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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,826 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,826 reviews

December 01, 2012

I have purchased many cars over the course of my lifetime. Working with Robert Schaeffer was one of the best car-buying experiences that I have had. We are completely satisfied with our purchasing e More

by stan226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer
Dec 14, 2012 -

DCH Wappingers Falls Toyota responded

stan226: We appreciate this glowing review. Rob Schaeffer definitely knows his product, right? His easy-going nature and strong work ethic makes for a friendly, informative purchasing experience. We're happy that you are 100% satisfied with your Hassle-Free buying experience and please know that we value your business, as well as your review here. On behalf of Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

November 30, 2012

Bobby was exceptionally helpful! I had seen a car I was interested online and emailed about a testdrive. I made an appointment for the next day, loved the car, and drove it home 2 days later. I didn't feel More

by katherinesuzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2012 -

DCH Wappingers Falls Toyota responded

katherinesuzan: Thanks so much for this awesome review! We're delighted that you found the entire process (from finding it online to driving it off our lot) to be comfortable and informative. Your review here is a wonderful testament to all the components that make for a successful buying experience...from the initial browsing through bringing your vehicle home and beyond. We look forward to a long and happy relationship! On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful new ride- Lee Burns, General Manager

November 30, 2012

Third car we've purchased from Robert Schaeffer at DCH Wappingers Toyota. This time, it was a Prius Plug-In for 95mpg. Got a great price on a cool new vehicle. Robert is very much a "non-salesy" kind of More

by PriusPete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Clark, Robert Schaeffer
Dec 06, 2012 -

DCH Wappingers Falls Toyota responded

PriusPete: Thanks so much for this fantastic review. (We love your user name, btw!) We appreciate your continued patronage and we share your passion for all things Toyota. We know the importance of creating consistent buying experiences, no matter how much time elapses in-between. We're glad we were able to provide that and will strive to maintain the highest quality customer service for all who walk through our doors. You can feel confident that we'll continue to be here for you if any questions arise. On behalf of Robert Schaeffer and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Prius- Lee Burns, General Manager

November 28, 2012

Melissa is a good salesperson. She listens to what I was looking for, asks how much would I was looking to spend and showed me the cars that I may like that fit my budget. She is a pleasure to talk to and More

by ken zaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Sinapi
Dec 05, 2012 -

DCH Wappingers Falls Toyota responded

ken zaug: Thank YOU for this wonderful review! Melissa appreciates the kudos...and we're all glad you are loving your car. We also appreciate the recommendation...it is the ultimate acknowledgement of excellent customer service, in our humble opinion. Rest assured that your friends would receive the same top-notch service...it is our goal for all our customers. On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful car- Lee Burns, General Manager

November 23, 2012

My wife and I were searching for a car that would have better gas mileage than my current SUV but still had the room and storage. Daniel came up and greeted my wife and I upon entering the showroom and im More

by Wes Vincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

DCH Wappingers Falls Toyota responded

Wes Vincent: Thank YOU for this glowing 5-star review! It is very gratifying to read your account of your visit with us. We're so glad to have been able to provide you and your young family with customer service that is streamlined and efficient, while still maintaining that level of excellence you've come to expect. As one of the newest members of our team, Daniel is an excellent example of someone who is friendly and knowledgeable, without being pushy or overbearing. This, combined with our upfront pricing policy makes for a winning recipe. We're glad to see that you agree! On behalf of Daniel Coppola and all of us at DCH Wappingers Falls Toyota, we hope you enjoy that beautiful Camry- Lee Burns, General Manager

November 22, 2012

This is my 3rd Toyota. I was replacing my 1991 Toyota pickup with over 480,000 miles on it so it didn't take any convincing for me to buy another Toyota because the mileage and the reliability speak for More

by S Caltavuturo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2012 -

DCH Wappingers Falls Toyota responded

S Caltavuturo: Wow. Thanks so much for this terrific review. You've mentioned so many of the facets we're proud to have incorporated into our Hassle Free way of doing business. From the excellent reliability of our product, through our convenient store hours and right into our friendly, knowledgeable sales team, we look to provide a "recommend-worthy" purchasing experience for all our customers. We appreciate your continued loyalty and look forward to providing anything you may need in the future. On behalf of Melissa Sinapi and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

November 20, 2012

After visiting other dealers this was a great experience. Our salesperson was informative, friendly and very knowledgeable which is something that we found lacking at the other dealer also the price after sh More

by bj1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

DCH Wappingers Falls Toyota responded

bj1017: Thanks so much for this fantastic review! We appreciate you taking the time to share your recent experience with us here. Our goal is to ensure that all our customers feel they're receiving informative, friendly service from our excellent sales team. We're glad that your time with Michael reflects just that. We're also happy to hear that you found your overall experience to be one you would recommend to friends and family and we look forward to meeting them, and seeing you, again soon! On behalf of Michael Maresca and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

November 19, 2012

Not pressured by salemen when I entered dealership. Not pressured by salemen when I entered dealership. Salesman knew the car, the Prius station wagon, which is a little high tech to say the least. Ma More

by linda j hudson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose, Jose Villar
Nov 19, 2012 -

DCH Wappingers Falls Toyota responded

linda j hudson: We appreciate you providing this wonderful review! We're glad you felt that your purchasing experience was both respectful and informative. Please know that we strive to extend this excellent experience to everyone who visits us, regardless of gender or age. We're happy to hear that you found your new Prius to be everything you'd expected and we're sure you'll continue to enjoy it for many years to come. Please stay in touch...and do let us know when you decide to let hubby drive it! On behalf of Jose Villar and all of us at DCH Wappingers Falls Toyota, enjoy that beautiful Prius- Lee Burns, General Manager

November 18, 2012

I've been considering buying/leasing a new vehicle for a of couple years now, but after having had so many negative experiences at other local dealerships, I've been putting it off. Unfortunately, my car di More

by xxshotzixx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2012 -

DCH Wappingers Falls Toyota responded

xxshotzixx: Thanks so much for this fantastic review! (We're all doing the happy dance right along with you, by the way.) We're glad to hear that you found your purchasing process with Bobby to be comfortable and streamlined. We feel that when someone knows their product as well as Bobby does it tends to make everything go smoother. We're glad to see that you agree! On behalf of Bobby Pucher and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

November 09, 2012

I went to DCH Toyota to look at a used vehicle I had seen on their website. From the moment I walked in the front doors until I drove off with my car a couple days later, I was treated with nothing but frie More

by jsplendido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2012 -

DCH Wappingers Falls Toyota responded

jsplendido: Thanks so much for this 5-star review. We are happy that you found your purchasing experience with Michael Gottuso to be both informative and friendly. Please know that whether you're purchasing new or used...and regardless of the cost, we always value your business and will treat you with the respect we know our customers deserve. We appreciate you taking the time to provide this review and we also appreciate the future recommendations! On behalf of Michael Gottuso and all of us at DCH Wappingers Falls Toyota, enjoy the beautiful ride- Lee Burns, General Manager

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