DCH Kay Honda

Clean waiting area, Friendly and attentive and service representative has good communication skills. Will go back representative has good communication skills. Will go back More

What a refreshing experience from a truly class dealership! Our sales representative, Alex Perez, was an incredible quarterback throughout this process. He greeted us immediately, sat us down and dealership! Our sales representative, Alex Perez, was an incredible quarterback throughout this process. He greeted us immediately, sat us down and in a very professional and relaxed manner, listened to our needs and wants. He then walked us through the lot, showing us vehicle alternatives that might work. He had knowledge of each vehicle and, importantly, when he was unsure of an answer, stated so and then secured the correct response. Alex then helped us test drive those vehicles we were considering and again, answered more of our questions as we went. Upon returning to the dealership, we sat to structure a deal. No pressure, no hype. Alex genuinely wanted us to be fully satisfied. We negotiated a bit; I was able to happily get a price that really worked for us in a no pressure to buy manner. Upon concluding with the sales aspect Alex brought us to Ray in financing (where he stayed with us through the entire process!). Ray was another stellar member of the RCH Kay Honda team. He took the time to explain each step and associated document. We asked questions, got true answers and easily completed the required paperwork. Upon coming home, we decided to make some changes to our financing options. Because we live an hour away from the dealer, Ray worked with us to facilitate these changes remotely. Easy. Then the kicker. We were unable to make arrangements to drive the vehicle back home that day. We were scrambling for a second driver to return with me to pick the car up. NO PROBLEM…our sales rep ALEX to the rescue. He drove the car an hour(one way) to our destination and dropped it off!! Where, once again to be certain, he went over the car to make sure we fully understood. What a great buying experience. If considering a Honda, THIS is the dealership. More

My experience with DCH Kay Honda was a fabulous one to say the least! From my initial contact with Yendri to sitting down with Eric and discussing the purchase. As a young female purchasing a car on my ow say the least! From my initial contact with Yendri to sitting down with Eric and discussing the purchase. As a young female purchasing a car on my own, they made the process smooth with absolute no pressure. I would recommend Eric and DCH Kay Honda to anyone who mentions interest in looking for cars!!!! More

Very easy to work with and very professional. Will be happy to return again when ready for next car. Will be happy to return again when ready for next car. More

Freddie Tapia is amazing, and did not stop working with us, until we had what we needed...a used car for our pregnant daughter! Thank you so much!!!! us, until we had what we needed...a used car for our pregnant daughter! Thank you so much!!!! More

Christina was a great saleswoman. She helped go through my choices with no pressure and expert knowledge of what I wanted. Ray was great going through all the documents, very patient She helped go through my choices with no pressure and expert knowledge of what I wanted. Ray was great going through all the documents, very patient and knowledgeable. All in all a great experience and I am very happy with my car. More

I appreciated that Christina & Raymond both didn’t try to sell me. They listened to my wife and I. sell me. They listened to my wife and I. More

I explained what I wanted and I said please no pressure, if you can’t give me the deal I want, then no problem I was not in a hurry, Jemel is a good guy and got me what I wanted. Thank you if you can’t give me the deal I want, then no problem I was not in a hurry, Jemel is a good guy and got me what I wanted. Thank you More

Service Advisor Joe was tremendous and knowledgeable pleasure to speak to thank you Joe for your help pleasure to speak to thank you Joe for your help More

Tiffany in the service department is a 5 star employee. She took care of two issues we had with the used Mini Cooper we bought from DCH right away. She kept us informed of the progress and had us back on t She took care of two issues we had with the used Mini Cooper we bought from DCH right away. She kept us informed of the progress and had us back on the road in no time. More