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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,816 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,816 reviews

January 10, 2012

Naeem was very professional and did everything possible to make sure we were a satisfied customer. We would recommend DCH Wappingers Falls Toyota dealership to anyone interested in purchasing a vehicle. More

by KrollBev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Naeem Randall
Jan 11, 2012 -

DCH Wappingers Falls Toyota responded

KrollBev: Thanks so much for this rave review. We appreciate the time it takes to provide these comments and we truly value them. We're glad you'd taken note of our managers' efforts to ensure you were completely satisfied with your experience as well, although we realize that Naeem does an excellent job of providing top-notch service. On behalf of Naeem and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 09, 2012

I found the buying experience to be very easy, friendly, and professional. I'm not an expert on cars and often feel intimidated in buying cars, but Gary Ritter put me at ease and conducted a very pleasurab More

by cowanwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ritter
Jan 09, 2012 -

DCH Wappingers Falls Toyota responded

cowanwoods, Thank you for this awesome review. Our goal is to ensure that when you drive away in your new car, you feel both comfortable and knowledgeable...regardless of your overall level of expertise in cars. Please know that we will be here for you if you have any questions and we look forward to speaking with you in the future. On behalf of Gary and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 09, 2012

I picked up My new RAV4 Sport last week.My Wife and I just love it. My sales consulant Robert Schaeffer made leasing this car a very plesurable experience.His knowlwedge of the product by explaining all More

by VAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Jan 11, 2012 -

DCH Wappingers Falls Toyota responded

VAC: Thanks so much for providing such a stellar review. Your high recommendation is greatly appreciated and will hopefully be a guide for our future customers who are looking for an honest assessment of what they can expect during their vehicle buying process. We're delighted you found our hassle-free method to be comfortable and informative. On behalf of Robert Schaeffer and everyone here at DCH Wappingers Falls Toyota, enjoy both those new rides! Lee Burns, General Manager

January 06, 2012

My justification for this rating is the honesty, and personalized attention given to me during my second lease experience at this dealership. They have been consistently at the top with respect to all More

by lomaiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Burns and Melissa Sinapi, Lee Burns
Jan 09, 2012 -

DCH Wappingers Falls Toyota responded

lomaiel: We really appreciate this fantastic rating! We believe that a sure sign of a successful relationship is one where the positive interaction continually repeats itself many times over. That's when we know we're doing something right. We value your repeat business and recognize how valuable your review is for our future customers. We feel that your sentiment is echoed by others that visit us...but we never get tired of hearing it and will always strive to retain the highest level of customer service. On behalf of Melissa Sinapi, myself and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 05, 2012

We worked with a young man named Michael Herring to purchase our newToyota Avalon. It was the best car buying experiance we have had in our 50+ years of car buying. He was so patient, plesant and hel More

by marjoe58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael herring
Jan 05, 2012 -

DCH Wappingers Falls Toyota responded

marjoe58: Wow. We loved this review! Please know that comments like yours absolutely set the bar a little higher when it comes to providing an excellent customer experience. The Avalon is a beautiful car, right? We know you'll be happy with it for many years to come. We are honored to receive such high praise from someone with 50+ years of car-buying experience and we look forward to providing you with anything you may need in the future. On behalf of MJ and everyone here at DCH Wappingers Falls Toyota, enjoy that new Avalon- Lee Burns, General Manager

January 05, 2012

We realized that it is worth the extra time to drive to We realized that it is worth the extra time to drive to Wappinger Falls. We have always had great service from them and they have been straightforwar More

by Michelle Clifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Jose Villar
Jan 05, 2012 -

DCH Wappingers Falls Toyota responded

Michelle Clifton: Thank you very much for this excellent review. We appreciate the extra miles you traveled to visit us and we'll do our best to always make it worth the trip! We believe that the foundation of an excellent level of customer service is in your ability to provide a consistent, quality experience. We're glad we've delivered that. On behalf of Jose and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 05, 2012

The quality of the Toyota vehicles, the friendly sales team, and the hassle free pricing all played a part in our decision to buy from this dealer. A very satisfying experience! More

by ToyotaCust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Herring
Jan 05, 2012 -

DCH Wappingers Falls Toyota responded

ToyotaCust: Thanks so much! We appreciate this 5-star review. Your summary is an experience that is replicated over and over again at our dealership and we couldn't be happier! We're glad you felt that satisfaction that comes on the heels of a really positive encounter and rest assured that we're working to maintain the highest level of customer service possible. On behalf of MJ and everyone here at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

January 04, 2012

she is smart,friendly and really knows answers to questions asked. I would recommend Mary to friends and family who are ready to buy cars. More

by esone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mary snoek
Jan 04, 2012 -

DCH Wappingers Falls Toyota responded

esone: Thanks for providing this great review. We believe that feedback from actual customers' experiences are the very best way for our future customers to understand how we do business. Your recommendation means a lot to us. On behalf of Mary Snoek and everyone here at DCH Wappingers Falls Toyota, we appreciate your business! Lee Burns, General Manager

January 03, 2012

Mr. Michael G. was not pressuring at all and made us feel very comfortable with the buying process. This dealership made the car buying process stress free and uncomplicated. More

by Jayasave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gottusso
Jan 03, 2012 -

DCH Wappingers Falls Toyota responded

Jayasave: Thank you for sharing this review. It's nice to hear that we'd provided you with a stress-free buying experience. We're working hard to ensure the process is truly hassle-free. We feel pretty strongly that it's the only way anyone should ever buy a car! On behalf of Michael Gottuso and everyone here at DCH Wappingers Falls Toyota, we hope you enjoy that new ride. Lee Burns, General Manager

January 02, 2012

I had the pleasure of having Gary as my salesman. From the minute I walked through the door, he greeted me with a warm smile. He was very cordial and was able to answer all the questions I had about purch More

by nanonthego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ritter
Jan 03, 2012 -

DCH Wappingers Falls Toyota responded

nanonthego: Thanks for this awesome review...and congratulations on being Gary's first reviewer. He is definitely off to a remarkable start and we expect great things from him. It's a pleasure to hear that your experience was comfortable and pleasant and that all your questions were answered fully. That's how we like things to be! On behalf of Gary and all of us here at DCH Wappingers Falls Toyota, enjoy that new ride. Lee Burns, General Manager

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