DCH Wappingers Falls Toyota

Mr. Porter was very kind and understainding to me and my daughter. He was very helpfull in helping me pick the right car for me. I would recommend him to my friends and family when get a car. daughter. He was very helpfull in helping me pick the right car for me. I would recommend him to my friends and family when get a car. More

Bill Albrecht and the team at Wappingers Falls were exceptional. I was not sure which model Truck I was going to buy and Bill worked with me over the course of three days and priced everything out for exceptional. I was not sure which model Truck I was going to buy and Bill worked with me over the course of three days and priced everything out for me. He was very patient. There was never any pressure. It was very helpful to me in making my decision. Bill is friendly and knowledgeable. My truck was delivered right away. They also gave me a great deal on my trade in. I visited five other Toyota Dealers and I did not have a similar experience at any of them. More

I highly recommend DCH Wappingers Falls Toyota for both service and sales. Last month I brought in three vehicles for service, only one of which was a Toyota. They did a fantastic job of diagnosing the iss service and sales. Last month I brought in three vehicles for service, only one of which was a Toyota. They did a fantastic job of diagnosing the issues I had been having with them and recommending the best solutions at a reasonable price within the timeframes and estimates they provided to me upfront. I spoke with three competent and friendly Service Advisors: Crystal, John and Matt. Last week I purchased a certified 2008 Toyota Highlander Hybrid, and dealt with Sales Consultant Ron Wilson who was fantastic throughout the whole sales process. Sales Manager Karl Boye gave me a good value for my trade-in and thanked me for my repeat business. Finance Manager Corey Rheal was efficient with all the financial paperwork. The certified Highlander I purchased was in excellent condition and priced the lowest of any similar model within a 250-mile radius. More

We had a great experience at DCH. There was no pressure at all on us and MJ Herring was extremely helpful in getting us the right car for the right price. I will definitely come back here when it's time to at all on us and MJ Herring was extremely helpful in getting us the right car for the right price. I will definitely come back here when it's time to replace our other car. More

DCH Toyota is the best Toyota dealer I have ever do ne business with!!! This is my third car that I have purchased from them. I have dealt with Mr. Bobby Pucher who is THE BEST!!!! His professional dem business with!!! This is my third car that I have purchased from them. I have dealt with Mr. Bobby Pucher who is THE BEST!!!! His professional demeanor, integrity, enthusiasm and personable nature make for a wonderful car buying experience!! I purchased a Camry SE and Bobby took the time to introduce me to the car and all of its amenities, bells and whistles. I would very highly recommend him to anyone that wishes to consider buying a Toyota. Definitely ask for him. I'd also like to comment on the service department. They are very friendly, welcoming and efficient at getting you in and then out, if you are waiting. The lounge that serves as the waiting area is comfortable, has WiFi and a Keurig coffee brewer... they even bring in fresh bagels in the morning!! Thanks for a great overall experience, keep up the good work and I certainly will be back!! More

On March 29,2013, I purchased a Toyota Highlander. I had been in an accident & my Highlander was totaled - it is a very safe car! We had been there earlier in the week to see what was available & prices. We been in an accident & my Highlander was totaled - it is a very safe car! We had been there earlier in the week to see what was available & prices. We met Mike Maresca in the lot. He was polite & attentive. He listened to exactly what we wanted. He never tried to talk us into anything different. He showed us exactly what we were looking for and the prices. He was very clear about everything from details about the car to financing. It was a very positive eperience. I would definitely recommend DCH Wappingers Falls AND Mike Maresca to friends and family. More

My experience at this dealership was great. Melissa and the entire team was polite, interested and not pushy. We went over several options for the particular model I was looking for, weighing the pros and the entire team was polite, interested and not pushy. We went over several options for the particular model I was looking for, weighing the pros and cons. I felt no pressure either way and they left the decision in my hands. They do not work on commission, which helped make the shopping and buying experience much more pleasurable. Financing was done right there and I got the best rate available. I went in on a Sunday and was in my new car by Tuesday. I couldn't be more pleased. More

I have been researching cars for two months. I have been to a lot of dealerships in that time and driven many cars. So I've really been able to hone in on what I like and don't like in customer service, an to a lot of dealerships in that time and driven many cars. So I've really been able to hone in on what I like and don't like in customer service, and I've been able to pretty comfortably understand how much I would need to spend to get the car and options for my money. I'm buying a Toyota Camry SE because it's a beautiful, reliable, VERY comfortable car. But the reasons I'm buying "that" car is because of Bobby Pucher and the culture of customer service at DCHWT. The one thing I really liked is that Bobby is the only person I dealt with thru the entire process. It wasn't one of those deals where he goes on a test drive with me and answers some questions, but when it comes time to talk money he runs in the back to discuss it with the hocus pocus finance manager. No! Bobby was with me the whole way...including negotiating cost and running credit. And he was fabulous!!! He's one of those people you can tell really strives to do a good job and truly wants his customers to be educated about their potential purchase. He didn't attain "elite" status for nothing! I also appreciated that no one from DCH hunted me down with daily phone calls and emails after my first visit. I was given information and allowed time to think about it without the barrage that tends to follow. I found that to be very refreshing. What I'm walking away with from DCHWT is a car I'm super happy with and an experience that will definitely generate loyalty on my part in the future. When discussing this with a friend of mine who has bought Toyotas there, he said he's bought two vehicles from Robert Schaeffer and had the same experience: fantastic! So it's definitely a nod to the management as well that people consistently feel this strongly about their dealership. More

Since I moved up to this area in 1990, this was my 7th vehicle, all from this location back when it was Greer Toyota, I'm glad I came back after my purchase of my 2004 dodge, I won't not go anywhere else, vehicle, all from this location back when it was Greer Toyota, I'm glad I came back after my purchase of my 2004 dodge, I won't not go anywhere else, and Michael Gottuso is a great sales rep. More

I was immediately greeted by a friendly reception person. She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales per She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales person was Melissa. She was very friendly and accommodating. She was thorough and took time to explain how their dealership works and the features and options of the car in which I was interested. I was impressed by how Melissa made herself available when she was not scheduled to be at the dealership. She gave her mobile number and returned calls promptly. I got the impression that she was very honest and up front with answers to my questions. Additionally, the financial person that processed my paperwork was also very nice, efficient, and thorough. My overall impression was that the people I worked with were honest, friendly and good at their jobs. It is my first impression of buying a Toyota and it was a good experience. More