
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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the rav4 the sales person(randall) was able to get the color and items we wanted in the car.also the trade in was fair and good the sales person(randall) was able to get the color and items we wanted in the car.also the trade in was fair and good More
Excellent customer service We went with a toddler and they were very friendly with him even though he was acting his age. We went on a Sunday, and drove out the dealership with We went with a toddler and they were very friendly with him even though he was acting his age. We went on a Sunday, and drove out the dealership with the car same day! They even stayed open 2 hours past closing time to finish up and make sure we were taken care of!! This is a dealership people need to go to. They aren't pushy like others we've been to. And we LOVE our new to us Corolla!! :D More
Fair Pricing The Salesman, Jose Villar, was extremely helpful and sincere. He quickly got the keys for the three cars we were interested in and gave us a test driv The Salesman, Jose Villar, was extremely helpful and sincere. He quickly got the keys for the three cars we were interested in and gave us a test drive. Jose just listened to our needs and made suggestions. He never pressured us into buying anything, and then got us a reasonable price for our trade-in. I would highly recommend this dealership and Jose, especially. More
Prius 2014 Robert was a great salesman to work with. No pressure and extremely professional and friendly! Unlike other dealerships, there is absolutely no pressu Robert was a great salesman to work with. No pressure and extremely professional and friendly! Unlike other dealerships, there is absolutely no pressure from the sales/management team to buy additional options or services. More
Excellent experience! My wife and I just bought our second Prius at DCH Wappingers Falls Toyota. The salesman Darryn was wonderful and showed us all the new features in th My wife and I just bought our second Prius at DCH Wappingers Falls Toyota. The salesman Darryn was wonderful and showed us all the new features in the 2014 model. I couldn't believe how fast we got the car! We saw it Tuesday night, took it for a test ride, decided to buy it and it was ready the next day. Our last Prius was a dream, we had no problems in the 7 years we owned it, so we hope we have the same experience with this one. Toyota offered the first two years of maintenance free. We hear that the Service Dept. is also exceptional and they have great coffee and snacks in the waiting room. We had a great experience with this purchase. We know we can call them if any questions come up in the future and they will be glad to help us out. We've been to other dealerships where they act like they're doing you a favor by paying attention to you. That is not the case here. Thanks DCH for making this a painless experience More
excellent all around This was a great car buying experience. Chris especially was very kind and sincere, knowledgeable and appreciative of my business. From start to fin This was a great car buying experience. Chris especially was very kind and sincere, knowledgeable and appreciative of my business. From start to finish he was a pleasure to work with. More
Very pleasant and honest dealership We bought a 2014 Toyota RAV4 from DCH Wappingers Falls Toyota. We've already decided on the car we wanted to buy through TrueCar. When we got to the d We bought a 2014 Toyota RAV4 from DCH Wappingers Falls Toyota. We've already decided on the car we wanted to buy through TrueCar. When we got to the dealership, our original sales consultant was not in so we were helped by another consultant, Leroy Porter. Leroy was very pleasant and helpful. He took his time to explain the different cars that we could also consider. He was very transparent in explaining the different options available to us. He helped us to choose the car with best value and not necessarily the car with frills we would not use or need. Leroy was honest in explaining the trade-in value of our old car. He reviewed the value of our old car on different websites and compare it to how much they were offering us. We were impressed with Leroy's honesty and transparency. We did not feel rushed in making a decision. Once we decided on the car we were buying, the rest of sales process, including financing, insurance and registration, was complete within a couple of hours with Leroy's help. After the purchase, Leroy has kept in contact with us through both email and phone to make sure that we are okay with the purchase. The only minor concern we had was with the finance guy. We felt that we were being rushed to make decisions about service plans which were superflous - ToyotaCare Plus, Toyota Extra Platinum, Road Hazard Tire & Wheel Protection, among others. However, we would definitely recommend DCH Wappingers Falls Toyota to our friends because of our experience with the sales consultant, Leroy Porter. More
We bought a RAV4 This is the third Toyota we bought from DCH. The Sales consultant Leroy Porter was great: he is knowlegeable, courteous and professional. He even ma This is the third Toyota we bought from DCH. The Sales consultant Leroy Porter was great: he is knowlegeable, courteous and professional. He even marked the important sections of the Car manual. This was the best experience among the three. I would recommend Leroy to my friends and colleagues if they want to buy a Toyota. More
I decided to buy a new Toyota Tacoma after my friend bought his a month before. It was really his experience with this dealership that swayed my decision. Mike was great at explaining things and was ver bought his a month before. It was really his experience with this dealership that swayed my decision. Mike was great at explaining things and was very quick to answer questions that were posed to him. His friendly nature also put my initial fears of purchasing a new vehicle at ease. I'll definitely recommend all my friends and family to this dealership, and to Mike in particular. More
First Impression I felt comfortable as soon as I walked in. I was very unsure as to what I car I wanted, but I knew what I wanted in a car. They did an amazing job fin I felt comfortable as soon as I walked in. I was very unsure as to what I car I wanted, but I knew what I wanted in a car. They did an amazing job finding the right car for me that fit qualifications that I was looking for. There was no pressure, no rush and no judgment. I was given all the information I needed to make an informed decision. Despite being so busy they really took the time out to work with me. Everyone was very friendly and helpful and I would do business with them again!! More