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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,740 reviews

April 21, 2014

the rav4 the sales person(randall) was able to get the color and items we wanted in the car.also the trade in was fair and good More

by rknutsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Apr 23, 2014 -

DCH Wappingers Falls Toyota responded

Rknutsen, Thank you for your 5-star review! I am glad that Naeem was able to find you the right color with all the items you wanted in your new vehicle. I am thrilled you enjoyed working with Naeem, he is one of our experienced sales consultants and really does a great job providing exceptional customer service. Here at DCH Wappingers Falls Toyota our goal is to make every car-buying experience, enjoyable and stress-free. I am glad you were pleased with your trade in and we were able to assist you into a new vehicle. On behalf of Naeem, and all of us here at DCH Wappingers Falls Toyota, thank you for visiting our dealership. We know you will enjoy your new purchase, and we look forward to working with you again in the future. -Lee Burns, General Manager

April 21, 2014

Excellent customer service We went with a toddler and they were very friendly with him even though he was acting his age. We went on a Sunday, and drove out the dealership with More

by dawnjasonpetrocine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael smith, Chris Heimink
April 20, 2014

Fair Pricing The Salesman, Jose Villar, was extremely helpful and sincere. He quickly got the keys for the three cars we were interested in and gave us a test driv More

by dcrebels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Apr 22, 2014 -

DCH Wappingers Falls Toyota responded

Dcredbels, Thank you for coming to see is at DCH Wappingers Falls Toyota. Thank you for your feedback, review, and business. I am happy to hear that you made us your dealer of choice. I am excited to know that Jose was able to find the right car for you at the right price. As a team, we try to make the buying process as easy as possible. Our hassle-free pricing really allows us to find the perfect vehicle for our customers, and I am glad you got to experience this first-hand. On behalf of Jose, and all of us here at DCH Wappingers Falls Toyota, congratulations on your new vehicle! Thank you for your recommendation to others, it is very much appreciated. Please come back to have your routine maintenance done, we look forward to working with you in the future. -Lee Burns, General Manager

April 18, 2014

Prius 2014 Robert was a great salesman to work with. No pressure and extremely professional and friendly! Unlike other dealerships, there is absolutely no pressu More

by kinkng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2014 -

DCH Wappingers Falls Toyota responded

Kinkng, I appreciate you taking the time to provide us with your feedback regarding your recent experience with Bobby here at DCH Wappingers Falls Toyota. Thank you for making us your dealer of choice! I am thrilled to hear you had a great experience working with Bobby and our team. It is our goal to make the customer experience the best it can be, and I am glad you got to experience this first-hand. On behalf of Bobby, and all of us here at DCH Wappingers Falls Toyota, thank you for your business and review. We look forward to working with you in the future. -Lee Burns, General Manager

April 18, 2014

Excellent experience! My wife and I just bought our second Prius at DCH Wappingers Falls Toyota. The salesman Darryn was wonderful and showed us all the new features in th More

by johnvent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2014 -

DCH Wappingers Falls Toyota responded

Johnvent, Thank you for your continued loyalty to DCH Wappingers Falls Toyota and congratulations on your second Prius! We are thrilled to hear you came back and have had two great experiences working with our team. It is one of our core goals to make the car buying process the easiest and seamless as it can be. Darryn, along with our team, look to provide our customers with the best experience possible. On behalf of Darryn, and all of us here at DCH Wappingers Falls Toyota, thank you for the great review. We are excited to hear you will be returning for service as we look forward to working with you in the future! -Lee Burns, General Manager

April 14, 2014

excellent all around This was a great car buying experience. Chris especially was very kind and sincere, knowledgeable and appreciative of my business. From start to fin More

by cfano01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris fano, Chris Heimink
Apr 15, 2014 -

