
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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I started out with a purchase of a 2011 Camry to commute with. After meeting Michael Gottuso and spending time going over the car I left the dealership to think about it. I came back a few days later and he with. After meeting Michael Gottuso and spending time going over the car I left the dealership to think about it. I came back a few days later and he answered all my other questions. At that point I could not refuse the purchase of the Camry. I am totally satisfied with the car having 60,000 miles on it in less then 2 years. In July I took my Daughter to look at a Rav 4. Again with Michael. She test drove it and we purchased it that day. She is very happy. They just did the first service and everything is going well. In January I looked at a Tundra with Michale and test drove it. I again left and had to think about it. I called up a week later and it was gone. 8 days ago I meet Michael again and he showed me another color. We again test drove it and as I was looking it over a previous customer that was in earlier called up and purchased it. Michael was trying to locate one to match and found something similar. I placed a deposit on it and the next day Michael called me to let me know the original one I looked at became available. He transferred my deposit to that truck and had it ready to pickup THAT NIGHT!. Michael does not just sell cars, he creates relationships with his customers. He takes his time and will do everything he can to satisfy your needs. Without him at that dealership, I cannot say I would have purchased 3 vehicles in 3 years. Keep up the good work! More
Very knowlegable in the TOYOTA cars offered , quik in response with details and pointed out benefits over the other makes and models of cars that I was considering. Like GM ,HYUNDAI , HONDA. response with details and pointed out benefits over the other makes and models of cars that I was considering. Like GM ,HYUNDAI , HONDA. More
Mr. Porter was very friendly and helpful to my wife and I. We went to the dealership on a Saturday afternoon after a snowstorm the night before and Mr. Porter worked most of that day clearing snow and then I. We went to the dealership on a Saturday afternoon after a snowstorm the night before and Mr. Porter worked most of that day clearing snow and then spent close to three hours with us test driving two different vehicles and answering all of our many questions. Mr Pucher was also very kind and helpful to us in our negotiations with this dealership, and the finance manager Corey Rheel worked to give us everything we wanted at an affordable price. When we came to pick up the vehicle all the details were taken care of. We felt like everyone went out of their way to help us and we thank you for making this an enjoyable purchase. More
I do not live near the DCH in Wappingers, I live in Westchester so I dealt with Rich over the phone before I even picked up my new 2013 Toyota Sienna XLE. I knew exactly what I wanted and Rich located Westchester so I dealt with Rich over the phone before I even picked up my new 2013 Toyota Sienna XLE. I knew exactly what I wanted and Rich located it for me.He gave me the price for the vehicle and even gave me a rough estimate on my trade in from the pictures I took of it. (who ever heard of that???). I drove up there yesterday with my 2004 Sienna they looked it over gave me the fantastic trade in price and had my 2013 ready to go. After going with Corey and signing the paper work. Which he explained all the options that I can have. I put him through the ringer with questions and he was fantastic and patient with me. Then Rich explained the car fully and I mean every detail of the car explained to me I was ready to go. I even forgot to test drive the car. Rich said don't worry if you don't like the car within 3 days or 300 miles I can return it to the dealer no questions asked for a full refund. WHAT!!!! Let me tell you I am not returning this car!. What a great experience I had with everyone at DCH Wappingers. No hassle,No fuss just great customer service. Thank you Rich and the dch crew More
This is the third vehicle that I have purchased from DCH Wappingers Falls Toyota and the 2nd Toyota. Can't say enough about the Toyota vehicles and the dealership is just the easiest I have ever worked wit Wappingers Falls Toyota and the 2nd Toyota. Can't say enough about the Toyota vehicles and the dealership is just the easiest I have ever worked with. Love the "no hassle pricing". Bill Albrecht and Mike Smith were great to deal with and plan on getting all of my Toyotas there. More
was treated very well by the salesman and all other was treated very well by the salesman and all other employees at this dealership. Was given a better price for my trade-in then any other dealer. was treated very well by the salesman and all other employees at this dealership. Was given a better price for my trade-in then any other dealer. More
I put off buying a car for a long time due to a bad experience in the past. DCH Toyota in Wappingers Falls was completely different. I walked in knowing the car I was interested in and they showed it experience in the past. DCH Toyota in Wappingers Falls was completely different. I walked in knowing the car I was interested in and they showed it to me, gave me all kinds of payment options to choose from and I drove out in my new car that afternoon. It was painless! Naeem Randall was very professional and helpful during the whole process. I would recommend this dealership and Naeem to anyone who want a good experience when buying a car! More
We walked in to the dealership to test drive a 2013 Camry and drove our new Camry out. The car sold itself, but the service was amazing. The easiest car purchase we have ever made. The salesman, Bobby Puc and drove our new Camry out. The car sold itself, but the service was amazing. The easiest car purchase we have ever made. The salesman, Bobby Pucher, was very knowledgeable and friendly and we never felt pressured. Very willing to work with you and the price of the car and financing was very easy to live with. More
They made me a reasonable starting offer. I got an excellent offer elsewhere and asked them to compete. They agreed to match that offer. Very good to work with. excellent offer elsewhere and asked them to compete. They agreed to match that offer. Very good to work with. More
Bill was easy to talk to, not pushy, and willing to work with me. He made it easy, and was patient and willing to explain about the car. He took the time to show, as well as tell about the car, mechanically with me. He made it easy, and was patient and willing to explain about the car. He took the time to show, as well as tell about the car, mechanically and technically, inside and out. He was helpful in making adjustments to my preferences in the review, and ensured that he answered my questions. It was a pleasant experience, and I am a satisfied customer. More