DCH Wappingers Falls Toyota

Had a great experience - no hassles. They listened to what I had to say and didn't try to over sell. Pricing was fair and the entire staff was helpful. Would definately purchase another car from this de what I had to say and didn't try to over sell. Pricing was fair and the entire staff was helpful. Would definately purchase another car from this dealershi in the future. More

Went there because of the great prices. Worked with Scott, who got me in the car I wanted and out the door that same day. He was very professional and kept us informed throughout the entire process. Be Scott, who got me in the car I wanted and out the door that same day. He was very professional and kept us informed throughout the entire process. Because of Scott, I will highly reccomend this dealership to all family and friends. Thank you! More

I met with Bobby Pucher on Sunday to discuss the possible purchase of a new Venza. Bobby discussed the Venza's model differences and showed me through a couple of them. I ultimately took one for a test driv purchase of a new Venza. Bobby discussed the Venza's model differences and showed me through a couple of them. I ultimately took one for a test drive.........loved it from the get go and ended up purchasing it. Bobby was knowledgeable, very courteous, and never made me feel pressured at any point. It was a pleasure working with him and I'll certainly look forward to working with him in the future. I'm a 3-year guy. I typically trade my vehicle & purchase a new one every 3 years. Bobby is an asset to DCH Toyota. More

DCH Wappingers Falls Toyota is an exemplary dealership, and I've never received anything less than excellent service. The reason I wanted to rate this dealership is to give praise to the two employees I ha and I've never received anything less than excellent service. The reason I wanted to rate this dealership is to give praise to the two employees I had contact with last week: Joseph DiStefano and Taryn Bellino. Mr. DiStefano was a breath of fresh air when he drove me to drop off and pick up my car. It's nice to see that customer service still holds high value at DCH Toyota. Ms. Bellino was professional, courteous, and knowledgeable while she explained to me what service was needed for my 2011 Corolla. Thank you DCH Toyota for the excellent service all around. Keep up the great work! More

We are very pleased with our experience. Bob was very professional with his knowledge of the product and we found his personality very easy and accommodating. Mary helped when Bob was dealing with anothe professional with his knowledge of the product and we found his personality very easy and accommodating. Mary helped when Bob was dealing with another customer as if it were her own sale. We found this very nice. Ira and Bob Goldberg were also very approachable and comfortable to deal with. The team at Wappingers Falls Toyota were very friendly from the moment we walked through the door. Thanks very much to all, we are extremely happy with our car and YOU! Patty & Frank Birmingham More

I met Melissa and she was extremely helpful, courteous, kind and knowledgable regarding the car I intended to lease. We met to take the car for a test drive and that went extremely well. She spoke with m kind and knowledgable regarding the car I intended to lease. We met to take the car for a test drive and that went extremely well. She spoke with my wife and was very helpful relating information about the car and the lease so my wife could understand. As the lease progressed, I never felt pressured and was always treated very courteously and was kept completely informed of all the information needed to complete the lease signing and drive off in the Prius. Other members of the staff including Pinkal Patel were very professional and courteous. More

I had a very pleasant sale person Mary Snoek. She was great at what she was doing. Very knowledgeable and caring person. She made the process of buying a car comfortable. Just want to thank you Mary for great at what she was doing. Very knowledgeable and caring person. She made the process of buying a car comfortable. Just want to thank you Mary for all you did. More

DCH is the BEST new car and used car dealership ever. We used them in 2001 to buy a new Camry and returned last month to buy a used Corolla. They gave us loaner car (almost new Prius!) when our Corolla was used them in 2001 to buy a new Camry and returned last month to buy a used Corolla. They gave us loaner car (almost new Prius!) when our Corolla wasn't ready because the title was in transit from DMV. They use Kelley Blue Book prices so there is no haggling about the car's value. They have the car faxes and the certified used cars come with warranty and a year of free oil changes. Our salesperson, the beautiful and lovely Melissa Sinapi gave me her cell phone number and accommodated any way she could. We asked for keyless entry on our car and they gave it to use for no extra money. We asked to put the car on a lift (my husband is a mechanic and wanted a good look under the car) and they didn't flinch- up it went. My husband, who has walked away from many dealerships and sales people in all his years of buying cars said that this was an "easy and painless experience" that it was "lovely working with Melissa" and that we WOULD be back to see her again soon. It is not easy for him to spend money! We both felt like this was the best and most enjoyable experience buying a car that we ever had. Please go see Melissa Sinapi and tell her I sent you! Elena More

Excellent service and professionalism by Sale Consultant Excellent service and professionalism by Sale Consultant Pinkal Patel, In this day and time it so wonderful to have a person like Patel to help gu Excellent service and professionalism by Sale Consultant Pinkal Patel, In this day and time it so wonderful to have a person like Patel to help guide you in purchasing another Toyota Car this is our 2nd purchase since 2009 what a great person so knowledgeable with excellent customer service one of the best in Dutchess County. Also in the service Dept. the manager named Jim/Jeff also very professional with a great attitude Wow the Best! More