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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,823 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,823 reviews

April 11, 2014

We bought a RAV4 This is the third Toyota we bought from DCH. The Sales consultant Leroy Porter was great: he is knowlegeable, courteous and professional. He even ma More

by ImGcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Apr 15, 2014 -

DCH Wappingers Falls Toyota responded

ImGcc, I appreciate your loyalty to our dealership, and thank you for taking the time to provide us with this excellent review. I am thrilled to hear that your recent experience, was enjoyable and stress-free. I appreciate your kind words about Leroy, and will be sure to share your thoughts with him. We strive to work as a team to provide the best possible customer service, and I am thrilled that you got to experience this once again. On behalf of Leroy, and all of us here at DCH Wappingers Falls Toyota; we are thrilled you had an excellent experience, and we thank you for your recommendation to others. We know you will enjoy your new purchase, and we look forward to working with you again in the future. -Lee Burns, General Manager

April 07, 2014

I decided to buy a new Toyota Tacoma after my friend bought his a month before. It was really his experience with this dealership that swayed my decision. Mike was great at explaining things and was ver More

by kyleyoung84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2014 -

DCH Wappingers Falls Toyota responded

Kyle, I appreciate you taking the time to share your feedback! I am happy to hear that you had an enjoyable car-shopping and buying experience with Mike Gottusso here at DCH Wappingers Falls Toyota. Michael Gottuso is an experienced sales consultants and I am thrilled that he was able to provide you with an enjoyable experience. Our hassle free-pricing really allows our customers to focus on finding the perfect vehicle without worrying about negotiating over price. I am glad were able to provide you with an enjoyable fun car-buying experience. On behalf of Mike and all of us here at DCH Wappingers Falls Toyota, enjoy your new Tacoma! Once again thank you for sharing your experience and we look forward to working with you again in the future. -Lee Burns, General Manager

April 01, 2014

First Impression I felt comfortable as soon as I walked in. I was very unsure as to what I car I wanted, but I knew what I wanted in a car. They did an amazing job fin More

by sarahjk14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Jose Villar, Akeem Jackson
Apr 09, 2014 -

DCH Wappingers Falls Toyota responded

Sarahjk14, Thank you for sharing your feedback, after purchasing your vehicle here at DCH Wappingers Falls Toyota. I am happy to hear that you had an amazing experience with Akeem, Pinkal and Jose. Our goal is to assist our customers into the perfect vehicle for their needs. I am glad that our team could help you make an informed decision about your new vehicle and you felt comfortable through the process. On behalf of Akeem, Pinkal, Jose and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your experience. We look forward to working with you again in the future. -Lee Burns, General Manager

April 01, 2014

We were very impressed with the knowledge of the employees. We were not pressured into anything. They listened to what type of vehicle we were looking for and then showed us what they had available More

by lmb31053
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Chris Heimink
Apr 09, 2014 -

DCH Wappingers Falls Toyota responded

lmb31053, I appreciate you taking the time to share your feedback! I am happy to hear that you had an enjoyable car-shopping and buying experience with Chris Heimink and Pinkal Patel here at DCH Wappingers Falls Toyota. I am pleased to hear that the sales department could help you find exactly what you were looking for and that you got to experience how enjoyable our hassle-free pricing makes buying a vehicle. On behalf of Chris, Pinkal and all of us here at DCH Wappingers Falls Toyota, enjoy your new Camry! Once again thank you for sharing your experience and we look forward to working with you again in the future. -Lee Burns, General Manager

March 28, 2014

buying a new car. after visiting a dealership near us we decided to go to dch again the only reason we did not go there first is because of distance. we have always ha More

by tg10579
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro
Apr 01, 2014 -

DCH Wappingers Falls Toyota responded

Tg10579, Thank you for taking the time to share your experience past and present with our team here at DCH Wappingers Falls Toyota. I am so glad that we were able to assist you again into a Toyota for you and your family. Thank you for making the drive, I am glad that we were able to provide you with the right price and all the information. Michael Gottuso is one of our elite sales consultants and I am thrilled that he was able to provide you with an enjoyable experience. Our hassle free-pricing really allows our customers to focus on finding the perfect vehicle without worrying about negotiating over price. I am glad were able to provide you with an enjoyable fun car-buying experience. On behalf of Michael Gottuso, Matt Viggiano, Michael LiMata, and all of us here at DCH Wappingers Falls Toyota, thank you. We look forward to continuing to build our relationship with you and your family. Please contact us if you have any questions or concerns. -Lee Burns, General Manager

