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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,740 reviews

May 02, 2014

rav4 lease I couldn't be more pleased with my Rav4 and the lease agreement. Michael O'Hare was a courteous and knowledgeable sales person who made it happen. More

by thys3843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Thys3843, I am happy to hear that your experience here at DCH Wappingers Falls Toyota went so well! I sincerely appreciate your business and know that you enjoy driving your new Toyota RAV4. I am pleased that Michael O’Hare was able to provide you with such an enjoyable car-buying experience. He is a valued member of our sales team and works diligently to help his customers into the perfect vehicle for them. On behalf of Michael, and all of us here at DCH Wappingers Falls Toyota, thank you. We truly appreciate your great recommendation and we look forward to assisting you with any of your future automotive needs. -Lee Burns, General Manger

May 01, 2014

New car purchase Just wanted to write a note on D.C.H. Wappingers Falls Toyota. The sales staff are extremely knowledgeable and energetic. I ordered my Tundra back in More

by Briansoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Briansoc, Thanks for taking the time to share your experience with us here at DCH Wappingers Falls Toyota. I am glad to hear that our customers are impressed with our staff and the work that we do daily. I'm so happy to hear that Chris was helpful during the entire process of ordering and having your truck sent to our dealership. He is a great member of our sales team and loves working hard to keep customers informed. On behalf of Chris, Daryl, and all of us here at DCH Wappingers Falls Toyota, thanks for your review and your recommendation. Enjoy your new Tundra and let us know if you have any questions. -Lee Burns, General Manager

May 01, 2014

Great Experience! This was the fifth time someone in our family purchased a car from DCH. Yet we were still very pleased with our buying experience. Great customer serv More

by Leyla0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Delany
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Leyla0801, I appreciate you taking the time to leave a review of us at DCH Wappingers Falls Toyota. I’m so happy to hear that you experienced excellent customer service during your visit. Ana is one of our best sales consultants and she loves working hard to make customers feel comfortable. I am pleased to hear that she listened to all your questions and helped you throughout the car-buying process. On behalf of Ana, and all of us here at DCH Wappingers Falls Toyota, thank you for this great review. We can't wait to work with you again in the future. Please let us know if you have any maintenance needs down the road. -Lee Burns, General Manager

May 01, 2014

Wonderful Car buying experience I recently purchased a 2014 Toyota Highlander at DCH Wappingers Toyota. The staff was outstanding from start to finish. have purchased many new cars More

by murphygirl6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Michael Steinke
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Murpheygirl6, I truly appreciate you taking the time to leave us a five-star review. I’m so proud to hear that this was your most pleasant experience at a car dealership in your lifetime. It’s great to hear that Mike and Mike made your visit with us great. Our goal is to provide a low-pressure, relaxed experience for our customers. We’re glad you got to experience that during your visit. On behalf of Michael Steinke, Michael Smith, and all of us here at DCH Wappingers Falls Toyota, enjoy your new Highlander! Please see us if you have any questions about your new car. We hope to see you again! -Lee Burns, General Manager

May 01, 2014

Great Experience! !!! I bought a car this past Sunday and couldn't have had a better experience! My salesman Michael was great! ! Friendly, helpful and very knowledgeable. More

by lizzied520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael steinke, Robert, Michael Steinke
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Lizzied520, Thanks for taking the time to share your experience with us here at DCH Wappingers Falls Toyota. I am so happy to hear that you have recommended us to others already! Michael is one of our valued salesmen and loves making customers feel welcome at our dealership. I am pleased to hear that he made you feel like a friend. We’re glad that your car-buying experience was an enjoyable one. On behalf of Michael and all of us here at DCH Wappingers Falls Toyota, thank you for your review. Enjoy your new car and please come back to see us! -Lee Burns, General Manager

