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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,743 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,743 reviews

June 20, 2014

Nice dealership We looked at both a new cars and used cars. There was absolutely no pressure and we found the prices to be good. Whenever any concern was raised, it More

by moseley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Akeem Jackson, Chris Heimink
June 19, 2014

easy peasey walked in to lease a prius, walked out with keys to one, easy! Michael had to explain the lease process three times (patiently) but once we understoo More

by cmsrnlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Jul 03, 2014 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a wonderful review. I am thrilled that Michael thoroughly explained the leasing process to you as we never want our customers to sign an agreement that they do not fully understand. Thank you for choosing DCH Wappingers Falls Toyota and we look forward to serving you again for any of your automotive needs. Best Regards, Lee Burns, General Manager

June 16, 2014

Best Car Buying Experience Ever! From the minute I walked into DCH Wappingers Falls Toyota to look for a Tacoma, to a few days later when I picked up the new Tacoma it was a great exp More

by DPadgett1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgett, Richard Schiro
Jun 23, 2014 -

DCH Wappingers Falls Toyota responded

DPadgett1022, thanks for the positive review! We enjoy receiving feedback on our performance and services, so your input is greatly appreciated! Thank you for your kind words regarding Darryn and Rich. We always want our customers to feel comfortable in our dealership and to never feel like they are being forced into buying a vehicle from us, and I'm thrilled that Darryn was able to show you that during your visit. It was also great to hear that Rich made the financial aspect a smooth, stress-free transaction! We here at DCH Wappingers Falls Toyota hope that you enjoy your new purchase and visit us again in the future if you have any maintenance needs!

June 16, 2014

Went the Extra Mile On my initial visit my assigned sales rep, Mr Michael O'Hare was busy with another customer and Jose Villar was kind of enough to step in and assist m More

by silverplugin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Villar
Jun 23, 2014 -

DCH Wappingers Falls Toyota responded

silverplugin, thank you for taking the time to write about your experience at our dealership! We are always looking to improve our services and customer feedback helps highlight areas for improvement. I'm pleased to hear that Darryl and our financial department were able to work with you and your wife in order to make sure you were both satisfied. We always want our customers to know that we value their business and that means spending time to ensure everything can be done for their satisfaction! On behalf of our whole team at DCH Wappingers Falls Toyota, we hope you enjoy your new lease and please let us know of any maintenance requirements!

June 15, 2014

Salesperson exceptional Nayeem was very personable, very knowledgeable, efficient, and very easy to work with. When I come back in three years to lease/purchase a new car, I More

by carolmarie25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

Hi, Carolmarie25, Thank you for taking the time to write us a five star review! We love to hear feedback from all our customers! We are so happy to hear that Nayeem was not able to help you find a great car hassle-free but that you want to come back for your next car. We appreciate your loyalty and dedication to DCH Wappingers Falls as we couldn’t ask for a better compliment than having a repeat customer. Again, thank you for taking the time to leave such positive feedback and please, if you have any questions at all about your vehicle, do not hesitate to give us a call or stop by. We look forward to serving you again in the future.

June 14, 2014

Anne was a pleasure to deal with. Anne was easy to deal with, relaxed and easy going. It felt as she was helping me buy a truck, rather than selling me one. Thanks More

by bobrgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

Bobrgs, Thank you for taking the time to leave a review and a five-star one at that! We are so happy to hear that Anne was able to help you during your vehicle purchase. We realize that the car buying experience shouldn’t have to be a headache or forced and do our best to provide our customers with a stress-free experience whether they come in to buy, service or simply browse. We are glad you were able to experience that first hand. Let us know if there is anything we can help you with in the future and thank you again for leaving such positive feedback. We look forward to seeing you again in the future. Sincerely, Lee Burns, General Manager

June 13, 2014

Great rep to work with Anne was an amazing rep to work with, and I do not say that lightly. She took her time with me, did not rush me into any decisions, incredibly helpfu More

by rebeccahsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

Rebecca, Thank you so much for taking the time to write us a review! We really appreciate it! We are so happy to hear that Anne was able to help you pick out the perfect car! We know that the car buying experience can be a miserable one and that you can feel pressured to buy a car, so we are really happy that Anne was able to make you feel comfortable and not put any pressure on you. It means a lot to me, and the team, to know that Anne provided you with an exceptional experience. I will be sure to pass on your kind words to her. Again, thank you for the recommendation and let us know if there is anything we can do to help you in the future!

June 11, 2014

Pleasant experience After not getting to the price I wanted at another dealer, I decided to try DCH Wappingers Falls Toyota. Through a buying service, I had obtained a c More

by stunkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pinkal Patel, Richard Schiro
June 11, 2014

Purchase of. Off Lease Mike Smith was extremely helpful in securing a loan for our purchase. We were turning in our 2011 RAV4 lease With a buy option. The staff at DCH has More

by spider1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

Hi, Spider1935, Thank you for sharing your experience. I am glad Mike was of such great help to you. I will be sure to pass along the kind words to him. If you have any questions or concerns, please don't hesitate to contact us. Please feel free to give us a call or come back in if you have any questions or concerns at all. Again, thank you for taking the time to leave your feedback. It is greatly appreciated. Sincerely, Lee Burns, General Manager

June 11, 2014

Good exprience The overall visit and transaction was good. I would have liked a bit more wiggle room on the price but I was happy with the vehicle and the customer More

by vmm18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro, Robert Schaeffer
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

vmm18, Thanks for the positive review! We value our customers opinions and are always looking for areas for improvement, so we always enjoy receiving feedback on our performance. I also want to thank you for your kind words about Darryn, he is a valuable part of our team. I'm glad that he was able to show you the smooth car-buying transactions at DCH Wappingers Falls Toyota. From all of us here, we hope you enjoy your new purchase and let us know of any maintenance needs that may come up!

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