Back

DCH Paramus Honda

Paramus, NJ

4.8
5,441 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
Contact Dealership

120 NJ-4

Paramus, NJ

07652

Directions

By Type

Showing 5,441 reviews

February 01, 2019

Adolfo Marte saves the day!!!! On my journey of getting a new lease which wasn’t such a great one to begin with. . . until I got to DCH paramus honda where I spoke to Adolfo Marte. More

by leslielanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
Feb 01, 2019 -

DCH Paramus Honda responded

Leslie, thank you for the five-star review! It is a pleasure to hear that you had a great experience here at our dealership with the assistance of Adolfo. Thank you for the kind recommendation and we look forward to servicing you again!

February 01, 2019

Adolfo Marte tan querido un amor de persona! En realidad estoy muy agradecida con Adolfo Marte es todo un caballero! Muy paciente y muy esplicito. DCH Paramus Honda debe conservar y apreciar a v More

by jasminherrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
Feb 01, 2019 -

DCH Paramus Honda responded

Gracias por la gran reseña, Jazmín. Nos alegra saber que Adolfo le proporcionó una gran experiencia. ¡Esperamos verte nuevamente en el futuro!

February 01, 2019

low ball offers to bait you to come in they dont honor what they say. their online person Lisa Williams sent an email that they have a guaranteed price match. she saw the price i was quoted More

by karlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

DCH Paramus Honda responded

Thanks for the feedback Sonia Agrawal. We are sorry that we were unable to earn your business. I assure you that we don’t get paid by the hour so there is no reason to waste anyone’s time as that would only waste ours as well. It is always our intention to help finalize a transaction. Yes we have a match or beat price policy, however most other dealerships have a lot of fine print and hidden fees that raise their initial quote considerably, which I am confident you found out when you arrived at the other place. We only operate with integrity and transparency and do not have hidden fees. Congratulations on your purchase. Let me know if you have any questions about your new Honda, I see that you live close by and I would be happy to visit your home to help explain and offer service coupons. Thank you, Jason

Feb 01, 2019 -

karlo responded

that is what i told Harold to not waste his time and our time. we asked him if he can match the price or not. He did not answer the question, instead he keep making us wait and he will consult with the manager. He said the same thing as what you are saying. That other dealers have hidden fees. But is not true. we went straight to paul miller with their quote and whatever was in the email was honored. literally 2 minutes and the deal was finalized.

February 01, 2019

Great experience! We worked with Adolfo for several weeks while we decided on the vehicle we wanted to purchase. He helped us throughout the process and we ended up goi More

by Deaniebaby111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
Feb 01, 2019 -

DCH Paramus Honda responded

Deanie, thank you for the 5-star review! Wear are glad to hear that Adolfo was helpful during the process of purchasing your Pre-Owned Pilot! We look forward to seeing you again!

January 31, 2019

Excellent Service Our experience at DCH Paramus Honda was excellent as usual. We wouldn't shop anywhere else. Our salesperson Abel Fermin was courteous, fast, and saved More

by kathydedrama19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

DCH Paramus Honda responded

Kathy, thank you for the five-star review! We are happy to hear that Abel provided you with a wonderful experience during your visit. It is a pleasure to hear that he was courteous, fast and gave you the best deal! We hope to see you again!

January 30, 2019

Super agradecida con DCH Y Adolfo Vine a comprarle un carro a mi hija recomendada por mi jefa a DCH Paramus Honda alguien le dijo a mi jefa que preguntáramos por Adolfo Marte , este Sr More

by adrianaguevara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
January 30, 2019

Best Experience EVER I was recommended by my mother's friend and she introduced us to Adolfo Marte. It was the best thing that could’ve happen to us! I’m VERY grateful an More

by Barbara gue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Marte
January 30, 2019

Excelente servicio, amabilidad y compromiso. Fue realmente una experiencia desde que uno entra al dealer y la alegría de sus funcionarios. con su amabilidad hacen que el auto que uno decidir com More

by JuanDHenao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Cozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael Yunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Cabrera
January 30, 2019

Excellent experience with Alex Bernabe! We just leased a Honda Accord from Alex Bernabe, at DCH in Paramus, NJ last week. He is a true professional. It is always a pleasure doing business More

by torresjenn70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2019

Satisfaction From the beginning to the end of my visit I was completely satisfied. My sales person right up to the young man Alex Ramos who have familiarized me w More

by Boobops6
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Alcantara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ramos
Jan 29, 2019 -

DCH Paramus Honda responded

Thank you for the great rating! We are glad to hear that from start to finish you had a wonderful experience at our dealership!

...
242
...