
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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A GREAT BUY I went to DCH Wappingers Falls to buy my second car because everyone there are very friendly. I traded my corolla and received a fair value for it. T I went to DCH Wappingers Falls to buy my second car because everyone there are very friendly. I traded my corolla and received a fair value for it. The dealer i dealt with Michael Steinke explained everything i needed to know about my new Rave 4. Both Mr. Steinke and his supervisor Robert Schaeffer were both very professional and catered to my needs More
Releasing another Highlander I dealt with Chris Heimink and his boss Robert Schaeffer and both were very helpful and also came through with the color car I wanted. When I arrived I dealt with Chris Heimink and his boss Robert Schaeffer and both were very helpful and also came through with the color car I wanted. When I arrived to pickup my car everything was ready and I spent about 45 minutes total from the time I walked in until I drove off with my car. Overall very happy with my purchase. More
Excellent service Salesman Chris was great, down to earth and not pushy at all. He was able to address any concerns I had and explained many of the features of the car Salesman Chris was great, down to earth and not pushy at all. He was able to address any concerns I had and explained many of the features of the car I was looking at. Their finance guy, Terry, was awesome. He must have gone into beast mode and negotiated a great rate for me. This was my third time shopping at a car dealership and so far DCH Wappingers has been the best experience I've had. More
Pleasure Start to Finish I wanted a RAV4 Limited Hybrid with specific options and accessories. DCH Wappingers Falls did not have a car that had everything I wanted. The sale I wanted a RAV4 Limited Hybrid with specific options and accessories. DCH Wappingers Falls did not have a car that had everything I wanted. The sales manager Daryl went to work and in 3 days had located the car for me. In the meantime, my Sales Consultant Anthony took all my information and notified my insurance company and did what was necessary to transfer my license plates, and talked to Terry in the Credit Department for my loan. From start to finish this was not what I thought would be the typical car buying experience as it had been in the past, it was 1000 times better. The whole car buying experience start to finish buying my car was an absolute pleasure. I would definitely recommend DCH Wappingers Falls Toyota!!!!! More
Excellent Experience Knowledgeable and friendly staff, from greeter to manager. Everyone made sure I was always informed on the steps throughout the sales process. Micha Knowledgeable and friendly staff, from greeter to manager. Everyone made sure I was always informed on the steps throughout the sales process. Michael was a great sales person with patience and attention to detail. I would certainly recommend DCH Wappingers Falls and will be back in the future. More
Great sales experience Chris was extremely helpful to us and gave us a lot of his time and effort. He answered any of our questions. We did not know what car we wanted to pu Chris was extremely helpful to us and gave us a lot of his time and effort. He answered any of our questions. We did not know what car we wanted to purchase when we went to see him and let us see and test drive the various vehicles we were interested in. Chris did not make us feel pressured or rushed to buy which made the process much more pleasant. He was responsive to all of our emails and questions and worked extremely hard to get us a great deal. More
Great team and great service! I had visited DCH Toyota and dealt with Michael Newsham back in October of 2016. I was looking to get into a newer Tundra that was still in my budget. I had visited DCH Toyota and dealt with Michael Newsham back in October of 2016. I was looking to get into a newer Tundra that was still in my budget. Michael was able to help me find the exact truck I was looking for AND in my price range. He did everything he said he would do for me. The new model had more functions and he walked me through them all. Excellent follow up and assistance. I was even there with my 4 year old son and Michael kept him engaged with some drinks and cookies. If you are looking for a vehicle go in and ask for Michael. More
