DCH Wappingers Falls Toyota - Service Center

I was greeted immediately when I arrived. The service advisor was exceptional. One of the things I needed help with was to retrieve a personal item that fell under the drivers seat. The service advisor advisor was exceptional. One of the things I needed help with was to retrieve a personal item that fell under the drivers seat. The service advisory went to the car and tried to get it herself to help avoid a couple of hours of additional service time. All my needs were handles with exceptional professionalism. More

Was kind of confusing going in and whenever I asked a question I felt like I was causing everyone grief. Going to pick a different Toyota dealership from here on out question I felt like I was causing everyone grief. Going to pick a different Toyota dealership from here on out More

Great service department.Courteous, responsive and Great service department. Courteous, responsive and accommodating. Easy drop off and easy pickup. Highly recommended! Great service department. Courteous, responsive and accommodating. Easy drop off and easy pickup. Highly recommended! More

The service was on time the person helping me was knowledgeable & listened to what I had to say & the service was completed in a timely manner while I waited. knowledgeable & listened to what I had to say & the service was completed in a timely manner while I waited. More

There was Great service. The staff is very Dedicated . And the most of Comfortable waiting room. And the most of Comfortable waiting room. More

Excellent fasttt friendly service ! So happy we purchased a Toyota!! This is our first!!! And we are sooo happy with the car and the service ! :) a Toyota!! This is our first!!! And we are sooo happy with the car and the service ! :) More

Great customer service they made sure that they fixed the problem with my vehicle. I was very satisfied with the work they did. problem with my vehicle. I was very satisfied with the work they did. More

Great service and friendly trustworthy employees. After being screwed by Prestige Toyota in Kingston, I didn’t think I would find another dealer I could trust. I had been a customer of prestige for 19 year being screwed by Prestige Toyota in Kingston, I didn’t think I would find another dealer I could trust. I had been a customer of prestige for 19 years. They damaged my Tacoma tried to hide it, then fought not to pay to fix, even though I had them on dash cam. Then after giving them a bad review, I was told myself and my Tacoma were not allowed on their property. I guess loyalty is not as important as protecting deceitful employees. I’m only glad my insurance company mad them take responsibility for their employees. Here’s to hopefully a long relationship with your dealership. More

Good work guys keep up the good work and made sure you got the best you got the best More

Everything went just fine from the ease of setting an appointment online to waiting less than an hour to have the work done. appointment online to waiting less than an hour to have the work done. More