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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,733 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,733 reviews
July 26, 2016
Purchase a new car Eric worked with my tight schedule to be available. He kept record of everything from past and for future visits so I could compare my options. I appr Eric worked with my tight schedule to be available. He kept record of everything from past and for future visits so I could compare my options. I appreciated how willing he was to go through all the details with me more than once and to explain terms I didn't understand. More
by HSandhau
Employees Worked With
Eric Lahl
July 12, 2016
Very kind and courteous We appreciated the kind way we were treated despite our extenuating circumstances. My husband is very ill and all of the persons we dealt with were v We appreciated the kind way we were treated despite our extenuating circumstances. My husband is very ill and all of the persons we dealt with were very sympathetic by helping us find a car suitable for our needs and within our financial means. More
by Gottagettacar
Employees Worked With
Nick the finance manager, Chris Heimink
June 25, 2016
Toyota Rav 4 Walked in to buy a 2016 Rav4 in Red..walked out with one.. Nice deal.. Nice car.. Chris Heimink helped us with that, Friendly not pushy at all... Quic Walked in to buy a 2016 Rav4 in Red..walked out with one.. Nice deal.. Nice car.. Chris Heimink helped us with that, Friendly not pushy at all... Quick buy. More
by Newcar
Employees Worked With
Chris Heimink
June 06, 2016
DCH Wappingers Falls Toyota This is the third time we have dealt with this dealership when purchasing a vehicle & each time we go there they give you exceptional service. We have This is the third time we have dealt with this dealership when purchasing a vehicle & each time we go there they give you exceptional service. We have never had such a great experience as we have with them. They treat you with the utmost courtesy & respect. I would recommend them to all my friends & family. Our salesman Chris Heimink & Rob Schaffer who is the sales manager do an excellent job.We are very happy with them. More
by Robert Morales
Employees Worked With
Chris Heimink, salesman, & Rob Schaffer Sales Manager
May 17, 2016
Truly exceptional! From the time we walked into e dealer ship we were treated with courtesy. We were trading in two cars to get down to one new car. My husband had the i From the time we walked into e dealer ship we were treated with courtesy. We were trading in two cars to get down to one new car. My husband had the idea of replacing his 2001 with a new Avalon. However, we decided on a Camry instead. Our salesman,Chris was helpful and very patient with us. More
by Dot
Employees Worked With
Chris Heimink was the salesman and Terry the financial.
May 04, 2016
SALESMAN VERY CURTIOUS AND PATIENT. Chris Heimink truly Exceptional. Explained every question I had, a couple of times, if necessary. Would always seek him out when going to the Deal Chris Heimink truly Exceptional. Explained every question I had, a couple of times, if necessary. Would always seek him out when going to the Dealership. E. Orts More
by SUSYQ
Employees Worked With
Chris Heimink
April 24, 2016
Truly exceptional. I had my homework done before calling the dealership to check stock. At the dealership we were introduced to Chris Heimink to purchase a 2016 4 Runner I had my homework done before calling the dealership to check stock. At the dealership we were introduced to Chris Heimink to purchase a 2016 4 Runner and had a truly exceptional car buying experience! More
by 8454runner
Employees Worked With
Tracy Keese
April 18, 2016
Great Buying Experience I had been deliberating buying a car for awhile and went from Subaru to Toyota - realizing how practical the Prius would be for my situation. I'm glad I had been deliberating buying a car for awhile and went from Subaru to Toyota - realizing how practical the Prius would be for my situation. I'm glad I went here to check out the 2014 Prius they had in stock. I met with Chris Heimink who was very friendly and understanding of my circumstances. I had gone in thinking I was going to buy a car but went with a lease instead - a decision I feel more comfortable with. He was flexible in determining the terms of my lease and was patient while I made my decision which I greatly appreciated. I've been to many dealerships and the costumer service here has surpassed all of them - save for one dealership where they were also very good. I also dealt with Terry Morris and Pinkal Patel and they were both great. However, I just have to add, I would have liked if the car had been checked out more thoroughly for superficial damages - such as scratches and that it had been written down in the records - as this car is for a lease. I contacted Pinkal Patel today and he was understanding about it and I very much appreciated that! Overall it was a very good experience and I would highly recommend this dealership! More
by papercutartwithlove
Employees Worked With
Chris Heimink, Terry Morris, Pinkal Patel
April 11, 2016
Excellent service experience I recently brought my new Avalon in for an intermittent rattle that was really annoying me. The service team (first Phil Sileo and then Evin Calderon) I recently brought my new Avalon in for an intermittent rattle that was really annoying me. The service team (first Phil Sileo and then Evin Calderon) went to great lengths to help locate and fix the source of the problem. The problem turned out to be tricky and required some hard work by the DCH team to locate, but they finally nailed the problem and I'm quite a happy customer as a result. I'd like to say a good word for the service manager (Ben) as well, who was very courteous. All in all, I think this team is first rate all the way and would recommend them to anyone. More
by poughkmn
Employees Worked With
Phil Sileo, Evin Calderon and service manager (Ben).
April 04, 2016
A Wonderful Buying Experience We purchased a 2016 Camry from Chris Heimink. In 45 years of buying cars, this was the best buying experience we have ever had. He was friendly, hones We purchased a 2016 Camry from Chris Heimink. In 45 years of buying cars, this was the best buying experience we have ever had. He was friendly, honest, and very knowledgeable. Overall, everyone on the staff we encountered at DCH Wappingers Toyota were very courteous and professional. More
by Graham319
Employees Worked With
Chris Heimink