March 28, 2014

From the beginning to end it was a great experience! When you show up on the lot you will be greeted with smiles from an available sales consultant. Our sales consultant was Akeem Jackson and he was great to More

by MBXDroid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akeem Jackson
Apr 02, 2014 -

DCH Wappingers Falls Toyota responded

MBXDroid, Thank you for sharing your positive car-buying experience with Akeem Jackson here at DCH Wappingers Falls Toyota. I am happy to hear that you felt that our customer service was up to par. We pride ourselves on helping our customers and their families in every way possible. Akeem is a great member of our team and I will be sure to pass along your kind words. I am very glad you got to experience our hassle-free pricing and that your son thoroughly enjoyed the popcorn machine! On behalf of Akeem, and all of us here at DCH Wappingers Falls Toyota, welcome to the family. Thank you for sharing your enjoyable experience with our team and we look forward to continuing to build our relationship with you and your family. -Lee Burns, General Manager

March 28, 2014

Best Car Buying Experience in 35 years. After first being contacted by Carmelita by phone , I reviewed the selection by e-mail that she sent.that afternoon. My wife called her at 5 PM and More

by poppy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smith followed by Mike Smith finance mgr, Pinkal Patel, Michael Steinke
Apr 01, 2014 -

DCH Wappingers Falls Toyota responded

Barbara and Tom, Thank you for taking the time to share your car-buying experience with our team here at DCH Wappingers Falls Toyota! I am glad that you got to work with multiple members of our team and they all provided you with an enjoyable car-buying experience. Carmelita is great with getting back to customers quickly and I am happy you got to experience this first hand. Michel Steinke is a valued member of our sales team and I am glad you enjoyed working with him. We truly appreciate our customers and treat everyone like a member of our family. I am thrilled the service department was able to quickly provide your fabric and paint protection! On behalf of Carmelita, Mike Steinke, Mike Smith, Pinkal and all of us at DCH Wappingers Falls Toyota, thank you. We appreciate your amazing review and we look forward to working with you in the future! -Lee Burns, General Manager

March 25, 2014

My husband and I found Bobby Pucher to be a terrific person to deal with. He went the extra mile to help us choose and lease another Toyota Rav... He was friendly and professional. We are very happy wit More

by Drivina2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2014 -

DCH Wappingers Falls Toyota responded

Drivian2014, Thank you for taking the time to provide us with your review from your recent visit to our dealership! I am glad that Bobby was able to provide you with an enjoyable car-buying experience. I appreciate you sharing your kind words about Bobby, and we will be sure to share your compliments with him. Working together as a team, we strive to provide efficient and friendly customer service. I am pleased to learn you were able to experience this first-hand. On behalf of Bobby, and all of us here at DCH Wappingers Falls Toyota, thank you for choosing our dealership. We look forward to working with you again in the future and enjoy your Rav! -Lee Burns, General Manager

March 24, 2014

Excellent service all around.Purchased a car at the price I wanted and took delivery that day. Did feel pressured by hard selling. Very satisfied. More

by scott15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Mar 26, 2014 -

DCH Wappingers Falls Toyota responded

Scott15, Thank you for your this exceptional review! I truly appreciate hearing feedback from our customers. I am thrilled to learn your visit to our dealership was a 5-star experience and you received excellent service. Naeem is one of our experienced sales consultants, and I am glad he was able to find the perfect vehicle for you at the right price! Oh behalf of Naeem, and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your feedback. We know you will enjoy your purchase, and we look forward to working with you again for any of your future car needs! -Lee Burns, General Manager

March 23, 2014

Thank you for the great service we receive at your dealership. We are so happy with the 2009 Toyota, and now we are starting with the 2014. thanks again, maureen & jim murphy More

by tipper56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
Mar 24, 2014 -

DCH Wappingers Falls Toyota responded

Tipper56, I want to thank you for taking the time to provide our dealership with such positive feedback. It gives me great pleasure to hear that your experience with our dealership was full of great service. I am thrilled to hear that your experience with your 2009 Toyota was great and that you are now starting a new journey with the 2014. Oh behalf of all of us here at DCH Wappingers Falls Toyota, thank you again for choosing our dealership to meet your car-buying needs. Congratulations on your new 2014 Toyota and we look forward to working with you again in the future! -Lee Burns, General Manager

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