1,361 Reviews of DCH Kay Honda - Service Center
Casy was helpful and professional in helping me with a repair. She spoke with her manager regarding a warranty issue and she was able to take care of me. repair. She spoke with her manager regarding a warranty issue and she was able to take care of me. More
Had my car serviced 7/7/25. Macey Mcallister was my service advisor. It was a very busy day but Macey got me out in 2 hrs, not bad. This was my first time with Macey. I she's th Macey Mcallister was my service advisor. It was a very busy day but Macey got me out in 2 hrs, not bad. This was my first time with Macey. I she's there next time. Very friendly and kept me informed. More
Tiffany was great as usually. Answered all my question and concerns. Best of all, the car was finished before it was promised. Answered all my question and concerns. Best of all, the car was finished before it was promised. More
Very easy and excellent service with my extended warranty I would highly recommend .Justin was very helpful I would highly recommend .Justin was very helpful More
First visit I waited 3 hrs to find out that the part had to be ordered. Then I was told your marching pu my new car alignment is off. The 2nd time I went to get the rearview mirror replaced for a 2nd time. to be ordered. Then I was told your marching pu my new car alignment is off. The 2nd time I went to get the rearview mirror replaced for a 2nd time. They never adjusted my oil change so now the light is coming on for maintenance again. If this isn’t enough for a brand new car. I was promised free oil changes for the life of the lease. No one recorded that. So when I sw the financial advisor. He gave me 4 oil changes for the 3 yr lease. Not acceptable More
I am very happy taking my car to Honda. I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything I also enjoy the quiet time there as im always so busy. They have coffee, tea and snacks if youre going to be there a while. They explain everything thoroughly so that you know what had to be done. Then they do their 15 point check and you find out what else your car needs at the time or in the near future. Everyone is friendly. A Honday can get up to 300,000 miles as long as you take care of it! More
It was great I had a time of my life the people the are great Tiffany Is The Best great Tiffany Is The Best More
They've improved greatly on wait time. Cut back from a 2 hour wait, to a one hour wait Cut back from a 2 hour wait, to a one hour wait More
1st time waited 3 hrs and left with no rearview mirror which isn't legal to drive like that. They had to order the part I should have been given a rental car which isn't legal to drive like that. They had to order the part I should have been given a rental car More
Everyone at DCH Kay Honda had always been accommodating, patient and realiable. Always been happy with the service they provide. They let you know the cost first and keep you posted on the activity of the v patient and realiable. Always been happy with the service they provide. They let you know the cost first and keep you posted on the activity of the vehicle. More