raymond
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May 01, 2024 -

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

April 26, 2024

Ken Kallock and Tiffany Wessel are assets to your company… I had some issues… they both listened to my complaints and they went above and beyond to make it right. I thanked them both for putting a sm More

by Sdix35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kallock, 5 stars, Mike Lyttle, Mark Clifton
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Apr 28, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Ken and Tiffany were able to help, and we hope to see you again! Ken Kallok Service Director

April 25, 2024

My experience buying a car from Jessica Villamena at DCH Kay Honda was excellent. Very patient and knowledgeable and she did her best to make sure I got the best deal! More

by kennycordeiro1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin McQuade, Jessica Villamena
Print
Apr 26, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words for Jessica and for choosing DCH Kay Honda! Please let us know if we can be of any more assistance. Michael Lyttle General Sales Manager

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