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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews

1,277 Reviews of DCH Kay Honda - Service Center

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April 10, 2024

I trust no one with my car. I’m happy with the services, and will continue to use them. More

by mdaniels732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that Mickey had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 09, 2024

Very Nice And Pleasant Ppl Love them Ai Dch Honda Dealer in Eatontown,nj they are the best ever‼️‼️‼️‼️ More

by ANGELALITTLEROBINSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 09, 2024

As always Tiffany is the best service advisor. She’s always so helpful and so kind and I’m not sitting around all day waiting for answers. I’ll only ever service my car here More

by alyssiarodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny K
Apr 10, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 09, 2024

I don't know why they are asking me for a review when my car (a certified pre-owned vehicle) is back for the fourth time with the same issue that they still have not properly fixed. I'm assuming at this poi More

by beccacarrlson378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Raymond
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

April 09, 2024

I am so thankful for the the prompt and efficient service I received. And the customer service, especially the kindness, is everything to me. Thank you! More

by nora1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Biello, Maricela Oliveras
Apr 10, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 09, 2024

Much quicker job than I had expected. Justin is extremely thorough, updating throughout your stay as to what is currently being done, what the next steps are, and what my options are. I r More

by Safari Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Justin here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 09, 2024

Always great customer service at Kay Honda! Very accommodating and helpful staff. I have had my Honda accord serviced there for thirteen years and have always had a positive experience! More

by YOLI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Devlin
Apr 10, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 09, 2024

Very smooth and wait time wasn’t as long as I was told which made this mama very bappy More

by NFIELDS317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there name
Apr 10, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 09, 2024

Completed the work in a professional fashion. Took a bit longer than expected but waiting room isnt too bad More

by szink9571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
Apr 10, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 09, 2024

Very trustable dealership their service department is dependable. I won’t take my car anywhere else! More

by MCALLISTERMACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

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