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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,356 Reviews
Call Service Center (845) 288-1303

4,356 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 14, 2023

High Quality Service, Timely and Very Good Communications and Updates and Service with a smile. More

by Bhof
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Report | Print
Oct 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

October 13, 2023

Matt Rivera is the best service agent. I come all the way from white plains just to have my car serviced by him. He is honest and trustworthy so I go where he is. More

by lb727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

Matt Rivera is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Oct 14, 2023 -

lb727 responded

He has been my advisor since 2011 and I won’t go to anyone else. I know I will always be dealt with fairly and honestly when I go to him.

October 13, 2023

The staff are very professional and friendly. They provide updates as needed. They ensure that all services are completed in a timely manner. More

by ELIZA35000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

October 13, 2023

Loving our Tacoma! Chris was an awesome guide. Jaimie made the process painless. Thanks guys! More

by JHAACK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Chris and Jaimie provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

October 13, 2023

Service was efficient and friendly. Waiting room and bathroom was clean and quietly. Tgank you More

by STYANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 11, 2023

Service is excellent. Truly appreciate the support from your team and your staff in this Matter More

by LDOLSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

October 11, 2023

Service is excellent . everyon does an excellent job.i couldn't be more pleased.i was in & out quickly! More

by joanndavis2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy deems,Mathew rivera
Report | Print
Oct 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 11, 2023

Excellent sales staff made 100% car was completely ready to be delivered thank you very much for everything More

by DERBYC845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

October 11, 2023

Took care of a simple problem with the heated seats. Fixed the problem and I’m happy with the results. Just fine work. More

by JIMP568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy
Report | Print
Oct 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

October 10, 2023

It was the easiest car buy, I ever had. Everyone was so easy to work with and a pleasure to do business with. More

by jibber2480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel 5 star
Report | Print
Oct 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your car buying experience was worthy of five stars. We really appreciate your business and hope to see you during your next visit!

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