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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,353 Reviews

4,353 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 29, 2023

Service personnel were excellent I thought that I was strung along on my service started at 187 then kept creeping up till it hit 1500. Always owned a Toyota and with 200k miles was looking for new Rav More

by Not buying there
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Aug 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 28, 2023

I have confidence that my car will be kept in great shape with the work done at DCH More

by CPMOMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 26, 2023

Our overall experience with DCH Wappingers Falls Toyota was fantastic. We were searching for a Toyota Certified vehicle in NH were we are located and after expanding our search, we found the perfect vehicl More

by GueniaGlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Mejia Reyes
Jul 27, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Angel Mejia provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 25, 2023

Always good service from the mechanic. We are very happy, Thank you so much for everything. More

by ARMINDAFERRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 24, 2023

This dealership has very good customer service. I have always had good service from them. More

by ashfaqshareef00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 22, 2023

Staff are friendly and welcoming they smile greet there customer service is way better than other dealership More

by EDWARDS.DOREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Mejía Reyes
Jul 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such positive experience at our dealership!

Jul 22, 2023 -

EDWARDS.DOREEN responded

I love my car and ill tell anyone who's looking a car to go to toyota

July 22, 2023

My service provider was wonderful. She was friendly and everything was done faster than expect! More

by spriceltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie (I believe) pretty lady with brown hair
Jul 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

July 20, 2023

Very responsive, and explains things very well. Always accommodates, and follows up. Will not hard sell you on services you may not need in the immediate moment, which elevates the level of trust w More

by aschneider3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 20, 2023

This dealership is run efficiently by Lee Burns. I have purchased five (5) vehicles from this dealership because they give you a square deal and a solid vehicle. More

by CLAYTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

DCH Wappingers Falls Toyota responded

Lee Burns is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 20, 2023

They are prompt and helpful. I sent my daughter with the car yesterday for service and her 1st experience doing that as a new driver was great. More

by JEFFE3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that your daughter had such positive experience at our dealership!

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