DCH Kay Honda - Service Center

Amazing! I am not the type to write reviews but I definitely had to do this one! This was not my first time purchasing a car from DCH Kay Honda and both of my I am not the type to write reviews but I definitely had to do this one! This was not my first time purchasing a car from DCH Kay Honda and both of my experiences were phenomenal. This time around I received Alyssia as my sales rep and boy was she amazing! I went there to just simply discuss options on my car that was coming to the end of its lease and I ended up driving off the lot with a brand new car sooner than expected. She will NOT bullsh.. you like others do at other dealerships. She's very realistic and is very honest and will work with you to get whatever it is that you want. Of course with the help from Dennis - manager, Ray - finance & Tyler - service, my experience couldn't have been more great! I wasn't sitting there waiting around all day either, being able to contact Alyssia in advance she already had contracts, the car and everything else ready to go so it was smooth sailing! Couple days later, she was able to also put my cousin in the car of his choice! I've been to other Honda dealerships and they just weren't able to make it work for me but from the grace of god DCH in Eatontown is able to make it work EVERYTIME! Oh, cant forget to talk about their customer service - everybody is so friendly & they even offer you refreshments! I have no complaints :) Thank you! More

Kay Honda service staff are polite with courtesy, listen to client and take good care of the car. Waiting room is comfortable and clean. Thanks. to client and take good care of the car. Waiting room is comfortable and clean. Thanks. More

Staff is extremely pleasant and knowledgeable and assuring me of quality service. I feel all the service personnel is completely competent. Great job thanks again. assuring me of quality service. I feel all the service personnel is completely competent. Great job thanks again. More

100 % satisfaction Not different than other visits to the dealership. All exceptional excellent---includes all staff, the climate in place, neatness, atmosphere---even Not different than other visits to the dealership. All exceptional excellent---includes all staff, the climate in place, neatness, atmosphere---even the mechanic who stepped out to explain service needed. More

Mickey was very helpful and was able to explain everything that was wrong with my car in detail and the car was ready when promised. everything that was wrong with my car in detail and the car was ready when promised. More

Always Excellent Service! I have been taking my Honda Accord to DCH Kay Honda in Eatontown for many years and have Always been extremely satisfied. Mickey is my service rep an I have been taking my Honda Accord to DCH Kay Honda in Eatontown for many years and have Always been extremely satisfied. Mickey is my service rep and his knowledge and experience is something I value and trust. More

Went in for oil change and tire rotation and always receive great service. Service noticed issue with my rear breaks and took care of me- all issue under warranty. Big thanks to Mickey Hughes who provi receive great service. Service noticed issue with my rear breaks and took care of me- all issue under warranty. Big thanks to Mickey Hughes who provided superb customer service. More

Service is always exceptional and Joe is always super helpful and friendly! Honest and knowledgible -- wouldn't go anywhere else with my Honda. Highly Recommended! helpful and friendly! Honest and knowledgible -- wouldn't go anywhere else with my Honda. Highly Recommended! More

DCH Honda Service Dept. Efficient The service department at this dealership is efficient and organized.. Max (Carl) is courteous and displays common sense in assessing what really need The service department at this dealership is efficient and organized.. Max (Carl) is courteous and displays common sense in assessing what really needs to be done right away from what can wait a bit. The waiting area continues to be well-maintained and comfortable. More

Seamless Service Experience The service experience was seamless and completed within the estimated time. The service rep, Amber Bonilla, was friendly and handled everything well. The service experience was seamless and completed within the estimated time. The service rep, Amber Bonilla, was friendly and handled everything well. The waiting lounge was comfortable. More