DCH Wappingers Falls Toyota

I was immediately greeted by a friendly reception person. She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales per She took my information to get me started. She was pleasant and efficient. I did not wait long to begin working with a sales person. My sales person was Melissa. She was very friendly and accommodating. She was thorough and took time to explain how their dealership works and the features and options of the car in which I was interested. I was impressed by how Melissa made herself available when she was not scheduled to be at the dealership. She gave her mobile number and returned calls promptly. I got the impression that she was very honest and up front with answers to my questions. Additionally, the financial person that processed my paperwork was also very nice, efficient, and thorough. My overall impression was that the people I worked with were honest, friendly and good at their jobs. It is my first impression of buying a Toyota and it was a good experience. More

This is our first experience purchasing a Toyota. We decided on DCH Toyota because it was close to home and friends/family recommended them due to the superior customer service they experienced. We rece decided on DCH Toyota because it was close to home and friends/family recommended them due to the superior customer service they experienced. We recently purchased a 2013 Toyota Tacoma and Richard Schiro was the sales associate who helped us. The office was very respectful and accommodating to our time and our needs. Their no pressure sales approach made a normally dreadful car buying experience pleasant and enjoyable. We started our experience about 2 weeks ago when my wife decided to shop without me. She had very limited time as she had our 2 year old with her while the 4 year old was in school. She was able to discuss with Rich what we were looking for and get a value for her trade and never pressured to buy. She was able to leave in time to pick up our 4 year old from preschool. When I went to test drive the truck Rich was not available at the time and instead of making us wait, Rob and Daryl helped. While on the test drive, Rob explained to me the sales team does not work on commission and the focus of the dealership is volume and customer satisfaction with their car buying experience. While I enjoyed the test drive, I was not completely sold on the truck. I wanted something different than what they had on their lot. Rob explained this to Daryl, we shook hands and I was able to leave without any pressure to buy. My wife and Rich texted back and forth over what we were looking for and once Rich was able to get what we were looking for on their lot, he set up an appointment with us to return. The closing of the deal was smooth. We got the truck we wanted for the price we wanted without the games! We were able to drive away in our new truck in less than 3 hours from the time we agreed to the deal! I am very impressed with this dealership and their professional staff. They respected our time and worked with our needs without the pressure usually associated with buying a car. When I am ready to buy another car, I will return here as they have changed my perspective on the car buying experience. More

MJ was great and everyone was very friendly and accommodating. This is one of the big reasons why I chose to buy from Toyota. The people that work there are very personable and helpful and the staf accommodating. This is one of the big reasons why I chose to buy from Toyota. The people that work there are very personable and helpful and the staff is knowledgeable about their field. Mj did a terrific job explaining everything to me and making it easy to make my final decision. This is probably one of the best car dealership experienced I/my family has ever had. Thank You Toyota! More

Bill was very friendly and courteous yet very knowledgeable and professional. He provided numerous insights about the features and options I was interested in so we could quickly conduct a searc knowledgeable and professional. He provided numerous insights about the features and options I was interested in so we could quickly conduct a search for a car. He was able to locate the new car I wanted and had it brought to the dealership expeditiously before the incentives expired! Bill seemed completely at ease setting up and explaining how particular features worked! He continued to follow up even after delivery. Overall this dealership impresses me even more now than when I purchased the first car (which I traded in here) because of the sense of professionalism with which the employees conduct themselves. Thanks to Lee, their trend is in the right direction! More

We just purchased a new truck from DCH toyota. It was the first time using this dealership and after that experience I will not go anywhere else for a new vehicle. Jose Villa was the nicest most friendliest first time using this dealership and after that experience I will not go anywhere else for a new vehicle. Jose Villa was the nicest most friendliest salesman we had ever met. Jose did an excellent job in making sure we we happy with our purchase,without being that typical annoying sales person that everyone knows." Thank you Jose! " I will recommend this dealership and tell everyone to ask for Jose. Thanks again, Karen and Richard Eisinger More

This was our second visit to DCH Wappingers Toyota for a used car purchase. We had a great experience buying the first car from them that when it was time to buy another there was no doubt in our minds tha used car purchase. We had a great experience buying the first car from them that when it was time to buy another there was no doubt in our minds that we would go back to DCH Wappingers Toyota. I have recommended this dealer to my brother who bought a brand new Toyota truck from them and he was as impressed with the courteousness and professionalism of the sales people. I have also recommended their service department to friends who had positive experiences. Our experiences with Corey Rheal, the finance manager, have been also very positive. This is the only dealer I will do business with and the only one that I will recommend other people to. More

Upon entering the dealership for the first time, we were greeted by Michael Gottuso. He was very courteous and knowledgeable as he explained the features of the Camry we were interested in buying. We met greeted by Michael Gottuso. He was very courteous and knowledgeable as he explained the features of the Camry we were interested in buying. We met with other staff members involved in the purchasing of the car who were also very polite and helpful in the process of purchasing the vehicle. When our new car arrived, Michael spent lots of time familiarizing us with all of its features and repeated that he could be contacted at any time if we had further questions. Overall our experience with the entire staff at the dealership was very positive. More

This is my second purchase from DCH Wappingers Toyota. Return customers are the best compliments and advertisement to any business. That being said, honorable mention goes to Rich Schiro (Elite Sales), Co Return customers are the best compliments and advertisement to any business. That being said, honorable mention goes to Rich Schiro (Elite Sales), Corey Rheal (Finance) and Lee Burns (General Manager). All three did an awesome job and where beyond professional in putting me into the Toyota Tacoma that I wanted. I appreciate the straight forward, no nonsense business plan that DCH Wappingers offers to its customers. From beginning to end they are by far the best dealership I have ever come across. They have earned my repeat business and will continue servicing my vehicle with DCH Wappingers. My wife will be in the market next year for a new vehicle and I will be going to DCH Wappingers only for this purchase. NO I WAS NOT PAID TO WRITE THIS!!! Truly a great purchase and buying experience. DCH WAPPINGERS, keep up the good work and great work ethic. Dave A Bloomingburg, NY More

Great dealership with great employees. My parents both bought cars from Wappingers Toyota in the past, and now I purchased my new car from here. The service was great and they got me the best deal possibl bought cars from Wappingers Toyota in the past, and now I purchased my new car from here. The service was great and they got me the best deal possible. I would definitely recommend this dealership to anyone in the market for a Toyota More

Michael Maresca truly exemplifies what a car salesman should be. From the first moment I walked onto the lot, to the moment I drove my new car off of it, Michael was there every step of the way guiding m should be. From the first moment I walked onto the lot, to the moment I drove my new car off of it, Michael was there every step of the way guiding me through the experience of buying my first car. Even when an issue arose with my insurance, Michael assured me not to worry and that everything would be taken care of and it was. I cannot say enough about how much of a help he was during this process. He made buying my first car a pleasant and easy experience. I would definitely recommend Michael to any family and friends in need of a car. More