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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,315 Reviews

1,315 Reviews of DCH Kay Honda - Service Center

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May 30, 2025

service was great! i was helped from my first panicked phone call in the am till i left the dealership!! Tiffany was wonderful! More

by Dawn547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 30, 2025

Great friendly dealership solving repair problem with Great care and solving with less expenses. Will recommend them to my family and friends. More

by VEIEM32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 29, 2025

service was great! i was helped from my first panicked phone call in the am till i left the dealership!! Tiffany was wonderful! More

by Dawn547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 29, 2025

Mickey provided the exact service, he said he was going to at the price, he said. More

by JohnMostow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

May 29, 2025

Timely routine service with excellent technicians who stay abreast of what needs to done to keep your car in top condition More

by pattydalm37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 29, 2025

I do not ever feel prioritized here, I went in for an oil. Change and received a clear report for my fluids, then two days later when came back for check engine was told I needed brake fluid and a wheel More

by POEYPRESENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Jun 01, 2025 -

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

May 25, 2025

Our salesperson was cordial, patient and friendly. She took the time to help us to understand some of the latest technology. More

by BJFITZ11
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Barrett
May 25, 2025 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

May 25, 2025

Never tell me they have coupons available I have to bring to their attention, when they quote charge. Think is a money grabber More

by KDILLON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of above
May 25, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

May 22, 2025

Friendly helpful staff. Very knowledgeable and cooperative in giving advice about maintaining car care. I will recommend dealership to others having a Honda vehicle More

by pattieboo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Iandoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

May 22, 2025

Very pleasant efficient. Moved me through the issues quickly. Kept me updated through out the process More

by BERNNADDLY199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

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