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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,755 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,755 reviews

February 09, 2018

Recall Service Brought my 2009 Tacoma in for recall check of the frame. Kathleen Crosbie handled my initial servive. She explained the process completely and made t More

by RNORCROSS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for leaving us a review. We'll let Kathleen and Ben know how much you appreciated your time with them. See you next time.

February 09, 2018

Toyota 2013 Sienna Work-up Excellent service provided with follow-up, courtesy and care. Kathleen Crosbie and Ben Carlson did their absolute best to take care of a few issues More

by Ed Mullaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about our staff. Kathleen and Ben are strong employees that are dedicated to quality service for all our employees. We are proud to have earned your recommendation.

February 09, 2018

Oil change The prices are reasonable and I don’t feel like they are trying to sell me something I don’t need. The staff is very knowledgeable and friendly and th More

by bobbyshew712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the five stars. We pride ourselves on making sure our customers feel comfortable when they walk through our doors. It will be a pleasure to serve you again in the future.

February 09, 2018

Regular service My service rep is evin. Very professional and courteous the wait time is reasonable and comfortable. I find that I actually don’t mind bringing my c More

by CWNORTHEAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

We are glad to hear that you enjoyed working with Evin during your last service. Thanks for the five stars!

February 09, 2018

Service Everything taken care of quickly and thoroughly. Service was friendly and knowledgeable. Made the appointment and was ready for me when I arrived. Got More

by jbortle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

We are proud to have provided you quick and easy service. See you next time.

February 09, 2018

Service was excellent When I arrived at Toyota I was taken right in. All paperwork was ready to go. Service adviser Josephine Nikolla was friendly and informative. It More

by maryj425mjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

We strive to provide quality and speedy service. We are glad to hear that you enjoyed your time with us. We'll let Josephine you appreciated working with her. See you again next time.

February 08, 2018

Annual state inspection. Professional and friendly service. State auto inspection complete quickly free of charge as promised in sales contract when auto was purchased. As u More

by becitinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
February 08, 2018

Friendly Service Professional and friendly service. State auto inspection complete quickly free of charge as promised in sales contract when auto was purchased. As usu More

by larry316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Feb 08, 2018 -

DCH Wappingers Falls Toyota responded

Larry, thanks for the awesome review!

February 08, 2018

5K service Called and got an appointment same day. Check-in was quick, service performed in the time frame they quoted. Waiting area was clean and comfortable. More

by pruntytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Feb 08, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the 5-star review, I'm so glad your experience with us was quick and easy!

February 08, 2018

Best dealership/ service I have used. DCH is by far the best dealer and service center that I have used. Every person there is friendly and knowledgeable. If someone did not have an answer More

by f.rocco86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Allison Croshier
Feb 09, 2018 -

DCH Wappingers Falls Toyota responded

Wow! Thanks for the excellent review of DCH Wappingers Falls. We are so proud that your experiences with us have been the best of any dealership. Hope to see you soon!

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