DCH Wappingers Falls Toyota

We have had an excellent experience with DCH, Toyota, Wappingers Falls, at each step of the purchase and beyond, with our new 2012 Rav4. The sales representatives were very helpful with everything we nee Wappingers Falls, at each step of the purchase and beyond, with our new 2012 Rav4. The sales representatives were very helpful with everything we needed for first deciding on a Rav4 and then choosing the best model for our needs. They professionally and patiently provided us with lots of comparison information, along with extensive test driving experiences, over a wide range of city and highway conditions, on at least 5 separate visits to the showroom. The entire process of vehicle selection, price negotiating and taking possession of our Rav4 was very smooth and hassle free, thanks to the comprehensive team effort of the sales reps we worked with: Michael Gottuso (mostly), along with Debby Weiss, and Pinkal Patel. We also have two praiseworthy DCH Toyota experiences, to report, that occurred within about one month after purchase: 1. A slow tire leak (due to a nail) was detected early by the tire pressure sensor system and then quickly repaired, within 30 minutes, by the DCH Toyota maintenance people and free of charge. 2. We attended a very thorough vehicle information seminar that was conducted by the DCH Toyota staff, for the benefit of recent purchasers. This lengthy evening session covered a wide range of valuable explanations and tips, for what was in the owner’s manual for each vehicle of interest and more. Also, the food was great! Sincerely, Roger and Lily Verkuil More

I started looking at small to mid sized SUV's to replace my current vehicle and had been looking at the Toyota RAV4, Volkswagen Tigawan and the Honda CRV. I'd owned a Honda CRV years ago and loved it so wh my current vehicle and had been looking at the Toyota RAV4, Volkswagen Tigawan and the Honda CRV. I'd owned a Honda CRV years ago and loved it so whenI started researching new cars, I had it in the back of my mind that Honda had a distinct advantage in my search. My mind was quickly changed when I wondered into DCH Toyota in Wappingers one fall afternoon. I knew Toyota enjoyed a great reputation for quality and reliability what I wasn't aware of was the number of special programs and incetives Toyota offered on some of their vehicles. Zero % financing for the RAV4 was particular attractive to me and the more I learned about the Rav, the more impressed I became. I traded in a vehicle and DCH treated me fairly estimating my trade with on of the most competitive estimates I'd received with any dealership I'd been working with. What cinched the deal for me was the customer service I received from Daniel Cappola. Dan was very forthright in telling me all of the details of the sale process. He was focused on what my wants and needs were for the car, he was patient in showing me all of the options and endured multiple test drives. I admired his sales approach which contained none of the typical high pressure sales pitch and the no haggle pricing. I especially liked that none of the information given to me was motivated by a commission or meant to direct me toward any other vehicle, other than the one I wanted. I purchase the Toyota RAV4 because of the quality of the car, the incentives offered, the fair trade in value given to me on my old vehicle and the level of customer service I received every time I entered the dealership. I not only plan on servicing my vehicle with DCH but will recommend them to friends and family. More

Melissa was very knowledgable and helpful during the entire buying experience. She never rushed me to make an immediate decision but instead provided all the necessary information on the vehicle, inclu entire buying experience. She never rushed me to make an immediate decision but instead provided all the necessary information on the vehicle, including the carfax report, and the warranties/guarantees on the car. I also found it very helpful that she enabled me to take a more extended test-drive prior to making my decision. I felt that she was honest and tried to work for my best interests. I would absolutely recommend her to family and friends who are looking for a new/used Toyota. More

No hastle pricing. Would have liked the salespersons to have better knowledge of vehicle engine particulars and the truck overall. Sales staff was courteous. Overall a good experience. I did not buy a t have better knowledge of vehicle engine particulars and the truck overall. Sales staff was courteous. Overall a good experience. I did not buy a truck from the dealership in Mahopac because they were trying to up sell me to a loaded V6 Tacoma. I was handed off from salesperson to sales person, felt like I was getting the runaround, so I left. DCH was straightforward and honest and got me the truck I wanted. the sales guy Daniel Coppola seemed genuine. More

I decided to go with DCH because I had heard good reviews of them by word of mouth and I was interested in purchasing a Toyota or Honda SUV. When I arrived they acted just as I was told with the utmost amoun of them by word of mouth and I was interested in purchasing a Toyota or Honda SUV. When I arrived they acted just as I was told with the utmost amount of generosity toward me and intelligence on why the vehicle was right for me and what it could offer me. The help me get a price that I wanted for a RAV4, that I could fit within my budget, while showing me it was a quality vehicle. The sales consultant I worked with, Debra Weiss, was extremely helpful and she helped me decide that this truly was the vehicle for me. It was overall a great experience and I am more than happy with my choice. More

Down to earth friendly and knowledgeable staff. Excellent no haggle pricing. Got the car that I wanted at the price I expected. Dealer located the car, color and features within 24 hours. Excellent no haggle pricing. Got the car that I wanted at the price I expected. Dealer located the car, color and features within 24 hours. More

I have purchased many cars over the course of my lifetime. Working with Robert Schaeffer was one of the best car-buying experiences that I have had. We are completely satisfied with our purchasing e lifetime. Working with Robert Schaeffer was one of the best car-buying experiences that I have had. We are completely satisfied with our purchasing experience More

Bobby was exceptionally helpful! I had seen a car I was interested online and emailed about a testdrive. I made an appointment for the next day, loved the car, and drove it home 2 days later. I didn't feel interested online and emailed about a testdrive. I made an appointment for the next day, loved the car, and drove it home 2 days later. I didn't feel any pressure from the sales team to make a decision like at other dealers. It was an overall enjoyable experience and feel like I made the right choich going to DCH Wappingers Toyota. More

Third car we've purchased from Robert Schaeffer at DCH Wappingers Toyota. This time, it was a Prius Plug-In for 95mpg. Got a great price on a cool new vehicle. Robert is very much a "non-salesy" kind of Wappingers Toyota. This time, it was a Prius Plug-In for 95mpg. Got a great price on a cool new vehicle. Robert is very much a "non-salesy" kind of sales person. He knows everything about the cars he sells and has a helpful, fun, polite way about him. He follows up after the sale as well and makes what could be a hassle of buying a car a far easier process. When it's time for a fourth car, we'll be back! More

Melissa is a good salesperson. She listens to what I was looking for, asks how much would I was looking to spend and showed me the cars that I may like that fit my budget. She is a pleasure to talk to and looking for, asks how much would I was looking to spend and showed me the cars that I may like that fit my budget. She is a pleasure to talk to and she is very personable. I would recommend her to all my friends in need of a car. Thank You Melissa ! I love my car ... More