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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,745 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,745 reviews

March 01, 2013

I started out with a purchase of a 2011 Camry to commute with. After meeting Michael Gottuso and spending time going over the car I left the dealership to think about it. I came back a few days later and he More

by John0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

John0101: Thanks so much for this wonderful review! It is truly rewarding to be such an integral part of someone's day-to-day life. It sounds like you do a mighty large amount of commuting...which means it's all important for you to have a safe, comfortable, reliable vehicle. Perfect for a Toyota! It's also so important to ensure that your daughter is driving a vehicle you can rely on to keep her safe...no matter what the conditions. We're glad she's happy with her RAV. It sounds like your family is now familiar with so many of our models. We appreciate you giving us the opportunity to provide you with the best product...and customer service...that we can. On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, enjoy all those rides- Lee Burns, General Manager

March 01, 2013

Very knowlegable in the TOYOTA cars offered , quik in response with details and pointed out benefits over the other makes and models of cars that I was considering. Like GM ,HYUNDAI , HONDA. More

by beloose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

beloose: Thank you for this terrific review. We appreciate you taking the time to relay the details of your purchasing experience with us. We pride ourselves on knowing our product, regardless of the make. We hope you are enjoying your new vehicle. On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

March 01, 2013

Mr. Porter was very friendly and helpful to my wife and I. We went to the dealership on a Saturday afternoon after a snowstorm the night before and Mr. Porter worked most of that day clearing snow and then More

by corkydebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Mar 20, 2013 -

DCH Wappingers Falls Toyota responded

corkydebbie: You are very welcome...and we appreciate this review. It's always gratifying to see that the extra effort our team members take to ensure a smooth transaction is being recognized. Our goal is to ensure your experience is easy and informative...and it sounds like we've achieved that. We understand what a big decision purchasing a vehicle is and we want you to feel completely comfortable with your decision. Thanks for providing this review. On behalf of Leroy Porter, Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

February 28, 2013

I do not live near the DCH in Wappingers, I live in Westchester so I dealt with Rich over the phone before I even picked up my new 2013 Toyota Sienna XLE. I knew exactly what I wanted and Rich located More

by docin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Rheal, Richard Schiro
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

docin8: Wow! We love this review! It encompasses everything that we strive to provide: a comfortable, informative, hassle-free experience with our no-questions-asked return policy. We're so glad that you enjoyed the buying experience at our dealership...and that your time with Rich and Corey made you feel secure with your purchase. It is the epitome of a formula for a return customer, don't you think? Thank you for your business! On behalf of Richard Schiro and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful new Sienna- Lee Burns, General Manager

February 27, 2013

This is the third vehicle that I have purchased from DCH Wappingers Falls Toyota and the 2nd Toyota. Can't say enough about the Toyota vehicles and the dealership is just the easiest I have ever worked wit More

by ginamay14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

ginamay14: We appreciate this wonderful review. Purchasing three vehicles from the same dealership sends a clear message that you find us to be fair and informative, with great customer service. Right? That's how I see it! Our "hassle-free" process has been fine-tuned over the past three years until it's become a way of doing business that's second nature to us. We're glad your time with us was comfortable and pleasant...that's how car-buying should be! On behalf of Bill Albrecht, Mike Smith and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

February 27, 2013

was treated very well by the salesman and all other was treated very well by the salesman and all other employees at this dealership. Was given a better price for my trade-in then any other dealer. More

by DA2109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

DA2109: Thanks for this great review. We're glad your time with us left you feeling that you'd been treated fairly and that everyone was pleasant and made you feel comfortable. We hope to see you again in the future! On behalf of Bill Albrecht and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

February 24, 2013

I put off buying a car for a long time due to a bad experience in the past. DCH Toyota in Wappingers Falls was completely different. I walked in knowing the car I was interested in and they showed it More

by jmcginley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelita Darby, Naeem Randall
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

jmcginley: Thanks for this awesome review. We'd like to believe that we have erased any negative memories you may have had from past experiences. Going forward, you can feel confident that your vehicle will provide many years of comfortable, happy memories....and that we'll be here for you to keep it that way! We appreciate your business and look forward to seeing you in the future. On behalf of Naeem Randall and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

February 22, 2013

We walked in to the dealership to test drive a 2013 Camry and drove our new Camry out. The car sold itself, but the service was amazing. The easiest car purchase we have ever made. The salesman, Bobby Puc More

by greg23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

greg23: Thanks so much for this wonderful review. Your buying experience with Bobby sounds like the perfect scenario: friendly, informative service combined with a beautiful, well-made product. We're glad you found your time with us to be "amazing"...our goal is to continue to delightfully surprise those who visit us with an unmatchable service experience. It sounds like we've accomplished that! On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

February 21, 2013

They made me a reasonable starting offer. I got an excellent offer elsewhere and asked them to compete. They agreed to match that offer. Very good to work with. More

by Xchemist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2013 -

DCH Wappingers Falls Toyota responded

Xchemist: We appreciate this 5-star review. We're happy we were able to provide you with a match to the quote you'd received...plus you get the advantage of our top-notch customer service! Our long-term commitment to providing the best customer service in the Hudson Valley means we'll be here to answer any questions you have in the future and our award-winning service team will take excellent care of your vehicle. On behalf of Kevin Nelson and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

February 17, 2013

Bill was easy to talk to, not pushy, and willing to work with me. He made it easy, and was patient and willing to explain about the car. He took the time to show, as well as tell about the car, mechanically More

by squanny89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2013 -

DCH Wappingers Falls Toyota responded

squanny89: Thank you for providing this awesome review. We're glad that your time with us was both comfortable and informative. We realize that purchasing a vehicle is a huge commitment and we want everything to be just right. You and your vehicle will be spending a lot of time together! We're here if you have any questions in the future and we appreciate your business. On behalf of Bill Albrecht and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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