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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,979 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,979 reviews

May 13, 2010

Eduardo Ortiz was knowledgable and friendly. Actually, Eduardo Ortiz was knowledgable and friendly. Actually, everyone in the dealership were very nice. Eduardo answered all of our questions and spent ti More

by lindapapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 15, 2010 -

DCH Wappingers Falls Toyota responded

we so appreciate the kind words you had to say about our sales consultant Mr. Eduardo Ortiz as well as our dealership. Your satisfaction and exceeding your expectations is what drives us day by day. Again we say thank you for choosing our dealership to purchase your vehicle. Sincerely yours Mike limata General sales manager

May 13, 2010

The salesperson, Mr. Ortiz was professional, honest, with high integrity. Everything was done in a timely manner from purchasing the vehicle to delivery. He was knowledgeable and his explanations were acc More

by francessurak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 25, 2010 -

DCH Wappingers Falls Toyota responded

The time and effort it takes you to complete the response is much appreciated by our dealership and the sales consultant as well. It makes us very happy when we read the comments you have made about our dealership as a place to do business. Thank you very much for your kind words. your truly Mike Limata General sales manager

May 02, 2010

As dealers go, Wappinger Toyota visibly operates to the highest standards. As an individual salesperson, Eduardo was courteous, followed up well, and was pleasant to deal with. After talking with him More

by gwdjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 03, 2010 -

DCH Wappingers Falls Toyota responded

gwdjr, we appreciate that you were nice enough to take the time to say the kind words about Eduardo Ortiz. He is one of our newer sales consultants who is doing an outstanding job as is evidenced by your experience. It is our express desire that these types of sentiments become commonplace as we become more excellent at providing the highest level of customer service possible.thank you very much Mike Limata General sales manager

May 15, 2010 -

DCH Wappingers Falls Toyota responded

gwdjr, It was very gracious of you to take the time to make the comments you have about your experience while making your vehicle purchase at our store. Satisfied customers are essential to the success and growth of any healthy business. We understand the importance of providing folks with a first class experience when given the opportunity to service them. Thank you for all the great comments you made and shared with others. Yours truly Mike Limata General sales manager

May 01, 2010

Eduardo was professional and enthusiastic in all of our meetings. He answered questions and kept us informed of arrival date. I would recommended seeing him for your next purchase. I have used DCH in the p More

by jrobinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
May 01, 2010 -

DCH Wappingers Falls Toyota responded

jrobinson, thank you for taking the time to talk about your experience with our dealership and for saying such kind things about your sales conultant Eduard Ortiz. He is quality employee and it is apparent by your review that he also made an empression on you. We constantly continue to upgrade our personnel so that DCH Wappingers Toyota is synonymous with a excellent experience whether you purchase from us or not. thanks again. Mike Limata General sales manager

April 27, 2010

These days it is very important to know that you are dealing with a honest and reputable auto dealer, especially when it comes to used cars. My wife and I have our own business (www.classicusc.com)and w More

by aschindler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

Thank you so much for taking the time to write the nice things you had to say about our sales consultant Mr. Corey Rheal. It is our express desire that all of our visitors recieve the highest level of professional attention. We believe that such values will guarantee our success and result in satisfied customers. Thank you so much for the kind words. Mike Limata General sales manager

April 26, 2010

Corey Rheal made buying a new car a joyful and no pressure experience. I liked that he was very respectful and courteous. Corey came out to us when we were on the lot looking at cars and was very egg More

by saschank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Corey Rheal
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

We appreciate your choosing our dealership to make your purchase. We understand that as a consumer there are any number of dealerships where you can purchase a vehicle. Our mission is to provide the level of experience you enjoyed to everyone who chooses to contact us about a possible purchase of a vehicle. Your satisfaction is of the utmost importance. Thank you for the kind works about Corey Rheal Sincerely yours, Mike Limata General sales manager

April 22, 2010

I returned to this dealership to buy my second Toyota - this one is a RAV4. I received the same prompt and friendly service that I experienced my first time there. Eduardo was informative and very willin More

by sneakers345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwardo Ortiz
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

Hi Ms. Ford, I see that this is the second vehicle you have purchased from our dealership. Thank you so much for choosing to do business with us once again. The sales consultant that worked with you this time is fairly new with us and it is nice to see that you received the high level of service that you received when you made your first purchase. It is very important that we never lose the desire and committment to put the customer first in all that we do. Thank you for the kind words about Eduardo Ortiz our sales consultant. Yours truly, Mike Limata General sales manager

April 19, 2010

Professional, smooth operation. Eduardo was knowledgeable and engaging. I have previously driven an '06 Avalon and '10 Camry hybrid that were company cars that came through this dealer. I was More

by dougiefresh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Apr 27, 2010 -

DCH Wappingers Falls Toyota responded

It is such a nice gesture on your part to take the time out of your busy schedule to write these kind words. The nicest thing any customer can do is to share with others about the kind of dealership we are and how we treat the folks that visit with us. We believe that anyone that visits with us should receive the highest level of professional attention in their search to purchase a vehicle. thank you also for the kind words about the sales consultant that worked with you. Yours truly Mike Limata General sales manager

April 12, 2010

Taryn greets you in a pleasent caring mammer. When asked technical questions she always has the answers or responds in a timely way. At check-out time ,she reviews concerns that need attention and present t More

by palmate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Taryn Bellino
Apr 14, 2010 -

DCH Wappingers Falls Toyota responded

Thank you so much for your candor and sharing your experience with others. The young lady who attended to your needs when you were here is an absolute asset to our organization and we are fortunate to have her on our team. Thank you again for the kind words and hope to see you again soon. Sincerely michael Limata General sales manager

April 10, 2010

Paul was excellent he was straight forward and worked within our budget to accomadate us . he didn't try to talk us into anything we didn't need and he stayed within our budget. he explained everything i More

by zeus06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul mandros
Apr 14, 2010 -

DCH Wappingers Falls Toyota responded

Zeus06, We are very pleased that you found Paul to be the kind of sales consultant that someone such as yourself enjoyed working with. We take great pleasure in hearing from customers that have received the type of purchase experience they are entitled to. Thank you for sharing your thoughts with others as well. Sincerely yours, Michael Limata General sales manager

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