Back

DCH Paramus Honda - Service Center

Paramus, NJ

4.8
188 Reviews

188 Reviews of DCH Paramus Honda - Service Center

Sort by
September 27, 2019

Highly recommend I highly recommend DCH Paramus Honda whether you are looking to purchase a car or are in need of service. The staff are personable, knowledgeable and More

by michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
Sep 30, 2019 -

DCH Paramus Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

September 23, 2019

Excellent customer service I was very impressed with the customer service that I received. My service agent was very professional and explained in detail about the service of my More

by Bernie Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy (don’t recall her last name)
Sep 25, 2019 -

DCH Paramus Honda responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

September 15, 2019

Very Nasty & Unprofessional Service Department Second time seeking to obtain service of my vehicle which I purchased at this dealership. The first was two years ago when I scheduled break-pad and More

by Very Irate Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Her name is on my recorded conversation and her message to me.
Sep 16, 2019 -

DCH Paramus Honda responded

We apologize for the experience you had while visiting us. Please give us a call when you have a moment of time, we would like to further discuss the situation. (201) 426-4676

August 14, 2019

Service Department, attention to detail DCH Paramus Service Department, team effort, they went the extra mile to be sure the car repair was completed in a timely manner and everything was in More

by Andy2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chet Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Laga
Aug 15, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

August 13, 2019

Best service experience at a dealership I brought in my car for service and was fortunate enough to be assigned to Terrance Persaud. He made sure that my car was serviced as quickly and eff More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

April 15, 2019

Above and Beyond Harold is patient and kind. He really took the time to help me out and made sure that I was ok. I thought that there was something wrong with my wheel More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

DCH Paramus Honda responded

Patricia, thank you for taking the time to share your five-star review with us! It is a pleasure to hear that Harold was patient and kind and helped you throughout your entire process. We are more than glad that he was able to find you a solution to your issue, quickly!

April 12, 2019

Thank you I had a great experience each time I come inside of Honda it’s always great customer service . Dennis is the best and I’m loving my new car. More

by pinkmoneybags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! It is a pleasure to hear that you have a great experience each time you visit our dealership. We are glad to hear that you are loving your new vehicle, we will see you again soon!

March 15, 2019

Excellent service The service was excellent as always. Kathy was very helpful explaining what was need for the car and what should be done. The waiting room is very cu More

by skturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy was excellent. Explained everything and very customer friendly.
Mar 15, 2019 -

DCH Paramus Honda responded

Thank you for the five-star review! We are glad to know that Kathy was helpful in explaining what was necessary for your vehicle's service! We look forward to serving you again soon.

February 09, 2019

Great place good job experience people will be back Kathy she was great she understand a lot about customer services I was happy satisfied Kathy did an excellent job great Kathy 👍👍👍👍👍I am h More

by donaldleslie43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
Feb 11, 2019 -

DCH Paramus Honda responded

Donald, thank you for the 5-star rating! We are happy to hear that Kathy provide you with a wonderful experience!

February 02, 2019

Service DCH Honda service department is the best Natasha Nedd our service advisor is the reason I ended up continuing my business with dch Honda. She provides More

by achristo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Graciano
Feb 04, 2019 -

DCH Paramus Honda responded

Thank you for the great review! It is great to hear that our service department provided you with an outstanding experience. We will be happy to service here again!

...
9
...