Bait and Switch dealer. I have been looking for a new 2017 Tacoma. After hours of searching, reading, and comparing the models and the prices on the internet, I went to sever I have been looking for a new 2017 Tacoma. After hours of searching, reading, and comparing the models and the prices on the internet, I went to several local dealers and spoke to the salesman. I finally decided to purchase the Limited edition from DCH Wappingers Falls. I talked to Jessica Russ, the Internet Clint Care Specialist of CDH Wappingers Fall Toyota on the phone. We discussed about the different trucks models and prices, I got this email from Jessica DCH Wappingers Falls Toyota DCH Auto Group New Cars Pre-Owned Specials Financing Service & Parts DCH Auto Group DCH Auto Group Hello Don, This is Jessica Russ, your Internet Client Care Specialist, from DCH Wappingers Falls Toyota. After we spoke, I tried to contact you back on your house# (---)------- a few times; regarding your request for our best price on the 2017 Tacoma. Since I was unsuccessful in reaching you via phone, I wanted to send you a quick email with the information since I will be out of the office Sunday-Monday. I will be returning back to the office on Tuesday, January 3rd @ 9am. If you decide while I am out, that you want to do the deal with our dealership, please contact my Internet Manager, Ernest Forcello, directly @ (845)296-4243 (x5152). I have the following vehicles available IN-STOCK for you to choose from: VEHICLE OF INTEREST: 2017 Toyota Tacoma V6 4x4 Double Cab Limited -OPTION 1.) STOCK#WT7S146- Silver Sky Metallic exterior w/ Hickory interior (MSRP $42,322.00 - Additional DCH Savings $2,267.00 = ONLINE HASSLE FREE PRICE $40,055.00*) -OPTION 2.) STOCK#WT70421- Magnetic Gray Metallic exterior w/ Hickory interior (MSRP $42,307.00 - Additional DCH Savings $2,283.00 = ONLINE HASSLE FREE PRICE $40,024.00*) My Internet Manager has agreed to match Newburgh Toyota's best price for (1) of the above IN-STOCK UNITS ONLY @ INVOICE PRICE $38,000.00* (*Price EXCLUDES Sales Tax, M/V & Reg. & Doc fees) We hope for the opportunity to be able to perform an on-site Trade Appraisal of your 1998 Toyota Avalon w/ 202,000 miles; to see what the highest value would be on a trade-in! By scheduling an appointment for a trade appraisal, it's a great possibility of providing you with even more of an additional savings; that you can then use as money towards your New Tacoma! WE ARE STILL OPEN ON NEW YEAR'S DAY, this Sunday, from 11AM-5PM ! ~ **All Pricing & Factory Incentive Offers/Rebates will EXPIRE on Monday, January 2, 2017!** We are open 7 days a week for your shopping convenience, with late extended weeknight hours! MONDAY-THURSDAY 9AM-8PM, FRIDAY-SATURDAY 9AM-6PM & SUNDAY 11AM-5PM We look forward to earning your continued & valued business with DCH Wappingers Falls Toyota !~ Have a wonderful & safe HAPPY NEW YEAR! Best Regards, Jessica Russ Internet Client Care Specialist (845)296-4244 (DIRECT LINE) jruss@dchwappingerstoyota.com Today, I went to DCH thinking that I will get the best deal for the car that I was looking for. To my disappointment, the manager at the dealer today did not honor the price in the email between me and Jessica. He disregard the email, saying that the $38,000 price was for another models, not the two cars that were listed as option 1 and 2 in the email. He also said that he could listen to the recorded conversation between me, the internet manager, and Jessica to prove me that I was wrong about the price. At that moment, I did not really care about the price of the car anymore. To me, the disappointment was greater than a couple thousands of dollars because I have been loyal to Toyota products for many years now, especially DCH Wappinger Falls Toyota. I bought my Toyota 4 Runner there before. What a waste of my time and effort. It is ashamed to have such a bait and switch dealer like DCH Wappinger Falls Toyota in the Hudson Valley!!!!!! More
December 22, 2016 (RAV4) I was helped by Micheal who was very knowledgeable on the car that I wanted which was the RAV4. He explained all of the features and answered all of m I was helped by Micheal who was very knowledgeable on the car that I wanted which was the RAV4. He explained all of the features and answered all of my questions. Terry who helped in the finance part of my purchase was also amazing, between the two of them the process was painless and fast. I could not have asked for two better salesman that didn't try to sway me beyond my means. They did exactly what I wanted, needed and went over what my expectations of them were. I appreciate you all and thank you to Daryl who is the General Manager that took the time out to wish me well and asking about experience with DCH Toyota. More
Expertise and efficiency Michael dealt with all my concerns, explaining all facets of the car more than adequately. with no pressure. It was my most enjoyable experience in bu Michael dealt with all my concerns, explaining all facets of the car more than adequately. with no pressure. It was my most enjoyable experience in buying a car.. More