April 30, 2014

Robert Pucher is the BEST sales consultant!!!! My husband and I got a Toyota Camry from Robert Pucher and he is GREAT! He is easy going and nice and he is not pushy! We enjoyed working with him an More

by MelanieM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pucher
Apr 30, 2014 -

MelanieM responded

The quality of work was a 5 also......I am not sure why it says N/A. The Toyota dealership in Wappingers Falls, NY is the BEST and ask for Robert Pucher!!!! Thanks......M. Mahoney

May 01, 2014 -

DCH Wappingers Falls Toyota responded

Melanie, I truly appreciate you taking time out of your day to leave us a review, and going back to add a comment about our quality of work. I am happy that you enjoyed you experience with Robert here at DCH Wappingers Falls Toyota. It’s great to hear that Robert was easy-going and helpful while you and your husband were looking for a new car. Our goal is to provide a low-pressure, relaxed experience for our customers. Thanks for your recommendation of Robert to others. On behalf of Robert, and all of us here at DCH Wappingers Falls Toyota, enjoy your new Camry! Please let us know if you have any questions about your new car. We look forward to seeing you again in the future! -Lee Burns, General Manager

April 30, 2014

MJ herring My experience was quick and easy. No haggling required. MJ knew exactly what I was looking for and exactly what I was willing to pay and worked hard More

by Lysamarie69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2014 -

DCH Wappingers Falls Toyota responded

Lysamarie69, Thank you for your five-star review of our dealership. I’m so happy to hear that your experience at DCH Wappingers Falls Toyota was a smooth one. MJ is an important member of our sales team. I’m glad to hear that he worked hard to find you a deal. We definitely see him as an asset, so we're glad our customers do, too. On behalf of MJ and all of us here at DCH Wappingers Falls Toyota, enjoy your new car! We hope you'll return to us with any questions or maintenance needs that you may have down the road. Thanks again for your review. -Lee Burns, General Manager

April 29, 2014

Delivered excellence They spent the time to discover what I wanted and delivered. They were friendly knowledgeable and helpful. There was no pressure or hard sales appro More

by whocares27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Chris Heimink
Apr 30, 2014 -

DCH Wappingers Falls Toyota responded

I appreciate you taking the time to share your feedback! I am glad to hear that you had a positive experience with Christ here at DCH Wappingers Falls Toyota. I am thrilled to hear that that Chris took the time to discover what you were looking for in a vehicle! We truly enjoy helping our customers into the perfect vehicle for their needs. Thank you for mentioning our stress-free selling approach, our goal is to make every buying-experience enjoyable. On behalf of Chris, Pinkal, and all of us here at DCH Wappingers Falls Toyota, enjoy your new car. Thank you for sharing your feedback with us and we look forward to working with you again in the future. -Lee Burns, General Manager

April 28, 2014

Fantastic experience Acting upon a trade-in offer, we visited DCH Wappingers Falls Toyota, with a view toward trading in both of our vehicles if, after evaluating their co More

by Lakesidepeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Prout (salesman) and Michael Smith (finance). Also briefly met two managers and GM.
Apr 30, 2014 -

DCH Wappingers Falls Toyota responded

Lakesidepeople, Thank you for taking the time to share your experience with our team here at DCH Wappingers Falls Toyota. Wow, I am thrilled to hear that working with our team was your best car experience ever! Douglas is one of our experience sales consultants and really enjoys finding the best vehicle for his customers. I am pleased that your were so happy with our trade in offer, we are a partner with AutoTraders Trade-In Marketplace, which allows our customers to experience an even quicker trade-in. On behalf of Douglas, Michael, and all of us here at DCH Wappingers Falls Toyota, thank you for this excellent review. We look forward to working with you again in the future and continue to enjoy your new vehicle! Please feel free to contact us if you have any questions. -Lee Burns, General Manager

April 25, 2014

new truck purchase I am very pleased with the way mr randell handled my purchase up front and very detailed explaining all my benefits by purchaseing a Toyota I will be More

by johngmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
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