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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,826 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,826 reviews

November 27, 2013

This is my 5th Toyota and my first from DCH Toyota. I am not a fan of car dealerships but this place was very easy to deal with. Bill was a nice guy, who definitely didn't fit the mold of the traditional "c More

by abogler612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2014 -

DCH Wappingers Falls Toyota responded

Abogler612, Thank you for sharing your kind words about our team here at DCH Wappingers Falls Toyota. I am glad, we were able to provide you with such a positive car-buying experience. Our team understands the importance of building relationships a with our customers, and I am happy that you felt comfortable in our dealership. I am thrilled you are pleased with the trade you received, and hope you are enjoying you RAV4. On behalf of all of us here at DCH Wappingers Falls Toyota, thank you for your recommendation, and we look forward to working with you in the future. -Lee Burns, General Manager

November 25, 2013

Friendly and polite sales staff. Wanted to make sure my buying experience was good. Made us feel very comfortable from the beginning. No nonsense and straight forward sales reps and Manager Darryl. Would d More

by Bubsyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jan 09, 2014 -

DCH Wappingers Falls Toyota responded

Gleen & Sandy Solotaroff, I would like to start by saying thank you for sharing how polite and friendly our staff here at DCH Wappingers Falls Toyota is. We take great pride in treating our customers like family and I am glad you got to experience that first-hand. We know that customer happiness is most important and that is what we put the greatest effort in providing. I am thrilled that you enjoyed working the Darryl, he is a very well experience in the automotive world, and we are glad he is on our team. On behalf of Darryl and all of us here at DCH Wappingers Falls Toyota, thank you for sharing your experience here. We look forward to seeing you again and enjoy you new vehicle. -Lee Burns, General Manager

November 24, 2013

We walked into the dealership not knowing what to expect but was greeted by Anne Farrell who was very friendly and helpful. She made us felt as ease . Say all this to say Anne was very helpful and professio More

by mdasare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2013 -

DCH Wappingers Falls Toyota responded

Thank you for your very sincere and kind feedback! I will definitely pass along your comments to Anne, as well as our staff. I appreciate you providing your feedback after your great experience. Anne is a new member of our sales tam and I am glad to hear that you enjoyed working with her; I will be sure to pass along this great review. Please do not hesitate to contact us with any questions! On behalf of Anne and all of us here at DCH Wappingers Falls Toyota, thank you for this great review and we look forward to seeing you in the future. -Lee Burns, General Manager

November 23, 2013

This was not the first time that my wife & I purchased a vehicle from this dealership. We returned to them because our in our prior experience, we found their staff to be great to deal with, kno More

by Rwaylon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter, Michael Steinke
Nov 26, 2013 -

DCH Wappingers Falls Toyota responded

Rwaylon, Thank you for coming back to see us at DCH Wappingers Falls and making us the dealership you ultimately made your purchase from. We thoroughly enjoy and understand the importance of building our relationships with our customers. I am thrilled to hear that our staff, ease of purchase, and a no pressure environment were the reasons you chose to buy from us. Thank you for your feedback and I will pass along your comments to Leroy and Michael. We hope to see you soon when making another vehicle decision for your daughter, and please do not hesitate to contact us with any questions you may have! On behalf of Leroy Porter, Michael Steinke and all of us here at DCH Wappingers Falls Toyota, thank you for the excellent review. Enjoy your new vehicle and we look forward to seeing you in the future! -Lee Burns, General Manager

November 18, 2013

DCH provided excellent service all the way. We found them to be ethical in their dealings. Even though the deal we negotiated left them little benefit, they were true to their word and did their best t More

by tgdenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jan 09, 2014 -

DCH Wappingers Falls Toyota responded

Tgdenton, I am glad to hear that our team here provided you with an excellent car-buying experience. Thank you for sharing your kind words about Leroy and Daryl. Here at DCH Wappingers Falls Toyota, we know the customer is most important. We stand by staying true to our word and enjoy helping our customers get into the vehicle they desire. On behalf of Leroy, Daryl and all of us here at DCH Wappingers Falls Toyota, thank you. I am very happy that we were able to work with you, and we look forward to seeing you again. -Lee Burns, General Manager

