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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 01, 2021

Staff was knowledgeable and explained thinks in my car that needed immediate attention and the once that can wait until our schedule permits. More

by KALTUN_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 29, 2021

I like DCH, they are very efficient and friendly. Five stars to DCH I go to no other dealer but DCH. More

by theresabrowing41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mike Giordano
Sep 30, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Theresa!

September 29, 2021

Alexis was very personable and helpful explaining the problem and getting it taken care of with my insurance company. My car needed to stay in the shop for a few days so she quickly arranged a rental c More

by APPLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Sep 30, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know Alexis was able to assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

September 28, 2021

10000 mile service work was explained in detail, and completed in less time than promised. More

by MANDRAS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We look forward to working with you again in the future.

September 28, 2021

I was waiting for more than 2 hours. Get more technicians please. Other than that, it was great More

by JENNIZ2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We apologize for the wait you experienced but look forward to working with you again in the future. If we can assist you further please contact us at (845) 288-0892.

September 27, 2021

First time visiting for regular maintenance, appt. took the time it was promised, thank you More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name unknown
Sep 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 27, 2021

Very quick service. Got notifications when the repairs was done. Easy to pay. Would use them again More

by ScionIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 27, 2021

Everyone at the dealership is a pleasure! They are accommodating and don’t talk loudly to you about your car problems in front of the other guests waiting for their own cars to be serviced. It saves t More

by rebeccadrake44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback, Rebecca! We're pleased you had such a great experience at our dealership and we look forward to working with you again soon.

September 27, 2021

My appointment was for 9am I arrived early and was promptly seen no hassle no problem I was kept informed via text by the service technician as to the progress which I was happy about and when my serv More

by pow420
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Sep 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such great feedback! It sounds like you had a great experience working with our team and they were able to provide you with excellent service. We truly appreciate your kind words and hope to see you again in the future!

September 25, 2021

They are strictly business like. Staff is very courteous. I feel very comfortable having my RAV4 service there. More

by MR.RICHGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again soon!

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