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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,198 Reviews
Call Service Center (866) 906-6238

1,198 Reviews of DCH Kay Honda - Service Center

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April 25, 2024

The team was incredibly helpful throughout the entire process! Definitely would use them again for future purchases! More

by MURPHY.ANNA16
Recommend Dealer
Yes
Employees Worked With
Corey & Na'ai, Carlos Acosta
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Apr 26, 2024 -

DCH Kay Honda responded

Thank you, Anna, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Ken Kallok Service Director

April 25, 2024

Good work done in a timely fashion with good communication by service person who was efficient and considerate. More

by GARY.SIKORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

DCH Kay Honda responded

Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 25, 2024

It’s clean, employees are very helpful. Easy to schedule service. Variety of drinks. Vending machine More

by CROSS1M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

April 25, 2024

Staff was really nice to work with. However 3 hours for a oil change and light bulb is not right. The long wait was that the shop had no oil for my car and had to order it local. Also w More

by SWHITEHEAD_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Bryce
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Apr 29, 2024 -

DCH Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Kallok Service Director

April 24, 2024

Expensive but they did a good job. Repair cost more than car worth. Thanks for taking rock out of caliper More

by richardomalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

DCH Kay Honda responded

Thank you, Richard! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

April 24, 2024

Good service center . Been coming here since 1987. Even if I didn’t buy my car there More

by IMCFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 22, 2024

The service department was great and the service was quick and easy. Very helpful with questions I had. More

by DLEGG1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 22, 2024

They where great when we had problems with my civic hybrid squirrel ate the wire etc x2 in week they sent my husband video and explained thing to him hit it fixed with in couple days thanks More

by jaycaputo389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jay, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 22, 2024

Professional service at a fair price. Very clean facility and great customer service. Wait time was on the mark. More

by jim.fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
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Apr 22, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Jim, and we hope to see you again! Ken Kallok Service Director

April 21, 2024

Tiffany Wessel was great thank you ! Very kind and personable. Thank you thank you.thank you More

by huda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with Tiffany and our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

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