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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,743 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,743 reviews

July 19, 2013

One again we received great service! Thanks Mike Maresca! Look forward to future business! Very happy with every aspect of the transaction. Very happy with everyone we dealt with. Thank you! More

by jack413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2013 -

DCH Wappingers Falls Toyota responded

Jack413, Thank you so much for the five stars across the board. I am extremely happy to hear that once again you have received great service from Michael Maresca. The service that Michael provided for you is just one example of what he believes to be most important in sales, the customer and their experience. We love supporting our community and building strong relationships with our customers. Knowing that you depend on us for all your car needs is a huge compliment to every member of our team. We look forward to seeing you again and our relationship with you growing stronger. On behalf of Michael and all of us at DCH Wappingers Falls Toyota, enjoy the new ride- Lee Burns, General Manager

July 13, 2013

No pressure sales and a great price is what sets this dealer apart from the scammers in Newburgh. I will be back to purchase my next car. Naeem did a great job and left no stone unturned in addressing my More

by Mboss123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jul 29, 2013 -

DCH Wappingers Falls Toyota responded

Mboss123, Wow, it is amazing to hear this wonderful compliment about Naeem Randall. Relocating to Wappingers Falls from Brooklyn, Naeem really takes his time to understand everything a customer is looking for in a car and I am glad you experienced this. Here at DCH Wappingers Falls Toyota we take pride in treating every customer as family. We firmly believe there should be no pressure in any aspect of buying a car and I am thrilled to hear that Naeem showed you this first hand. On behalf of Naeem and all of us at DCH Wappingers Falls Toyota, we are delighted to hear that we will see you for your next car purchase. Lee Burns, General Manager

July 12, 2013

Dave was very friendly, and helpful. I knew what I wanted, and he took me right to the car I was looking for. Hw didn't try to push me into something else. I would certainly recommend this dealership. More

by kelexsmom
Recommend Dealer
Yes
Employees Worked With
Dave Lanuto
Jul 12, 2013 -

DCH Wappingers Falls Toyota responded

kelexsmom: Thank you for providing this wonderful review. We're happy to hear that you found your time with David Lanuto to be worth recommending to friends and family. In our opinion, that is the highest praise! We strive to consistently provide the highest level of customer service and you can be assured that you'll receive the same great experience the next time you visit. We appreciate your business and look forward to serving you again. On behalf of David Lanuto and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

July 10, 2013

Great stress-free buying experience. Would recommend this dealership and would recommend Robert Mentesana to assist you in purchasing a vehicle. Definitely will continue to use Wappingers Falls Toyota. More

by AnneRoberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2013 -

DCH Wappingers Falls Toyota responded

AnneRoberts: Thanks so much for this awesome review...and we're especially proud for you to be Robert Mentesana's first review here on Dealer Rater. As one of the newer members of our team, Robert has very quickly become a favorite amongst our customers...both for his upbeat attitude and his knowledge of our products. He fits right in...and we think he'll do just fine! On behalf of Robert Mensesana and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful new ride- Lee Burns, General Manager

July 09, 2013

My husband and I had a great experience at DCH Toyota and ended up leasing a 2013 Highlander Limited. We did all of our research beforehand and the Highlander we chose, sold itself. Choosing a dealership w More

by leemarie126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Jose Villar
Jul 09, 2013 -

DCH Wappingers Falls Toyota responded

leemarie126: Thanks so much for this wonderful review. We felt a tremendous sense of pride as we read the details of your experience with us...it is very gratifying to know that we provided the precise blend of comfort, friendliness and information to result in this 5-star review. We're glad we were able to eliminate your negative association with auto buying experiences and replace it with a memory that's pleasant...and worth repeating with friends and family! We hope you are enjoying that beautiful Highlander and we look forward to seeing you in the future- On behalf of Jose Villar, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful ride- Lee Burns, General Manager

July 09, 2013

The overall experience was great no pressure to rush The overall experience was great no pressure to rush your purchase. The sales consultant Leroy was very helpful in advising us. Overall Great experi More

by Rochellesamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jul 11, 2013 -

DCH Wappingers Falls Toyota responded

rochellesamuel: You're very welcome....and thanks for providing this wonderful review. We're glad to hear you found your experience to be relaxed and informative and that Leroy made you feel welcome. As a valued member of our team, Leroy embodies the knowledge, familiarity and friendliness that makes us who we are and we're glad you enjoyed the experience. Please refer us to family and friends! On behalf of Leroy Porter and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 07, 2013

Finally, after 21 years I have found the dealership I will use forever...........No Hassle, as promised is exactly what I experienced. I certainly plan on returning as a customer in the future and encour More

by dpettus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jul 09, 2013 -

DCH Wappingers Falls Toyota responded

dpettus: Wow! Thanks so much for this incredible review. This has to be a record...21 years of looking and you found us! How awesome is that? We are honored to receive such high praise from a seasoned car buyer....and we appreciate you recommending us to friends and family as well. Our Hassle-free process has gained a lot of attention over the past three years and we're proud to have pioneered an experience that provides comfort as well as unlimited information. We look forward to being your go-to dealership for many years to come! On behalf of Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 03, 2013

Mike and Bobby were wonderful to work with. We went into the dealership just to test drive a new highlander and ended up driving one off the lot. They weren't pushy at all and it was a pleasant experience o More

by NF2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2013 -

DCH Wappingers Falls Toyota responded

NF2011: We appreciate this fantastic review. We're glad you found your time with us to be both informative and comfortable...we try to keep things low-key and friendly here. It sounds like you finished your day with a brand new unexpected addition in your driveway that evening! Sometimes, it's just meant to be...especially when you have all the information to make an informed decision...and it sounds like the Highlander was meant for you! On behalf of Michael O'Hare, Bobby Pucher and all of us here at DCH Wappingers Falls Toyota, enjoy that beautiful new Highlander- Lee Burns, General Manager

July 02, 2013

The thought of trading my car in never entered my mind. After all, it was still relatively new, albeit I put many highway miles on it over the past few years, but, still, I loved my car! When Michael Mare More

by 3CynD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

3CynD: Thanks so much for this wonderful review!! Oftentimes, people don't realize that the option exists to drive around in a brand new vehicle for the same (or less) than they're presently paying. Yes, I'd definitely consider that to be a great deal! Michael Maresca is everything you've described...from honest and professional to knowledgeable and courteous. He is a valued member of our team and he personifies The DCH Way. We appreciate you taking the time to provide this glowing review and we hope you enjoy that beautiful new Venza. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

July 02, 2013

My husband and I were going to look @ used cars. Have been looking for several weeks at many different dealerships around the area. We started talking to a new salesman named Mike. He was very informativ More

by kellyhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
micheal ???, Pinkal Patel, Michael Steinke
Jul 02, 2013 -

DCH Wappingers Falls Toyota responded

kellyhappy: Thanks so much for this terrific review! We're pleased that you found your time with us to be informative and comfortable and that we were able to send you home in an awesome new Camry! No hassles...just a pleasant experience with the end result being a beautiful, safe ride. Our rocking sales team knows their stuff...no-one's more knowledgeable! (FYI, our winning service team are equally impressive!) Thanks for this great review and feel free to call if any other questions arise. On behalf of Michael Steinke, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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