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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,393 Reviews
Call Service Center (866) 906-6238

1,393 Reviews of DCH Kay Honda - Service Center

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January 24, 2022

I have always received excellent service here, beginning with the purchase of the car. I fully trust the service department and agents and appreciate your standards. I will be back. More

by tomlewis11
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

DCH Kay Honda responded

Hi Tom, I'm pleased to hear our team has always provided you with excellent service. It has been a pleasure having you as a customer here at DCH Kay Honda and we look forward to providing you with this same great level of care during all your future visits.

January 22, 2022

Provided great feedback & follow up. Very prompt service. Provided detail information on parts that needed to be ordered. More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob & Max
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Jan 24, 2022 -

DCH Kay Honda responded

Hi KT, thank you for this short and sweet review of our team here at DCH Kay Honda. We are happy to know our service team provided you with a prompt, communicative and informative experience. Should any future maintenance needs arise please don't hesitate to reach out!

January 22, 2022

I purposely want to thank Carl Brodbeck for his exception service in going beyond to help me with my car I will only trust DCH Kay Honda with my car Thanks again More

by rosebude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brodbeck
Report | Print
Jan 24, 2022 -

DCH Kay Honda responded

Hi Rose, our team couldn't be happier to learn we have earned your trust. We truly appreciate you taking the time to share your experience with our team member, Carl, and we look forward to your next visit with us here at DCH Kay Honda.

January 19, 2022

Excellant service department. Andrew is very friendly and professional. This was the 2nd time he helped me. He was always keeping me informed of what was going on with my car. Very happy customer. More

by ovelitschkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
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Jan 19, 2022 -

DCH Kay Honda responded

Hello, thank you for choosing our team here at DCH Kay Honda to help with your vehicles service needs. I'm happy to know Andrew was able to keep you updated throughout your appointment and that you are happy with the level of care provided by our team. Until your next visit, enjoy the road ahead!

January 19, 2022

Everyone was kind, courteous, and professional. The Everyone was kind, courteous, and professional. The service advisor explained all my options and any discounts available. More

by cmezzina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

DCH Kay Honda responded

Hello, I'm happy to learn our team took the time to explain your vehicles service in detail and ensure you were aware of the discounts available to you. We look forward to continuing to provide you with kind, courteous, and professional service during future visits. Until then, enjoy the road ahead.

January 18, 2022

Max was friendly and took care of me immediately! The wait was not too bad. More

by ERIN REARDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
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Jan 19, 2022 -

DCH Kay Honda responded

Hi Erin, I'm pleased to know your wait time for service wasn't long and would like to thank you for your recognition of our team member, Max. If there is anything we can help with in the future, please don't hesitate to reach out.

January 18, 2022

Great Service, Polite, Professional, All Around Excellent Experience!! Highly Recommend this dealership for all your Honda needs!! More

by Percy Creaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yendri Badilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret S, Perry W, Andrew Fernandez
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Jan 19, 2022 -

DCH Kay Honda responded

Hello, our team here at DCH Kay Honda is happy to provide polite, professional, and all around excellent customer and vehicle care, and we would like to thank you for sharing this excellent recommendation following your recent service visit. Until next time, drive safe.

January 18, 2022

The service staff is always professional and nice. I Definitely suggest servicing your car here. More

by asherwood313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

DCH Kay Honda responded

Hi Asher, thank you for recommending our service department! It is always our goal to provide customers with quality maintenance and we are pleased to know you believe we have achieved this.

January 18, 2022

The process was both simple and convenient. Scheduling was easy and the staff were very helpful. More

by john.okane2013
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fernandez
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Jan 18, 2022 -

DCH Kay Honda responded

Hi John, thank you for scheduling your service appointment here at DCH Kay Honda. We are pleased to hear our team provided you with a smooth and convenient visit, and we hope you will consider returning for any future maintenance needs.

January 18, 2022

Great service and wonderful skilled technicians and staff members. I was able to make an appointment that was convenient but of an urgent matter. This Honda is very accommodating and fixed my problem and fo More

by Edna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

DCH Kay Honda responded

Hi Edna, thank you for taking the time to share your experience with Tiffany and the the rest of our team here at DCH Kay Honda. Is a great to hear we have earned your trust and we look forward to continuing to service your vehicles in the future.

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