DCH Wappingers Falls Toyota

Mike S was awesome he helped us right away and found us the perfect car. He went over everything from top to bottom with us and made us feel very comfortable. He was friendly and helpful :) Veronica Marti the perfect car. He went over everything from top to bottom with us and made us feel very comfortable. He was friendly and helpful :) Veronica Martin More

We have bought three Toyotas in the past 26 years, most recently (Sept. 28, 2013) from DCH Wappingers Falls Toyota. It was by far our best car-buying experience. We will never go anywhere else for a car! recently (Sept. 28, 2013) from DCH Wappingers Falls Toyota. It was by far our best car-buying experience. We will never go anywhere else for a car! Everyone we came in contact with at the dealership was courteous and helpful. Our sales associate, Bill Albrecht, was most knowledgeable, kind and patient, as was Mike Smith, the sales manager. We left the dealership pleased with the experience as well as with our new car. More

We walked in and greeted by friendly Akeem Jackson. All our questions were answered quickly and accurately. We got the sense that everything was possible. We walked in on a friday and the following tuesday our questions were answered quickly and accurately. We got the sense that everything was possible. We walked in on a friday and the following tuesday (within 4 day) we traded our 2006 Avalon and left with a brand new 2014 Camry. Our credit score was not the best due to the 2008 financial crisis, but this dealer made things happen for us, and very quickly. Thank you. More

Both my husband and I were driving cars that were ten plus years old. It was a long time since we looked into buying a new vehicle. We were dreading the negotiations we thought we would be up against. B plus years old. It was a long time since we looked into buying a new vehicle. We were dreading the negotiations we thought we would be up against. But to our surprise, Darryn, our sales person told us upfront that they do not work on commissions and that they had haggle free pricing. We were very happy! We did not know if we wanted new or used, purchase or lease so he took us through the entire process. We drove several vehicles and settled on one that I fell in love with -a brand new Highlander Limited with all the bells and whistles! Starting a car with out a key?? A talking in your cell phone without even taking out of your purse?? Sirius radio??? Wow- so many new things to learn!! We were so pleased with the 0.9% financing and within a few days we drove our new car off the lot! they took care of everything! Thanks guys! We will send you all the business we can in the future! Ken and Debbi Ratchford More

I had a great experience purchasing my new 2013 Corolla! Leroy was wonderful! I first bought a used Yaris...back the same day! Everyone was great! I will definitely be back~thanks! Leroy was wonderful! I first bought a used Yaris...back the same day! Everyone was great! I will definitely be back~thanks! More

Can't say enough good things about the staff at DCH Wappingers Toyota. Jose, Carl, Karen and Dina made our experience so much more pleasant and enjoyable each in their own way. Everyone went above an Wappingers Toyota. Jose, Carl, Karen and Dina made our experience so much more pleasant and enjoyable each in their own way. Everyone went above and beyond every step of the way. This is our third purchase from this dealer and we will continue to do business with them. Thanks again for the stellar service! More

We owned and drove a Toyota 2002 RAV4 for eleven years without major problems-just the usual maintenance expenditures. We are huge fans of Toyota autos, having owned a few the past 30 years or so. Our without major problems-just the usual maintenance expenditures. We are huge fans of Toyota autos, having owned a few the past 30 years or so. Our positive experience with the brand brought us back to DCH Wappingers Falls Toyota. Our original thought was that perhaps we would choose a Corolla at this point in time, but also thinking we would take a look at another dealer brand before making a decision. We actually were considering a 2013 RAV4 upon viewing it, but after seeing a 2010 RAV4 Ltd with miles and cost in a good range,( as well as in a red metallic which is pretty spiffy), we opted to make that purchase. Darryn Secor is the sales employee who was just perfect in every way throughout the purchasing process. He was extremely patient and knowledgeable about every aspect of the auto in explanation of it, especially considering our first experience with keyless entry etc. Darryn was simply terrific. On another note, Mike Smith deserves our thanks for mentoring us through the financing process in a way that was very satisfactory to us. An excellent experience all around. Robert and Mary More

I have had the same car for more than 15 years. Entering a car dealership can be daunting.The last thing I wanted was sales pressure. So when Akeem Jackson introduced himself, sat down with me and listened a car dealership can be daunting.The last thing I wanted was sales pressure. So when Akeem Jackson introduced himself, sat down with me and listened to the questions I had about the Camry LE, I was very pleased with his demeanor and patience, The car was brought out to me to test drive. I appreciated the way the technology was described. (Less, intimidating than I thought). I liked what I saw, but still not sure of what was out there. When I received a courtesy call, I decided on another visit. I inquired about the Camry SE. Akeem provided all the information for comparisons of the LE and SE. No problem negotiating prices. They were good deals. After several days of corresponding, I came home with the Camry SE. Bottom line, loved the comfort! I guess patience was a virtue for both of us. Also, service with a smile. More

First of all, let me start by saying that it is very rare First of all, let me start by saying that it is very rare that I take the time to write any reviews. It's only because of the superb service that m First of all, let me start by saying that it is very rare that I take the time to write any reviews. It's only because of the superb service that my wife and I received from Darryn and Rich that we are posting this. We can't remember the last time that we were greeted by such a friendly group of people at a dealership. As soon as we walked through the door, Darryn introduced himself and asked how he could help us. He was polite, friendly, professional and knowledgable. He was able to answer all of our questions about the Carolla LE we were interested in and did not pressure us in any way. He allowed us all the time we needed for a test ride and ran thru all the options that were included in the car. He also took us over to another lot to check out some other cars that were similar to the one we drove. We had some questions about the financing, but he told us about some options to consider and we worked that out pretty quickly! Ditto for Rich Schiro. He explained about all the extended warranty options and the other plans that Toyota offers and the value that they would provide. We wound up including the extended warranty in our agreement because of his thoroughness and ability to answer our questions about it. He also explained all the other paperwork required to put us in the Carolla quickly and painlessly. Best of all, we were told they could have the car ready to drive home later that afternoon, which was quite a surprise to us. That saved us a second trip back. We were considering buying a Subaru Impreza from the dealership up the road, but we wanted to check out your inventory before we made our choice. I'm glad we did! You guys even came down on the price to match what we worked out with the Subaru salesmen! All in all, we were totally satisfied with the whole car buying experience. We look forward to enjoying our new Carolla for many years to come. It rides great and is just what we were looking for! I can say without a doubt, that we will recommend your dealership to any of our friends or relatives who are interested in purchasing a new or used vehicle. Great job guys... Keep up the excellent customer service! Charlie and Lucille Walters More

Working with MJ Herring and Mike Smith in the finance department was an outstanding experience. They answered all of our questions about the car, had a great deal of patience walking us through the paper department was an outstanding experience. They answered all of our questions about the car, had a great deal of patience walking us through the paperwork, gave us a great deal, and were really personable. We recommend them and this dealership highly. More