November 14, 2013

Awesome dealer, very professional to deal with, went above and beyond to find us the right sienna. I would recommend DCH wappingers falls Toyota to anyone More

by Mythree86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jan 09, 2014 -

DCH Wappingers Falls Toyota responded

Mythree86, Thank you very much for sharing your positive experience with Robert and out team here at DCH Wappingers Falls Toyota. I am very pleased to hear that Robert was able to find you the perfect Sienna. He is one of our top sales consultants and is always working to assist his customers find the vehicle they are looking for. On behalf of Robert and all of us here at DCH Wappingers Falls Toyota, thank you for the great recommendation. -Lee Burns, General Manager

November 12, 2013

Bobby is very friendly and knowlegable about the vehicles. He put us at ease the moment we walked into the deaership.We leased a Corolla and Bobby was able to get us the car for terms that fit our n More

by jfryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schiro
Jan 09, 2014 -

DCH Wappingers Falls Toyota responded

jfryan, I am please to hear that you enjoyed your car-buying experience with Bobby and Rich here at DCH Wappingers Falls Toyota. Bobby is one of our elite sales consultants and is very well educated on all Toyota's along with the many benefits of leasing a car. I am glad that Bobby was able to make your experience, stress-free and enjoyable. On behalf of Bobby, Rich and all of us here at DCH Wappingers Falls Toyota, thank you. We look forward to seeing you in the future for any of your car needs! -Lee Burns, General Manager

November 09, 2013

I was looking to trade my older luxury car for a 'green' car with the latest technology, specifically a nav system with backup camera. The Wapp folks did not disappoint! They were consistently and p More

by Maxmom07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Jan 09, 2014 -

DCH Wappingers Falls Toyota responded

Maxmom07, Thank you for sharing your positive experience here at DCH Wappingers Falls Toyota. With all the new technology in cars, buying a new one can be stressful, I am glad we were able to make your trade a simple process for you. I am glad that we were able to introduce you to the Prius V, and that we explained all the new technology. On behalf of all of us here at DCH Wappingers Falls Toyota, thank you. Enjoy your new Prius V and please do not hesitate to contact us if you have any questions. -Lee Burns, General Manager

November 06, 2013

I was very satisfied with the customer service I received. I will definitely recommend this dealership and salesman Michael Steinke to friends who are interested in purchasing a car. He went above More

by jbaldino108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
Nov 06, 2013 -

DCH Wappingers Falls Toyota responded

Jackie, Thank you so much for taking the time to share your wonderful experience. I am so happy to hear that you would recommend both our dealership and Michael Steinke to others. Michael is a valuable member of our sales team and I am so thrilled to hear that you enjoyed working with him. We take pride in treating our customers like family and strive to always provide a stress-free car-buying experience. On behalf of Michael Steinke and all of us here at DCH Wappingers Falls Toyota, congrats on the new car. We hope to see you in the future and please contact us if you have any questions. Lee Burns, General Manager

November 03, 2013

This is my second car that I have bought form DCH. My daughter had just bought a Rav4 from Mike Steinke about three months ago. She recommended I talk to him because she said he was truly an exceptional More

by Carol573
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Steinke, Michael Steinke
Nov 04, 2013 -

DCH Wappingers Falls Toyota responded

Carol573, Thank you for your excellent review! We always appreciate hearing from repeat customers. Our dealership is great because of customers like you! We appreciate your compliments about Mike. We strive for excellent customer service in all that we do, and we are pleased to hear that you were able to experience this first-hand. On behalf of Mike and the rest of the staff here at DCH Wappingers Falls Toyota, we thank you for choosing our dealership, and we hope you enjoy your purchase! -Lee Burns, General Manager

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