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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews
Call Service Center (866) 906-6238

1,191 Reviews of DCH Kay Honda - Service Center

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May 05, 2024

Always enjoy coming to Kay Honda for servicing my car . In fact this is the 2nd trip (1st with Odyssey and now Accord) in the last several months. I like been able to wait for the car while having a few cu More

by Carhonda, Will888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 05, 2024

They service team was great. I was very pleased with Mark Clifton has been a GODSEND! More

by MCLIFTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Clifton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience! Ken Kallok Service Director

May 06, 2024 -

MCLIFTON0 responded

Thank you Ken! Your team was amazing and grateful for your attention to the customer

May 04, 2024

I was happy with everything about this dealership. It was my first experience with Honda More

by JCARDELFE
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 04, 2024

Your service department side was fine but your administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never wor More

by Manjit singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Radice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Brodbeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Clifton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lyttle, Carlos Acosta, Maricela Oliveras, MaryJean Gonzalez
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May 09, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, Manjit, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

May 04, 2024

I would highly recommend Kay Honda Their service dept is very nice to deal with and take great care of my Honda More

by ABRUNTON112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Ken Kallok Service Director

May 04, 2024

Bought my Honda from. Kay Honda, all of my car's service is performed by Kay Honda. E xceptional Dealership..... More

by jerseysure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
Report | Print
May 05, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

May 04, 2024

Fixed problem. Very helpful. Service rep very knowledgeable. DCH Honda always takes my car in and returns it in a timely fashion More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

DCH Kay Honda responded

Ed, Thank you! Mickey and your team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 04, 2024

Excellent service. Everything was caring and professional. The service staff was spot on with the costs and time to complete the service. More

by TDUNFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
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May 06, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 03, 2024

The wait time was the fastest of any dealer I had my car serviced at. Their updated online update messaging lets you know the progress of the service. The dealer representatives were very friendly. More

by riga050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service managers name
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May 05, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

May 03, 2024

The technician took time to diagnose my problem and solved satisfactorily. I was informed every steps along the way. More

by Roy Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

DCH Kay Honda responded

Roy, Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

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