DCH Wappingers Falls Toyota responded

Cfano01, Thank you for your feedback and review! I truly appreciate when our customers take the time to let us know about their experience with our team here at DCH Wappingers Falls Toyota. We strive to provide our customers with the best car-buying experience possible. I am excited to hear you had experience working with Chris and our entire team. On behalf of Chris, and all of us here at DCH Wappingers Falls Toyota, thank you for your business. We look forward to working with you in the future, and please do not hesitate to contact us with any questions or comments you may have. -Lee Burns, General Manager

April 13, 2014

Very pleasant and honest dealership We bought a 2014 Toyota RAV4 from DCH Wappingers Falls Toyota. We've already decided on the car we wanted to buy through TrueCar. When we got to the d More

by ksarpong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Apr 15, 2014 -

DCH Wappingers Falls Toyota responded

Ksarpong, Congratulations on your new 2014 RAV4, great choice! Thank you for choosing DCH Wappinger Falls to purchase your new car, and sharing your enjoyable car-buying experience with us. I am pleased to hear you used TrueCar and ultimately came in to purchase you RAV4. Leroy is a great salesman, but more importantly a great person to work with. I am glad to hear he was able to assist you in finding the perfect car for you at the right price. On behalf of Leroy, and all of us here at DCH Wappingers Falls Toyota, thank you for your recommendation. I will take note of the Finance experience and be sure to mention your feedback to our finance team. Enjoy your new RAV4, and we look forward to working with you again in the future. -Lee Burns, General Manager

April 11, 2014

We bought a RAV4 This is the third Toyota we bought from DCH. The Sales consultant Leroy Porter was great: he is knowlegeable, courteous and professional. He even ma More

by ImGcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Apr 15, 2014 -

DCH Wappingers Falls Toyota responded

ImGcc, I appreciate your loyalty to our dealership, and thank you for taking the time to provide us with this excellent review. I am thrilled to hear that your recent experience, was enjoyable and stress-free. I appreciate your kind words about Leroy, and will be sure to share your thoughts with him. We strive to work as a team to provide the best possible customer service, and I am thrilled that you got to experience this once again. On behalf of Leroy, and all of us here at DCH Wappingers Falls Toyota; we are thrilled you had an excellent experience, and we thank you for your recommendation to others. We know you will enjoy your new purchase, and we look forward to working with you again in the future. -Lee Burns, General Manager

April 07, 2014

I decided to buy a new Toyota Tacoma after my friend bought his a month before. It was really his experience with this dealership that swayed my decision. Mike was great at explaining things and was ver More

by kyleyoung84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2014 -

DCH Wappingers Falls Toyota responded

Kyle, I appreciate you taking the time to share your feedback! I am happy to hear that you had an enjoyable car-shopping and buying experience with Mike Gottusso here at DCH Wappingers Falls Toyota. Michael Gottuso is an experienced sales consultants and I am thrilled that he was able to provide you with an enjoyable experience. Our hassle free-pricing really allows our customers to focus on finding the perfect vehicle without worrying about negotiating over price. I am glad were able to provide you with an enjoyable fun car-buying experience. On behalf of Mike and all of us here at DCH Wappingers Falls Toyota, enjoy your new Tacoma! Once again thank you for sharing your experience and we look forward to working with you again in the future. -Lee Burns, General Manager

April 01, 2014

First Impression I felt comfortable as soon as I walked in. I was very unsure as to what I car I wanted, but I knew what I wanted in a car. They did an amazing job fin More

by sarahjk14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Jose Villar, Akeem Jackson
Apr 09, 2014 -

DCH Wappingers Falls Toyota responded

Sarahjk14, Thank you for sharing your feedback, after purchasing your vehicle here at DCH Wappingers Falls Toyota. I am happy to hear that you had an amazing experience with Akeem, Pinkal and Jose. Our goal is to assist our customers into the perfect vehicle for their needs. I am glad that our team could help you make an informed decision about your new vehicle and you felt comfortable through the process. On behalf of Akeem, Pinkal, Jose and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your experience. We look forward to working with you again in the future. -Lee Burns, General Manager

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