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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,461 Reviews
Call Service Center (866) 906-6238

1,461 Reviews of DCH Kay Honda - Service Center

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August 24, 2025

Came and explained what needed to be serviced. Didn’t make me make a decision based on the movie that was sent to my phone. More

by PHYLLIS.A.SCHRODER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carp
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Aug 24, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

August 23, 2025

Great service department. Ordered replacement parts promptly and resolved the issues. Mickey was very helpful and kept me updated on the progress. Thank you. More

by TSOF224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

August 23, 2025

Thank you for the professional service! I will definitely bring my car back next time. The staff was amazing! More

by Swimfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2025 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

August 23, 2025

Excellent service rep, Justin, in handling my service experience. Anthony the tech was extremely helpful in resolving my issues. Obviously, good Service Management from the top on down. More

by rpmat48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kallok
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Aug 23, 2025 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

August 22, 2025

They had car for 20 days and could not solve problem I am very frustrated More

by mdkaroly
Recommend Dealer
No
Employees Worked With
Bill Carp who was excellent, but problem not resolved
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Aug 26, 2025 -

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

August 22, 2025

Very professional. Got back to me in a timely manner and fixed the problem under warranty. More

by donnamsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

August 21, 2025

I have been dealing with this dealership for 20 years and haven't been dissappointed More

by vinnernj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

August 21, 2025

Tiffany was great. Very helpful with communication and helping with my time pf pick up and drop off. More

by johnrickard059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

August 21, 2025

Very customer oriented, they go out of their way to take care of your needs! More

by DMSHOPPE
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

August 20, 2025

Time will tell how correctly everything was done. I am a long,long time Honda customer, from when the first motorcycles came to Southern California. I just moved hear and expect the excellence I have More

by Voytek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

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