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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

June 04, 2013

I went in to trade my 2008 Yaris...not having good credit I didn't think I would be able to get a good deal. Working with Leroy, Pinkal and Rob I was able to get the car I wanted and LOVE! I first took a 2 More

by serene428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Porter
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

serene428: Wow! Thank *you* for this awesome review! It sounds like you and the Corolla were meant to be. It's a beautiful car, right? Finding the perfect car at a price that meets your budget shouldn't be an impossible task...and we're glad Leroy, Pinkal and Rob were able to make it happen. We appreciate the kudos and your recommendation to friends and family means a lot. On behalf of Leroy Porter, Pinkal Patel, Rob Goldberg and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Corolla- Lee Burns, General Manager

May 31, 2013

MJ made our experience pleasant from beginning to end. He wasn't pushy and was very informative and friendly throughout the process. We actually liked their no hassle sales policy, as we are not people who l More

by krstnconley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

krstnconley: We appreciate this terrific review. We're glad you found our "Hassle-Free" way of doing business to be relaxed and informative...and we do believe it's the best way to buy a car! Our customers have overwhelmingly agreed with you...finding the haggle of traditional purchasing to be out of their comfort zone. They prefer transparency and a streamlined, easy process...and that's what we strive to provide. On behalf of MJ Herring and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 30, 2013

...Melissa blew us away with her knowledge of product She also was personable,and we really enjoyed working with her We will be recommending her and the dealership to friends interested in purchasing a t More

by slipknot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : STEPHEN FASSMAN
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

slipknot: Thanks so much for this wonderful review. Melissa is awesome, right? She epitomizes everything we strive to provide for our customers, from her extensive knowledge of our inventory to her friendliness and warm personality. We're glad you found your time with us to be worthy of an enthusiastic recommendation to friends and family...we know that's the highest form of praise! On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 29, 2013

No pressure. When we had an issue they took control of it. Mike called just this week to check that everything was ok with the van. I would recommend the dealership to anyone. More

by Jiccimatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

Jiccimatt: Thanks so much for this great review. We appreciate you taking the time to provide this, as well as your recommendation to others who are looking for their own stellar buying experience. We're glad you found your time with us to be comfortable and informative and we look forward to seeing you in the future. On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

May 25, 2013

My sales person, Naeem Randall, was friendly, knowledgeable about all of Toyota's models, polite and very professional. I had been thinking about a Rav4 for some time, but it was on a whim coming More

by jimheron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

jimheron: Thanks so much for this awesome review. Your account of your time with Naeem Randall is testament to our commitment to provide the very best customer experience possible! An integral part of our "Hassle-Free Process" is allowing our customers to move at their own pace...without feeling pressured or pushed. We're glad you felt comfortable and informed throughout your purchasing process and we appreciate you recommending us to others- On behalf of Naeem Randall and everyone at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 24, 2013

I have been going to this dealership since 2007 and yesterday, I bought a 2013 Rav4 AWD Limited. This is my 4th purchase there. Each time I have traded in the older model for a newer model and style. More

by Audrone8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

Audrone8: You are very welcome...and thank you for leaving this terrific review. We appreciate your ongoing patronage and we're proud to have been your vehicle provider for the past six years. Please know that we value you as part of the DCH family and that we'll always be here to answer any questions you may have. Whether it's our top-notch sales team or our award-winning service department, we'll do our best to provide the best customer service we possibly can. On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 20, 2013

I'm not one to write product reviews but I felt I needed to write a review about my experience at DCH Toyota. My wife was visiting the Fishkill area when her 2002 Toyota Sequoia broke down. Not kno More

by acannale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

acannale: We appreciate this awesome review! It's gratifying to hear that we were able to provide you with a service experience that went above and beyond what you'd expected. We understand that most people do not wish to take the time to register and then leave a review...but that's exactly what makes the reviews we receive so special. We realize the time and effort it takes to leave your feedback and we, as well as many future service customers, do appreciate it. We're glad we were able to resolve any issues you'd had and we look forward to serving you in the future- On behalf of Matthew Gaynor and all of us at DCH Wappingers Falls Toyota, drive safe- Lee Burns, General Manager

May 13, 2013

I have been purchasing Toyotas since 1985, but my experience with Wappingers Falls Toyota was unlike any prior experience. It was the most satisfying, least stressful purchase I've ever been involve More

by DaveCamry2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke, Michael Steinke
May 23, 2013 -

DCH Wappingers Falls Toyota responded

DaveCamry2013: Thanks so much for providing this wonderful review! We're happy that your time with Mike Steinke and the team was comfortable and informative. We're proud of the excellent service our team provides and are glad that you've shared your experience here. We're always glad we to hear that a customer will recommend us to their friends and family...it really is the highest form of praise! On behalf of Michael Steinke and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

May 13, 2013

My main reason for shopping for a new car was my wife's birthday. Michael was there to greet us as soon as we stepped into the showroom. Michael was extremely professional, kind, knowledgeable and More

by dbodisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2013 -

DCH Wappingers Falls Toyota responded

dbodisher: Thanks so much for this wonderful review. We hope that your wife enjoyed that exceptional birthday present and we can't help but wonder what she will get *you* on your birthday! Our sales team strives to provide the very best in customer service and we're glad that you experienced just that with Michael Maresca. Knowledgeable, friendly and approachable are definitely words I would use to describe Michael. I'm sorry I missed his singing debut but I'm sure it was impressive! On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, we hope you enjoy that new ride- Lee Burns, General Manager

May 09, 2013

In all our years of purchasing cars this was one of the most pleasant experiences me and my husband ever had!! Prices were very good Mike was very knowledgeable of all the cars and the brand He did an ou More

by 2013Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steinke, Michael Steinke
May 15, 2013 -

DCH Wappingers Falls Toyota responded

2013Rav4: Thanks so much for this awesome review! We're proud and honored to have provided you with a terrific experience that has surpassed your expectations. Our entire team...both sales and service, work hard to ensure that everyone has the best experience possible. We've fine-tuned the "hassle-free" process! We look forward to providing your daughter with the same excellent customer service (in addition to a safe, reliable vehicle). On behalf of Michael Steinke and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

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