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DCH Paramus Honda
Paramus, NJ
5,300 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,300 reviews
May 23, 2025
STAY AWAY – Certified Pre-Owned Vehicle Sold With Major Safety Issues I purchased a Certified Pre-Owned 2021 Honda Pilot from DCH Paramus Honda in August 2023. Since then, I’ve discovered two extremely Safety Issues I purchased a Certified Pre-Owned 2021 Honda Pilot from DCH Paramus Honda in August 2023. Since then, I’ve discovered two extremely concerning issues that raise serious questions about the dealership’s inspection and certification process: Missing Subframe Bolts – Shortly after purchase, my mechanic found that critical subframe bolts were completely missing from the vehicle’s front end. This could have been catastrophic. We were driving our infant son in this car, believing it to be safe. I paid out-of-pocket to have the bolts replaced — something that should never have happened with a Certified vehicle. Undisclosed Aftermarket Wiring – In February 2025, the vehicle suddenly lost acceleration and threw multiple system errors (VSA, EPS, Adaptive Cruise, etc.). A different Honda dealership diagnosed the issue as a short caused by aftermarket lights installed before I purchased the vehicle. I was again forced to cover the repair cost, despite this being a CPO sale. I’ve reached out to the dealership multiple times over several months — calls, emails, voicemails — with limited or no follow-up. No one has provided the CPO inspection paperwork, explained how these issues passed certification, or taken accountability. My wife no longer feels safe in the vehicle, and we’ve stopped putting a child seat in it. This experience has been deeply disappointing and has shaken our trust in Honda’s CPO program. I strongly urge other families to think twice before purchasing from this dealership. More
by jbellissimo
Employees Worked With
May 22, 2025
Christian was extremely helpful, he made my wife and me feel comfortable, respected, and heard. He took the time to walk us through the process and never made us feel like we were pressured. We hope to wor feel comfortable, respected, and heard. He took the time to walk us through the process and never made us feel like we were pressured. We hope to work with him in the future. More
by Al
May 22, 2025
just now New Mr. Manny Muheidat was the best! He worked with us for 3 and a half hours to ensure we walked out with a car that same day. The service, the kindness, th Manny Muheidat was the best! He worked with us for 3 and a half hours to ensure we walked out with a car that same day. The service, the kindness, the knowledge...He was amazing! He listened and also related on a personal level and that in itself, told us he was a true human being. Thank you so much, DCH Paramus and please make sure Manny receives the recognition he deserves! More
by KellG
May 21, 2025
Entire Team was honest from the first Internet text to final sale. Duverney was excellent and attentive to all details. After giving Cindy the Internet Manager my email and phone number she gave me a pr final sale. Duverney was excellent and attentive to all details. After giving Cindy the Internet Manager my email and phone number she gave me a price over the Internet, which many other dealers refused to do. More
by susan.banks08
May 17, 2025
Frank is very professional and very knowledgeable. He never disappoints to diagnose problems correctly and in a timely fashion. I’d recommend this dealership and service department to anyone looking f He never disappoints to diagnose problems correctly and in a timely fashion. I’d recommend this dealership and service department to anyone looking for top notch quality. All around great experience. I love this place.. More
by goompster
Employees Worked With
May 14, 2025
I started the conversation online with Cindy Espinosa one of their internet account managers and she was extremely responsive and helpful. She was able to connect me with Duveryney Villalobos one of their Ho of their internet account managers and she was extremely responsive and helpful. She was able to connect me with Duveryney Villalobos one of their Honda Product Specialist who made the experience even better in person. I personally have not had a car shopping experience at a dealership go so well before. The staff was polite and friendly, answered all my questions, and I walked away with a brand new 2025 Honda CRV Hybrid Sport Touring. They've definitely earned our business in the future should we need anything else. More
by jsreyes0305
May 13, 2025
Hands down one of the best dealerships I ever dealt. Our saleperson Leslie was Super friendly, patient, respectful and just truly a wonderful person overall. Thank you Leslie for making our shopping exp Our saleperson Leslie was Super friendly, patient, respectful and just truly a wonderful person overall. Thank you Leslie for making our shopping experience one of a kind!! More
by Mrozsalyi
May 13, 2025
Brandon helped make the process easy and the negotiation as painless as possible when purchasing a new vehicle. as painless as possible when purchasing a new vehicle. More
by Mark
May 12, 2025
My overall experience with DCH Paramus Honda was amazing. Duverney Villalobos was my salesperson that helped and made me a good deal. Kuddos to DCH Paramus Honda Team Duverney Villalobos was my salesperson that helped and made me a good deal. Kuddos to DCH Paramus Honda Team More
by Gerald
May 12, 2025
Salesperson was very cooperative, well informed, and did not rush or pressure us. We were given many alternatives of available stock, with comments and suggestions pro, and con not rush or pressure us. We were given many alternatives of available stock, with comments and suggestions pro, and con More
by kevkge
